vavada.com Reviews 372

Reply from vavada.com

Aug 7, 2025

Hello, Samim Akther

Thank you for your message. We're sorry to hear that your ₹300 deposit hasn’t reflected in your wallet yet.

Please send a screenshot or payment receipt confirming the transaction to admin@vavada.net (mention “Trustpilot” in the subject).
We’ll check everything and get back to you as soon as possible.

Sometimes, delays can occur due to issues on the payment provider’s side - rest assured, we’re here to help and will make sure your funds are either credited or refunded.
Thanks again for your patience and understanding!

Reply from vavada.com

Aug 6, 2025

Hello, Ankush Sharma!

Thank you for reaching out. We're sorry to hear that your deposit of ₹300 hasn't been credited yet.

Please contact us at admin@vavada.net (mention “Trustpilot” in the subject) and send us a screenshot or payment receipt showing that the funds were deducted - we’ll investigate the issue right away.

Please note that in some cases, there may be delays on the payment provider’s side, and the funds might not reach our system immediately. We always do our best to ensure all deposits are processed quickly and safely.

Thank you for your understanding and patience!

Reply from vavada.com

Aug 6, 2025

Hello, ATAUL ANSARY!
Thank you for your message. We are doing everything we can to ensure that deposits are credited quickly and successfully.

According to our system, your deposit is currently showing the status “Processing”. This means the payment is still being handled by the payment provider and has not yet reached our platform.

Kindly contact us at admin@vavada.net (please mention “Trustpilot” in the subject line) and send us a payment receipt or a statement showing that the funds were deducted.
We will do our best to resolve the issue as soon as possible.

Reply from vavada.com

Aug 5, 2025

Hello, Ardian Gashi

We’re sorry to hear about your withdrawal experience. Please note that withdrawals are processed on our side within 24 hours, after which the payment system takes over. Occasionally, there may be delays on the side of the payment provider - unfortunately, since this is an external organization, we have no control over their processing times.

To assist you further, please contact us at admin@vavada.net (mention “Trustpilot” in the subject line) and include your account details. We’ll be happy to check the current status of your withdrawal and help resolve the issue.

Reply from vavada.com

Jul 30, 2025

Hello, Joshua Turner

We’re very sorry for the delay you’ve experienced. Please be assured that on our side we always do everything possible to ensure that deposits and withdrawals are processed quickly and without issues.

Unfortunately, in rare cases delays can occur due to the payment provider, which is an external organization beyond our control.

Kindly contact us at admin@vavada.net (mention “Trustpilot” in the subject line) with your account details and a copy of your bank statement, and we will do our best to assist you as quickly as possible.

Reply from vavada.com

Jul 28, 2025

Hello, Rathor Amit

We see that you have also contacted us by email and provided all the necessary details - thank you for that. I can confirm that your deposit is still showing the status "in processing," which means it is currently being handled on the payment provider’s side.

Our support team is already working on your case and doing everything possible to speed up the crediting process. However, please note that the payment system is a third-party organization, and unfortunately, we cannot directly influence the speed of their processing.

At this stage, we need to wait for the payment provider to complete the processing. Your case is under our control, and we will notify you as soon as there is any progress.
Thank you for your patience and understanding.

Reply from vavada.com

Jul 28, 2025

Hello, Jyotish Karmakar

Thank you for your feedback. In Aviator, a cashout is only successful when the server registers it before the plane flies away. Sometimes there can be a small delay between pressing the button and the server confirmation - if the plane has already flown away at that moment, the round counts as a loss and no payout is made, even if it looked like you cashed out on your screen.

Please contact us at admin@vavada.net (mention 'Trustpilot' in the subject line) with the exact time of the round so we can investigate and resolve this for you.

Reply from vavada.com

Jul 25, 2025

Hello, Ishaan Joshi!

Thank you for your feedback. Please note that on our side all withdrawals are processed within 24 hours.
If your withdrawal is still marked as "processing", it means that the request has already been sent to the payment system, and at this stage the speed depends on the payment provider, which is a third-party organization. Unfortunately, we cannot influence their processing time.

Nevertheless, we would be happy to help you track and resolve your withdrawal. Please contact us at admin@vavada.net (mention "Trustpilot" in the subject line) and include your account details so that we can review your case and assist you directly.

Thank you for your patience and understanding!

Reply from vavada.com

Jul 23, 2025

Hello, Heena B Nimavat

Thank you so much for your trust and long-term support! We're really glad to hear that everything is going smoothly for you - from the games to fast withdrawals. We’ll keep working on response times, and your feedback helps us grow.

Have an amazing trip - and may even bigger wins be waiting for you!

Reply from vavada.com

Jul 22, 2025

Hello, Md Imran

We're sorry to hear about your experience and truly understand how frustrating this must be.

We’re doing our best to ensure that all deposits are processed successfully for every player. In rare cases, delays can happen due to the payment provider’s processing time - or in some situations, due to a technical issue on their end.

To help us investigate and resolve this as quickly as possible, please send us your account details (email or phone number) to admin@vavada.net with "Trustpilot" in the subject line. Also, please include a bank statement or screenshot showing that the funds were debited from your account.
We’re here to help and will make it a priority to sort this out for you.

Thank you for your patience.

Reply from vavada.com

Jul 21, 2025

Hello, Aman Sasnur

Thank you for your feedback. We understand how concerning this must be and want to assure you that we always do our best to ensure all player deposits are processed successfully. In some rare cases, delays or errors may occur on the side of the payment provider, which can prevent the funds from being reflected in your account.

To help us investigate and resolve this for you, please contact us at admin@vavada.net with your account details, and include "Trustpilot" in the subject line. We’ll prioritize your case and do everything we can to assist.

Reply from vavada.com

Jul 21, 2025

Hello, Atanas Petrov

We’re truly sorry to hear about your experience and understand how upsetting this situation must be. Please rest assured that we take such matters very seriously - we do not withhold player funds without reason, and any issues like this are investigated thoroughly.

To assist you as quickly as possible, please contact us directly at admin@vavada.net and include "Trustpilot" in the subject line, along with your account details. This will help us look into your case with priority and get back to you with clear answers.

We’re here to help and hope to resolve this for you soon.

Reply from vavada.com

Jul 21, 2025

Hello, Lorena Parker

Thank you for sharing your experience. We’d like to clarify that we do not ask players to make a deposit to withdraw winnings. It’s possible you may have encountered a phishing or unofficial website.

To help us investigate this further and ensure your account is secure, please send us your account details at admin@vavada.net and mention "Trustpilot" in the subject line. Our team will review your case and assist you as quickly as possible.

Reply from vavada.com

Jul 14, 2025

Hello, Numan Nisar

Thank you for your review. We’re sorry for the inconvenience you’ve faced. Please note that withdrawals are processed on our side within 24 hours. After that, the payment is handled by the payment system, which is an external service beyond our control and can sometimes take longer.

We recommend contacting our support team through our website, or emailing us at admin@vavada.net and mentioning "Trustpilot" in the subject line so we can assist you further. Thank you for your patience!

Reply from vavada.com

Jul 8, 2025

Hello, ni_g

We’re sorry that you’re still experiencing issues.
Please know that all deposits on our platform are either successfully credited or refunded if there’s a problem. To help you resolve this, we need more details from you.

Could you please email us at admin@vavada.net and mention “Trustpilot” in the subject line? We’ll look into your case as a priority.

Thanks for your feedback - we’d like the opportunity to assist you directly.

Reply from vavada.com

Jul 7, 2025

Hello, Tanu

We’re very sorry to hear about your experience. Please rest assured that we always pay out all legitimate winnings in line with our terms and conditions.
It sounds like there may be an issue with your specific withdrawal.

Could you please reach out to our support team by emailing us at admin@vavada.net and mention “Trustpilot” in the subject line so that we can assist you as quickly as possible? Please include your account details or transaction ID so we can investigate and ensure you receive any funds due.

Thank you for bringing this to our attention. We’d love the chance to resolve this for you.

Reply from vavada.com

Jul 4, 2025

Hello, Parmod kumar

Thank you for sharing your feedback, and we’re truly sorry to hear about your experience.

We understand how concerning it is when a deposit does not appear in your account. As we have previously explained, the transactions you’ve mentioned were not credited to our project, and it seems there may have been interference by a third party during the payment process.
Unfortunately, situations like this can happen if payments are made via phishing websites or fake payment links that look similar to the official project.
Another possible reason could be entering incorrect payment details (for example, a wrong account number or UPI ID), which leads to funds being transferred elsewhere and not reaching our system. In such cases, we’re unable to recover the funds because they were never deposited into our accounts.

We strongly recommend always making deposits only through the official website and carefully checking all payment details before confirming any transaction.

We would still like to help you as far as possible. Please contact us directly at admin@vavada.net and mention “Trustpilot” in the subject line. Kindly provide all the proof and transaction details there, and we will do our best to liaise with the payment provider and assist you further.

Your security and trust are very important to us, and we appreciate your patience while we investigate this matter.

Reply from vavada.com

Jul 2, 2025

Hello, Rony Jogi

We’re very sorry to hear about your experience and completely understand your frustration.
Please be assured that we take such issues very seriously. To help us look into this for you, please email us at admin@vavada.net and mention “Trustpilot” in the subject line. Also, include your payment reference number (385933648310) and, if possible, a screenshot of your transaction, so we can quickly locate your transaction.

Sometimes deposits may fail to appear due to technical delays from payment providers, internet connection interruptions during the transaction, or incorrect payment details. Rest assured, our team will investigate your case as a priority and help resolve this matter as quickly as possible.

Thank you for bringing this to our attention, and we sincerely apologize for the inconvenience caused.

Reply from vavada.com

Jun 30, 2025

Hello, Dragon BALL

Thank you for sharing your feedback. We’re sorry for any frustration this situation has caused you.
Please note that while all players are free to choose their preferred betting styles, certain strategies may sometimes require additional checks to ensure compliance with our terms and fair gaming principles. We understand this can be disappointing, especially after a successful session.

We regret if your communication with support felt unsatisfactory. It is never our intention to leave any concerns unresolved.

To help you properly, we kindly ask you to contact us at admin@vavada.net - please include your username or the email/phone number linked to your gaming account and mention “Trustpilot” in the subject line. This will allow us to help resolve the matter where possible.

Our goal is always to ensure fair, secure, and enjoyable gaming for all our users. We look forward to assisting you further.

Reply from vavada.com

Jun 30, 2025

Hello, bowcutdavid

Thank you for taking the time to share your experience. We are truly sorry for any confusion and inconvenience caused.
We’d like to clarify the terms for our welcome bonuses:
The first deposit bonus has a wagering requirement of x35 on the bonus amount.
The 100 free spins welcome bonus has a wagering requirement of x20 on winnings from the spins.

If a bonus has not been fully wagered, players may indeed need to continue playing using their own funds to complete the wagering conditions. This is standard practice and is described in our bonus terms.
However, it’s important to emphasize that Vavada never requires a deposit simply to withdraw existing funds once all bonus terms have been met. If you are being asked to deposit in order to withdraw, there’s a possibility you have been interacting with a phishing website imitating our brand.

To help you properly, please contact us at admin@vavada.net - make sure to include your username or the email/phone number linked to your gaming account, and mention “Trustpilot” in the subject line. This will allow us to check the status of your bonus wagering and confirm that your account is on our genuine platform

We are committed to resolving this swiftly and ensuring your gaming experience remains safe and fair.