USB2U Reviews 

7,645
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 143 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service provided, highlighting the professional, efficient, and faultless approach from start to finish. Many people are highly satisfied with the top-class product quality, noting that items are well-built, look fantastic, and are always up to scratch for their needs. Reviewers frequently commend the helpful and responsive staff for their excellent communication and patience throughout the entire process. Additionally, consumers appreciate the impressively quick delivery service, with many orders arriving on time or even earlier than expected, consistently meeting tight deadlines and urgent requirements.

What people talk about most

Product

Reviewers highlight positive aspects of product, consistently praising the quality and appearance of items... See more

Service

Users describe positive interactions with service, consistently highlighting its promptness, efficiency, and... See more

Staff

Customers consistently note positive experiences with staff, highlighting their promptness, efficiency, and... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising its speed and efficiency. Many... See more

Quality

Consumers consistently express satisfaction with product quality, noting that items are always up to scratch... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We are small natural history film company, who for 20 odd years have issued our documentaries on DVD's as Collectors Boxsets. Last year we made the decision to phase them out and replace them with USB... See more

Rated 5 out of 5 stars

We’re really pleased with the quality of the USBs we ordered, especially at the price point. The whole process was slick, straightforward and handled in a friendly, professional way. Turnaround was im... See more

Rated 5 out of 5 stars

Everything about our order was great. We came to USB2U when another supplier let us down and we were looking for branded items as part of a new office move - so speed and quality were really importan... See more

Rated 5 out of 5 stars

The boxes are so well built, the lid easily opened and closed, the etch is consistent, overall its the best usb box Ive bought in the last five years. The customer service is excellent, prompt, polite... See more


Company details

  1. Promotional Item Store
  2. Drives and Storage Service
  3. Promotional Products Supplier

Written by the company

Here at USB2U we offer top quality promotional tech gifts including branded USB sticks, branded power banks, headphones, cables, speakers and packaging, all printed or engraved with your company logo. We offer a 24hr express service allowing for a speedy turnaround on many of our products.


Contact info

5.0

Excellent

TrustScore 5 out of 5

8K reviews

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Asks customers to review

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5.0

All reviews

(7,645)

125 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Superb service

Lovely, lovely people who work there and great communication all around. The prices are excellent, the information feedback is top class and the delivery times are excellent. Highly recommend!

3 June 2026
Unprompted review
Rated 5 out of 5 stars

Great Service

The service was prompt, friendly and easy to use. Support were great at answering questions and turn around was fast. I would recommend this company for any USB needs.

9 June 2026
Unprompted review
Rated 5 out of 5 stars

Great service and early delivery

The Service was great, Tristan was very helpful responsive to my numerous questions. The whole process was easy and smooth from start to finish. And as a bonus everything was delivered a day early. Would definitely use them again.

7 June 2026
Rated 5 out of 5 stars

The customer service at USB2U was… Amazing!

The customer service at USB2U was amazing and I couldn't fault it! Tristan was so prompt in replying to emails as well as chatting over the phone to discuss my wants and needs from the company!
The USBs we received were of the up most quality with our logo on them and look really professional. Wonderful experience!

1 June 2026
Unprompted review
Rated 5 out of 5 stars

Business knowledge

Business knowledge, professionalism and the willinghness to make sure I was satisfied with the prototype and thgen the end product.

5 June 2026
Unprompted review
Rated 5 out of 5 stars

The staff take you on a personal…

The staff take you on a personal journey to meet your requirements exactly. Tristan, who oversaw my project, was patient and helpful. I needed vector file conversions for printing my USB sticks, and he explained where I could get them. After many exchanged messages, we arrived at the final draft, and when my order arrived, it exceeded my expectations.
Well done, and thank you to Tristan and all the team for producing my product on time to meet my schedule.
I shall be returning with future orders.

19 May 2026
Unprompted review
Rated 5 out of 5 stars

Usb cards

the usb cards have a very clear print and they sent then in free white boxes! They have a great service and very fast delivery.

19 May 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic company

Fantastic company, excellent quick communication and lovely product. USBs came formatted and ready to go which is really helpful. Would definitely use again!

15 May 2026
Unprompted review
Rated 5 out of 5 stars

10/10 overall

Great customer service & quick responses/delivery. The branded chargers look fab & very professional!

31 March 2026
Unprompted review
Rated 5 out of 5 stars

Speedy service and great quality

Super quick to reply and get everything sorted for me last minute - really came through when I was in a pinch! Plus the product looks fantastic. We went for the magnetic powerbanks and they are so impressive and sleek. Thanks so much!!

8 May 2026
Unprompted review
Rated 5 out of 5 stars

First Class service

I have dealt with Tristan at USB2U now for well over a year and found his advice and support for our new commercial enterprise absolutely first class.

27 April 2026
Unprompted review
Rated 5 out of 5 stars

USB2U is the place to go!

Ive used USB2U now for a number of years and they have always replied to emails instantly and answered all questions and given me a top service! Delivery is always fast as well! Will continue to use and recommend!

28 April 2026
Unprompted review
Rated 5 out of 5 stars

Great communication

Great communication, offered help and sent mock up pics of the item required but all without being pushy at the same time, price was very competitive and turn around was very fast when order was placed, very easy payment options and items were great exactly what we wanted.

Very pleased from start to finish
Thank you

16 April 2026
Unprompted review

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