vavada.com Reviews 372

Reply from vavada.com

Sep 18, 2025

Hello, Biru!

We’re sorry to hear about the issue with your withdrawal. Most likely, the delay comes from the payment provider’s side, as this process involves a third-party organization.

To help us check and resolve the situation, please email us at admin@vavada.net with "Trustpilot" in the subject line, include your account details, and attach a payment/bank statement showing that the funds have not been credited.

We’ll make sure to investigate this thoroughly and hope you won’t encounter such an issue again.

Reply from vavada.com

Sep 15, 2025

Hello, Rohit Kumar!

Thanks for reaching out. We work hard to make sure deposits are credited successfully and quickly, but occasionally there can be delays on the payment provider’s side.

Please email us at admin@vavada.net with “Trustpilot” in the subject line and include your account details, so we can check the status of your deposit and resolve this as soon as possible. Also, please attach a bank/payment statement confirming the charge.

Thank you!

Reply from vavada.com

Sep 8, 2025

Hello, Nimmi Yong

Thank you for your feedback. We are sorry to hear about your payment issue. We do everything we can to ensure deposits reach our players quickly. However, occasional delays can occur on the payment provider’s side, which is a third-party service we cannot directly control.

Please email us at admin@vavada.net with “Trustpilot” in the subject line and include your account details, so we can check the status of your deposit and help you resolve this as soon as possible.

Reply from vavada.com

Sep 2, 2025

Hello, Jonah Cresmen!

We are sorry to hear about your negative experience. Please note that the RTP (Return to Player) is set by licensed game providers and is always displayed in each slot’s description. We as a casino have no technical ability to change or adjust these payout levels. Gambling is always a matter of luck - sometimes you may face losses, and other times you can catch a big win, which we sincerely wish for all our players.

In addition, we offer a 10% cashback system, which is credited automatically on the first day of each month. If you did not receive cashback, it simply means it was not applicable based on the calculation formula. You can always contact our support team to check whether you are eligible for a bonus.

We also encourage you to check our ratings on independent review platforms such as Casino Guru and AskGamblers, where you can see transparent community feedback. If you have specific concerns with your account, please write to us at admin@vavada.net with "Trustpilot" in the subject line and include your account details, so we can investigate and assist you directly.

Reply from vavada.com

Aug 28, 2025

Hello, sadaf khan!

We do everything possible to ensure deposits are credited quickly, but in some rare cases they may get delayed on the payment provider’s side. The same applies to withdrawals: we process requests within 24 hours on our side, after which the transaction is passed to the payment provider, and we cannot influence their processing times. In any case, your situation requires a detailed check.

Please contact us at admin@vavada.net with 'Trustpilot' in the subject line, and include your account details along with a payment statement confirming that the funds were debited. This will help us verify the status of both your deposit and withdrawal as quickly as possible.

Reply from vavada.com

Aug 28, 2025

Hello, Amosh Mashi

Thank you for letting us know and we’re sorry for the inconvenience. Withdrawals are usually handled on our side within 24 hours. After that, the request is forwarded to the payment provider, who is responsible for completing the transfer. Unfortunately, we have no influence over their processing times, and sometimes delays can happen. To help us look into your case, please email admin@vavada.net with 'Trustpilot' in the subject line and include your account details (registered email or phone number), the withdrawal amount, and the request date. We’ll contact the provider and update you as soon as possible.

We appreciate your understanding and patience.

Reply from vavada.com

Aug 26, 2025

Hello, Sathish Kumar k

First of all, congratulations on your win in roulette! We’re happy to see our players winning and enjoying the game.

Thanks for reaching out and sorry for the delay. We process withdrawals on our side within up to 24 hours. Once approved, the request is passed to the payment provider (a third-party system). Since that stage is outside our platform, we can’t control their processing speed, and occasional delays may occur on their side.

Please email admin@vavada.net with “Trustpilot” in the subject line and include your account details (your email address or phone number), plus the withdrawal amount and date, so we can check the status with the provider and update you as soon as possible.

Thank you for your patience and understanding.

Reply from vavada.com

Aug 25, 2025

Hello, Prashant Yadav

Congratulations on your win! Withdrawals are processed by us within 24 hours and then transferred to the payment system for completion. Sometimes delays may occur on their side, as it’s a third-party organization and unfortunately we cannot influence their processing speed.

Please write to us at admin@vavada.net with “Trustpilot” in the subject line and include your account details (such as your email address or phone number), so we can check the status of your withdrawal.

Reply from vavada.com

Aug 19, 2025

Hello, PetrosJay

Thank you for your feedback. We are very sorry to hear about your experience.

Please note that all our games are provided by certified providers, and the RTP (Return to Player) is set and controlled by them, not by the casino. The RTP level is around 95-97%, which is considered a good standard in the industry, and we have no ability to change it. It’s also important to remember that casino games are always about luck - sometimes results may be disappointing, but we believe your luck will turn in the future.

Regarding bonuses, we always recommend reviewing the bonus terms and conditions, as they contain detailed information about wagering requirements and payout rules. If you believe that something did not work correctly, please contact us at admin@vavada.net with “Trustpilot” in the subject line and include your account details (such as your email address or phone number), so we can carefully review your case.

We truly value your loyalty and will be glad to help resolve any issues. Wishing you the best of luck in our project!

Reply from vavada.com

Aug 18, 2025

Hello, Janis Kuzmics

We understand how upsetting this situation must feel, and we truly value you bringing it to our attention.

Normally, winnings are credited to the balance instantly, but in rare cases there might be a delay due to bonus conditions, unfinished game rounds, or a technical issue. Please don’t worry - our team is here to help.

If you contact us at admin@vavada.net with “Trustpilot” in the subject line and include your account details, we’ll carefully review what happened and make sure you get the correct outcome.

Reply from vavada.com

Aug 18, 2025

Hello, Ashok

Thank you for your feedback. Withdrawals can always be requested in the Wallet section of your account. In some cases, funds may be temporarily unavailable due to pending wagering/bonus requirements, verification, or a technical issue.

Please email us at admin@vavada.net with “Trustpilot” in the subject line and include your account details (login/ID and the time of the issue). We’ll review your case and help resolve it as quickly as possible.

Reply from vavada.com

Aug 15, 2025

Hello Sunny Sharma,

We understand your concern and want to assure you that we do everything possible on our side to make sure all deposits are credited successfully. However, in some cases, there may be delays from the payment system. Since it is a third-party organization, we unfortunately cannot influence the speed of their processing.

To help us resolve this matter quickly, please contact us at admin@vavada.net with "Trustpilot" in the subject line. In your email, include your game account details and provide a payment statement confirming that the funds were debited. We will carefully check everything and make sure the situation is resolved.

Thank you for your patience and understanding.

Reply from vavada.com

Aug 14, 2025

Hello Sreejith Gopalakrishnan,

Thank you for bringing this to our attention. We understand how concerning it is when a withdrawal takes longer than expected. While IMPS transactions usually take up to 2 days, delays can occasionally occur due to intermediary bank processing or verification requirements.

In order for us to check the transaction on our side, please send us your game account details (email address or phone number linked to your Vavada account) to admin@vavada.net with "Trustpilot" in the subject line. Once we receive this information, we will be able to review the withdrawal and provide you with an update.

Reply from vavada.com

Aug 13, 2025

Hello, John Hdfcbank

Thank you for letting us know about the problem with your deposit. We understand how frustrating it can be to wait and not see the payment go through. In most cases, deposits are credited instantly, but sometimes the payment provider may take longer to process the transaction, even if your KYC is complete.

Please reach out to us at admin@vavada.net with "Trustpilot" in the subject line, and include your account details (phone number or email). We’ll review your payment status and make sure it’s resolved as quickly as possible.

Reply from vavada.com

Aug 12, 2025

Hello, Henry Lhouvum

We’re sorry to hear about your situation. Please send your UTI number, payment receipt, and your game account details to our support team at admin@vavada.net, and include “Trustpilot” in the subject line. This will help us check your payment and credit your deposit as quickly as possible.

Regarding the reply in our website chat, sometimes our support colleagues may be handling a high volume of requests, but they always do their best to resolve issues and never ignore player inquiries.

Thank you for bringing this to our attention.

Reply from vavada.com

Aug 11, 2025

Hello, Suraj Rana

We’re sorry to learn that your ₹300 deposit hasn’t shown up in your game wallet yet. Please send us a screenshot or payment receipt to admin@vavada.net (mention “Trustpilot” in the subject) so we can trace the payment.

It’s important to us that every player’s deposit is credited without any issues, and we do everything possible on our side to ensure this. However, occasional delays can occur due to the payment system’s processing times. We’ll make sure your funds are either credited to your wallet or refunded as soon as possible

Reply from vavada.com

Aug 11, 2025

Hello, Sanu Barika

Thank you for your feedback. We process all withdrawals within 24 hours. Since your withdrawal is already showing as "Processing", it means it has been handed over to the payment system. This is a third-party service, and unfortunately, we cannot influence the speed of their operations.

We apologize for the delay and want to assure you that your withdrawal will be completed and credited to your bank account.

Reply from vavada.com

Aug 11, 2025

Hello, Nishant Dubey

Thank you for your feedback. The withdrawal option is always available in the Wallet section. If you cannot see it, please try the following steps:
- Switch to a different browser.
- Clear your cookies and cache.
- Use incognito/private mode.
- Make sure your browser is updated to the latest version.
These steps usually resolve the issue.

We appreciate your patience

Reply from vavada.com

Aug 11, 2025

Hello, kenny dkhar

We are sorry to hear about your experience. We want to assure you that we do not engage in any fraudulent activities. Our casino uses a certified random number generator, which ensures that all game outcomes are completely fair and unpredictable. As with any game of chance, there can be both wins and losses - this is a normal part of gambling.

We wish you the best of luck and big wins in the future!

Reply from vavada.com

Aug 7, 2025

Hello, Aftab Khan

We’re sorry to hear you’re facing an issue. It’s not fully clear from your message whether the problem is with the withdrawal process or something else in the game.

To help you properly, please contact us at admin@vavada.net (mention “Trustpilot” in the subject) and provide your account details and any relevant screenshots. We’ll look into it right away.

If your withdrawal request has already been submitted, please note that we process all payouts within 24 hours. After that, the funds are transferred to the payment system, and the timing depends on their processing speed - unfortunately, we have no control over delays on their side.

If the issue is related to gameplay, we’ll be happy to check and explain everything in detail. Thank you for your understanding, and we’re here to help!