Vaspexpresso Reviews 

Absolutely horrible service from start to finish. My delivery never arrived. The delivery driver lied and made me wait at home all day, promising to come the next day — but never showed up. I even asked if it could be sent to a pickup point, but he said he was “new” and didn’t know how.
After that, I changed the delivery location to a kiosk, but got no updates at all. I called at least ten times — they kept putting me on hold and then hanging up. When I finally reached someone, they promised delivery the next day, but again, nothing happened. They just updated the old delivery status to make it look like progress was being made.
It’s been two weeks since I ordered, and a full week since my parcel has been in Lisbon, yet I still haven’t received it. The customer service team is shockingly rude — one representative just kept saying “no” to everything I asked.
This company is completely unprofessional, dishonest, and careless. Reading older reviews, I realized this has been happening for years, and they clearly haven’t improved at all. They’ve caused me so much stress and wasted time. I can’t believe this company still operates.
Avoid Vaspo Expresso at all costs.

Extremely bad. Our goods have been in their depot for 8 days and they have still not delivered. The depot is only approx 1 hour from my home. They do not answer their contact form nor the telephone. The worst service ever.

The worst delivery company.
They don't call to your phone, like all portuguese company. I was home the first time and i do not listen the bell.
The second time, i listen the bell just one time. When i reach the window to tell the man i'm at home, he is almost ready to leave. He didn't even wait 1 minute.
Luckily I saw him in time.
By the time I got down the stairs, he had already left and the package had been left near the door. In the middle of the street where lots of people were passing by.

They are the worst delivery company in Portugal. They expect you to wait for the parcel any time 24/7. They ignore the instructions, and the contact form is broken on their website. There is absolutely no way to reach them and get your parcel. 10 days after the failed delivery nobody contacted me. The parcel is still not delivered. Oh, and their staff doesn't know how to use an elevator. I guess, that's the only reason why they'll be waiting for you at the building door instead of making literally two steps to the apartment's door.

Probably the worst shipping company in Portugal, if they're the one delivering your package change immediately courier or say goodbye forever at your package.

Shameful company, they lost my package after 3 days and signed it as delivered.

I got great service!
I received 2 deliveries from VASP Expresso and at the first delivery I was not home. The driver waited over 3 hours to make sure the device could be safely delivered. The second delivery again very friendly. I'm very pleased with the service!

Delivered a 650 Euro hob smashed to pieces and walked away. Immediately filed a complaint, had footage of the delivery driver delivering the hob with damaged packaging. Now i have a repair bill of 400 Euros and they don't care!