Servcorp USA Reviews 574

It was very nice and more experience in it. So I really want to have more experience in other countries. So please I need to get some important things and the idea about this country....

Since 2023, Servcorp has undergone an impressive transformation with its rebranding and new management. They’ve truly cleaned up any past issues and are now back on track, delivering 5-star service across the board. The team is well-trained, professional, and always ready to assist. Their offices are stunning, offering a top-tier workspace experience. What truly sets them apart is their management—attentive, knowledgeable, and dedicated to meeting business needs with a keen eye for detail. If you're looking for a premium office solution with outstanding service, Servcorp is the place to be!

I had the most difficult time trying to get my deposit back from Dina Khadum, manager for Al Habtoor Marina branch, United Arab Emirates while working online remote, traveling. Extremely unnecessary. Sending fifteen emails and ten plus calls and sending someone on behalf. The requests are not honored and complied. Makes me never want to work at this company's offices ever again, nor recommend this company for work space to anyone, which is a shame for them as I know a lot of people who work remote in UAE. They have to pass through the fires of **** to get back their deposit, rightfully fairly owed to them ! One of my pet peeves is chasing deposits. This manager caused me strife to chase them, they always pretend they didn't receive anything. Very unprofessional customer service that claims to be good customer service, and no main customer service phone number for this company so watch out before joining them.

Extremely dissatisfied with the scummy practices that I have observed from the billing/account services. I have experienced repeat instances of underhanded refusal to let me cancel my account and being wrongfully charged after terminating my account.

I warn anyone of signing up with ServCorp due to the egregious account management practices they have.

This post details my experiences:

On March 29 2022, I used the LiveChat support to request a cancellation. They erroneously tried to arrange the account to cancel on May 30th, but I caught their mistake and they acknowledged that the correct 30-days notice termination date would be April 30.
Rather than proceed with the account termination that I was clearly requesting, the LiveChat support person only “notified my account manager”. They asked if I wanted my account to be put on pause, to which I said I want to TERMINATE the account.

Later that day, Jessica Cordoba from that particular ServCorp center asked to call me. I said: No call necessary, terminate my account. The next day, she again asked to call. I once again replied, in polite but still direct terms: Terminate my account.
I did not receive confirmation.

On May 2nd, I received an invoice from Jessica Cordoba @ ServCorp for the month of May, and my card was charged automatically. I immediately replied reminding her about the CANCELLATION and requested confirmation of such, as well as reversal of the charge. I did not receive said confirmation.

By this point, ServCorp was already demonstrating dishonest and ridiculous business practices.

Now, on June 1st, I have been sent a new invoice for June and it appears I will be wrongfully charged once again. I have called Jessica Cordoba and another employee at ServCorp who sent me the June invoice, and have not received an answer by the end of the day.

Don't spent your time with servcorp!
they will increase your office fees often!
who need long relationship must to be carful.
Bangkok manager lie all the time!
They don't give back your deposit! u need to know about it!

Bad Experience, lie people about payment! be careful. Bangkok servcorp manager office poor communication!

Is one of the most deceiving companies you will always be overcharged, they will increase your office fees without your knowledge.

Never will go back to them they did it to our company 3 times in a 1 year and half.

This site needs some work but it somehow ok

NOT RECOMMENDED!!
I had the worse experience with their downtown Los Angeles office.

I was over charged each month. Charged for anything and everything, including each time they greeted my clients.

The staff made fun of my clients who were disabled, gay or otherwise.

Worse experience of my life and I had the largest suite in that office. And to think I bought gifts from Tiffany & Co. for entire staff. Smh

By closing your office with less than 30 days of notice to your tenants, many of whom were long-term like my office, you lost my vote of confidence to return if you decide to expand again.

I did not have the same hidden charge experience that others reported and I do think the value of the services I received was on-par with what I paid.

However, they decided to close our office on 26 June and only gave notice on 5 June at 6pm. (If I would have cancelled, they would have required notice of at least 30 days.) Plus, I was informed from multiple sources they kept the building management in the dark about their intentions. If true, this is not an ethical way to do business which is why I am only giving them a one-star rating.

Looking at their website, it looks like they actually may have closed a total of 12 locations in the U.S. Frankly, I personally wouldn't trust them enough to engage in an agreement with them again.

Beware - hidden charges that continue beyond termination. Despite giving full notice of when we would require the office and paying upfront, the charges continued. Any initial discount offered evaporates. The response if you try and challenge their additional pricing strategy? "We will just send the debt collectors round".

A shocking, unprofessional and intimidating experience.
Think twice before dealing with this passive aggressive organisation.

Excellent location, charming secretary services and the best possible environment to build a representative brand in Berlin!

Beside poor management and high turn-over of employee who stands at the reception. There are hidden costs everywhere even you manage operation by yourself. Please ensure that you read all 1 star comments before mine. You will meet them all if you made the agreement and I strongly agreed with them as same experiences. "hidden costs are endless"
In addition, they are truly dishonest and unreliable. Extremely Disappointed. Please stay away this unprofessional like this.

Great facilities to work in, fantastic staff who support you whenever you need it, especially from Sarah, who helped us on Monday to facilitate our meeting at the last minute and provided us with a professional service. Thanks again for all of your help and support. We really appreciate it.

Our bible study group signed up for a monthly package deal in 2016. We were able to book 10-person conference room 4 times per months for a fixed monthly payment which worked up perfectly even though we only utilized it about 50%. It was a good place for people working in Downtown SF to catch a good class on various biblical subjects in the middle of the working day and the experience was great as well -- nice office managers always ready to help. We have built pretty good relationship over 3 years. However, it all changed in mid 2019 after we have decided to look for a new place. Unfortunately we did not know that the contract renews automatically and realized it only after 5 months after we have noticed charges on the card. I have called and asked if it would be possible to get a refund since we did not book a single room during that time. The receptionist on the phone told me that she understands and her manager will call me back right away to discuss the options. I was waiting all day and nobody called, so I called back and now the receptionist told me that her manager will communicate with me only by email. So I got the email eventually with the copy of the original contract and a cold statement that not only they will not refund anything but also that they will charge and extra monthly payment and an additional termination fee. I have asked her to at least be reasonable and refund us partially, but she would not even consider that. So they charged us for 5 months + one an extra month + termination fee + 10% increase even though we have not used or booked any rooms… all because we did not realize that the contract renews automatically. Basically what started as a good deal turned to be a credit card scheme, or at least this is how it feels.

Disgusted! Emails sent multiple times... Slow to no replies. Charging customers even you haven't signed the contract. If you don't pay they apply £30 to £50 roughly fine. Too many hidden costs. Too many lies. Signed up based on what product I need and ends up paying extra than what's was written on the website. Proper day light Robbery. 2 months and still haven't placed my foot at the office nor a single service has been activated. 2 months keep charging me without any service provided. Blocked my card and they can do what ever they want now. Ridiculous service.

Hidden fees everywhere.
For example they charge you once for setting up new people and issuing a pass to the office (85 Pounds) and then charge you again for secretarial charges "Costs for arranging passes"
And the list goes on. We ended up paying more than twice of what had been agreed as rent. Never again!

I have been with Servcorp for 2 years now. My home base is Nishi Building, Canberra Australia.My business focuses on Australia, NZ and North America. In March I used the Dallas, Texas and New York offices. That's what I love about Servcorp, excellent locations, excellent service and it is just like having my own offices every where I go. Why invest in bricks and mortar when you can have seamless global convenience. Steve Gregory, CEO - Black Bull Performance Group.