They WILL HOLD your money as long as they can with excuses, so they can use your money while you wait 7 days for verification. It is unbelievable how long it takes for them to act. I have used their... See more
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CAREFUL!!! I did an international transaction and they charged me THREE times!! It’s unbelievable, after sending money to someone located in another country, they did a MISTAKE on sending it THREE ti... See more
Paid two bills in Brazil. Usend charged me 6.99 for each transaction. Usend didn't say anything about additional charges from my credit card. As a customer I should have been told about all charges up... See more
Company replied
I am a Brazilian freelancer living in the US for almost 3 years. Since I arrived, I started using Usend and I'm faithful to the app until today. I have clients both here and in Brazil, as well as a ba... See more
Company replied
Company details
Written by the company
Digital banking, remittance and payment solutions for international people and businesses 🌎💰💳
Contact info
111 N Sepulveda Blvd #340, CA 90266, Manhattan Beach, United States
- (888) 305 7264
- help@inter.co
- www.usend.com
They WILL HOLD your money as long as…
They WILL HOLD your money as long as they can with excuses, so they can use your money while you wait 7 days for verification. It is unbelievable how long it takes for them to act. I have used their services a few times and I have noticed that they keep finding reasons to verify the money transfer just to hold the money and after a long wait they approve it.
CAREFUL!!
CAREFUL!!! I did an international transaction and they charged me THREE times!! It’s unbelievable, after sending money to someone located in another country, they did a MISTAKE on sending it THREE times.
They customer care is AWFUL, they said sorry and unfortunately they couldn’t reverse it and credit it back in bank account. I LOST that money!! They’re a SCAM!! CAREFUL!!!
I send money to brazil
I send money to brazil. This is the best way of sending it. It's fast and its customer service is excellent. Celia Cosme is an outstanding representative.

Reply from Inter (ex-Usend)
My niece was hosted there for an…
My niece was hosted there for an internship and was unable to use her bank card. I used USEND and it's been 5 days and she has not received. They are asking for my bank information, a picture of my debit card and my drivers license before they transfer to her host bank account. This is very scary and it looks like we are about to lose $200. We sent $100 more through western union and they received the money within 10 minutes. I wish I can get my $200 back & use western union. NEVER AGAIN!!!!

Reply from Inter (ex-Usend)
Additional hidden fees
Paid two bills in Brazil. Usend charged me 6.99 for each transaction. Usend didn't say anything about additional charges from my credit card. As a customer I should have been told about all charges upfront. I have called them to delete my account, they said they cannot delete it, just deactivated. I have deleted the app from my phone, and I'll never use them again.

Reply from Inter (ex-Usend)
Amazing
Amazing! Probably the best money transfer company I’ve ever heard of! Thank you for all the support! Never left me hanging! The customer service is incredible!!

Reply from Inter (ex-Usend)
I've been using USEND for a long time…
I've been using USEND for a long time and had zero issues since then. Simple to use app. Like it a lot!

Reply from Inter (ex-Usend)
Highly recommend Usend
Highly recommend Usend for your international money transactions. They are fast, reliable and their customer service is wonderful.

Reply from Inter (ex-Usend)
I've been USEND CUSTOMER since 2018 and…
I've been USEND CUSTOMER since 2018 and I will always make my financial transactions through the Usend App .
All staffs are super attentive and polite.
I am 100% satisfied with USEND.
Thank you for all Usend Team

Reply from Inter (ex-Usend)
It's easy to use and great support team…
It's easy to use and their support team is very helpful. Sending a wire through usend is easier than a regular bank.

Reply from Inter (ex-Usend)
Maximum satisfaction
Whenever I needed it, I was excellently attended to, all doubts resolved and all issues fully resolved. I am satisfied and recommend it.

Reply from Inter (ex-Usend)
Absolutely the best!
Absolutely the best!
The app that they provide is very simple and easy way to send money and they made my life very easy to pay all my partners.
Thank you guys keep going!

Reply from Inter (ex-Usend)
Usend🚀Best company ever!
Best company ever!
I’m very satisfied working with you guys for the past years thanks very much for all the effort and the best customer service ever!

Reply from Inter (ex-Usend)
Best sending money APP ever
Best sending money APP ever, thank you for all the help!!

Reply from Inter (ex-Usend)
There's been 3 years that I live in…
There's been 3 years that I live in the US, and since then I am using Usend. I have no complaints about the company. The money always goes fast, and if there is a problem they always are willing to help.

Reply from Inter (ex-Usend)
Excellent service and always helpful…
Excellent service and always helpful with their customers. USEND went beyond my expectations to help me with my transfer. Thank you USEND team.

Reply from Inter (ex-Usend)
I had a great experience with USEND
I had a great experience with USEND. They were quick and very efficient. I was able to send money to Brazil to help a friend in need. I would definitely use them again in future.

Reply from Inter (ex-Usend)
THANK YOU CÉLIA & THANK YOU USEND!
THANK YOU CÉLIA & THANK YOU USEND!
USEND does have an easy to use app and they’re very reliable. Célia Cosme has been done an amazing job and more than that we became friends. I recommend USEND to everyone.

Reply from Inter (ex-Usend)
USEND have been the best decision I…
USEND have been the best decision I ever made to transfer money. I’ve been transfer money from USA to Brasil and it’s been fast, easy and reliable. Célia Cosme has been done an excellent work helping me in everything I need and I recommend USEND to everyone. Thank you Célia and thank you USEND.

Reply from Inter (ex-Usend)
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