Vapor Seller Reviews 

I wish I had found TrustPilot before ordering from Vapor Seller as it would have spared me a lot of anger, considering that my experience with them matches so many of the negative reviews I just now read. I don’t like giving negative feedback but my hope in writing this one is to prevent another frustrating experience for someone out there wanting to purchase from this questionable company..
On 06/21/2016 I ordered an item that arrived 9 days later. This item was so poorly manufactured that it broke at 332F on its first trial. I was lucky that my face was no where near the device when the glass part around the heating element cracked and exploded. I contacted customer service several times - virtually impossible to get someone on the phone and you can't leave a message - before receiving a response. They expected me to pay for return shipping which is outrageous considering that I was sold a faulty product. Finally got someone on the phone, insisted on having them pay for return shipping and specifically asked for my money back, as I was not interested in a replacement of a NON SAFE device. I was told by customer service that my money would be refunded upon receiving the return item. Sent item back, waited the full 8 business days as advised yet still no refund. Contacted seller today on 07/19/2016, asking about where my refund was and was given the tracking number for a replacement item. What?? What don’t they get? Note: The tracking number was issued today, which means no item is on its way yet and that leaves room for many conclusions. Is Vapor Seller a serious e-commerce company that just cultivates poor customer service ? I’ll stay clear of insults when it comes to Vapor Seller but I highly recommend you not omit the negative reviews written here about VS from frustrated customers like me. I will never purchase from them again but will gladly pay a little more for service that honors its customers and deals in quality merchandise.
Update 08/08/16
The replacement item was successfully cancelled and I was refunded. However the refund deducted shipping costs to my disadvantage, the odd sum of $14.03. I contacted customer service again, as it made no sense to me why I should be paying the shipping costs (of which there weren't any to begin with) of a faulty item. As expected, there was no response. At this point I have involved Paypal and the dispute has been escalated to a claim, as Vapor Seller remains unresponsive. How do businesses like these survive?

this is the second time I have bought whips and the service and shipping is fantastic,have no complaints at all.

Staff was great when I called to check status. No problems!

I would recommend this store to anyone looking for good prices on vaping stuff! They were quick and kind and they ship fast can't wait to get my vape!

Jwraps.com is amazing, I got my Mod Box Wrap for my Smok r200 in 3 days, they came custom custom fit with and extra wrap. The Online Customer service was amazing, rare now a days.

I purchased the Kanger Tech Subox Nano in Purple and I LOVE IT! I am trying to quit smoking cigarettes and this is definitely a much better alternative. My package was delayed due to USPS part, not Vapor Seller and they worked with me to find my package. Highly recommend them.

Great company who takes care of their customers. I did have an issue with shipping taking longer than expected but other then that my experience with vaporseller.com was great. Would definitely buy from them again and recommend to others.

So I ordered last Monday on a 3 day shipping Tesla Invader 3. Didn't get a confirmation email or a tracking #. I read some reviews online after I ordered and feared that I would get a bad experience which seems to be what is happening now. It's been a week and nothing has came. This is my review for now.
Edit: finally got my tracking number and it shipped.. A week and a day after I ordered. So 13 days from the point where I ordered to when I receive it. We'll see how good the product is.

Very cheap products & An exellent customer service!

I really like my products

Idk. Confusing. Ordered a vape. Emailed the company. They emailed me back saying it takes few days for processing. There closed on weekends so now it's been 7 days since I placed my order with no shipment confirmation. So it's been 5 business days since I placed my order and no confirmation. Hoping tomorrow they will ship..hope when you pay 100$ for something you hope comes. That's a bad feeling. Therefore I wish I would have ordered somewhere else. Until my stuff shows up this is my review for now.

I havent received product yet but i jave the same piece at home. Simple navigation site and PayPal approved!

Great customer service! Friendly and accommodating. This is coming from someone who has worked in customer service for over 15 years. Thank you Vaporseller.com! Whenever I need something, I'll be checking this site out first.

They sold me a battery which is advertised (to this day) as available. I received a confirmation email stating the norm (it will be shipped in 2-3 business days, etc). I waited and waited. NO ITEM NO EMAIL. After emailing them, they claim that the battery is on "back order" but will not remove it from the website (or at least inform customers that it is out of stock). I purchased this battery with no idea it was on back order until the payment went through (what a coincidence). All I want is the item I paid for or my money back. Still, my refund has to be under review while the item i purchased is still being advertised for buyers like me to purchase.

UPDATE: Along with countless reviews on this website, my review was flagged by vaporseller.com. First they claimed I was never a customer, then they claimed that my statements were "defamatory". I was simply calling a spade a spade. A company that does not have the products in stock and simply wants you to make a blind purchase is very, very suspect. And I am clearly not the only one who feels this way. Still, I had to remove certain "statements" from my review above. For the record, I didn't swear or use any obscene language. I simply wrote what happened. And truthfully, I don't mind having to edit my review because it gave me the opportunity to include the incident which occurred after I posted this review...

***Before I purchase anything online, I check reviews of the company but I didn't check this site until after my purchase. Every review I found at the time of vaporseller.com were great...NOW I know why...

They offer "free gifts" if you'll remove your review. And if that doesn't work, they'll flag your review and hassle the website you posted it on. (Anything to keep the truth from coming out.)
They DAY AFTER I posted my review, an employee at vaporseller.com called me and offered me a "free gift" IF I would remove my review from trustpilot.com. I told him I would not remove my review unless I received the item that I PURCHASED and that THEY advertised as being available. He was very rude, but I held my own and he promised me the item would be back in stock in "a week".

WEEKS went by with no follow up from them. I had to email them several times and as I predicted- NO ITEM. So I called them and asked for a refund. Again, he was rude. But he sent me an email confirming my refund. Predictably, however, I didn't receive an actual refund until much later.

I stand by what I wrote. The whole point of trustpilot is for people to write real, honest reviews of a company, especially if they do things like this. They are selling items they can not deliver. I can only speculate why they would want my business (with all of my information) when they don't have what I paid for. I'll leave that up to you to ponder (since I can't say it here).

I ordered the Sigelei 150 watt box and it is the best thing I've ever purchased. Now I can vape on a higher wattage and it's such a great quality! I would highly recommend purchasing stuff from this website.

I ordered the I stick 30 for my husband and he loves it.We came upon the eleaf after finding one lying on the sidewalk at the KY state fair and haven't looked back.it is a Great product!!!

After doing much research on what vape I wanted and where the best price was I landed on vaporseller.com. I then placed my order without putting in my coupon code because i'm an idiot. i chatted with Nick after purchasing and he went to the trouble of refunding a portion of my order so that it was just as if I had not been an idiot and had put in my coupon code in the first place. i could not be a happier customer and I will definitely be coming back to vaporseller.com for my vapor needs

Nick at VaporSeller.com made our day! Great deal! Personal, POLITE, TELEPHONE service! FREE shipping. Two old retired f@*ckers from Fl couldn't be happier.😎🌴

After my warranty had well expired the unit did develop a problem.
It would be desirable, for a fee of course, if they provided a repair service.
But that's quibbling.

These people have horrible customer service on their poorly 'Made In China' vape machines. Good luck getting a refund. STAY CLEAR~!