We contacted Flashbay as we had decided to sponsor an event last minute and needed to produce some branded merchandise at short notice. Mekavi got back to us quickly and she outlined our options and p... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We've order conference merch - pens, pads and bags - everything arrived well packed, great quality of both the products and brand design print. We've also had a sample package of the products we're co... See more
Company replied
I have used Flashbay twice in the last 4 months for corporate gifts. The team have been extremely helpful and patient while we decide on designs. Turnaround and delivery was prompt, especially as the... See more
Company replied
I am so happy with my pen order and am extremely impressed with how everything was handled from my initial enquiry to the follow-up post delivery. Service has been quick and efficient, I was kept info... See more
Company replied
Company details
About Flashbay
Written by the company
Flashbay, one of the world's leading suppliers of branded Flash Drives, Power Banks, Audio Products, Drinkware and more! Offering unbeatable prices coupled with fast and efficient service.
Why Choose Flashbay?
- Fastest Lead Times
- Free Samples (Next Day)
- Instant Quote (in 15 min.)
- Factory Direct Prices
- 10 Unit Minimum Order
- Direct Manufacturer
- ISO 9001:2015 certified
- 10 Year Warranty
Get Quote
Flashbay
Written by the company
Contact info
Flashbay Ltd 6 The Fountain Centre Imperial Wharf, SW6 2TW, London, United Kingdom
- contact@flashbay.com
- www.flashbay.co.uk
5.0
Excellent
15K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fast responses and great customer…
Fast responses and great customer service. I highly recommend. The products look great and I was made to feel like a VIP from the start
8 October 2026
Great Experience
Broad selection of products, efficient, good quality and great customer service.
25 September 2026
The clarity and speed of communication…
The clarity and speed of communication from Flashbay from initial contact to order fulfilment was second to none. Products were also very high quality.
8 October 2026
Impressive product and good service
Good service, good design and high quality product delivered. Very happy overall.
7 October 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Mekavi was very professional and quick…
Mekavi was very professional and quick to respond to changes in the order. Delivery was also quick and we are happy with the items ordered.
7 October 2026
Reply from Flashbay
We are delighted to hear that you were pleased with your items, our prompt communication regarding your order updates, and the speedy delivery service.
Very easy company to deal with
Very easy company to deal with, great communications and very happy with the keyrings received.
6 October 2026
Reply from Flashbay
Thank you for taking the time to share your feedback. Clear communication and customer satisfaction are top priorities for us, so it is wonderful to know we met your expectations.
orederd branded keyrings
orederd branded keyrings, Price was very good, they were very quick, even sent a sample keyring which was helpful. The whole process was so smooth, i sent them our brand, our colour scheme and they took care of the rest, would recommend, and we will be back in the future
6 October 2026
Reply from Flashbay
Thank you so much for the fantastic feedback. We truly appreciate your recommendation and look forward to working with you again in the future!
Fast, Professional & Highly Recommended
Great service from start to finish. Fast, direct communication with a real person, excellent design support, and exceptional product quality. Everything arrived on time and exceeded expectations. Highly recommended!
8 September 2026
Reply from Flashbay
We are thrilled to hear about your fantastic experience! Thank you so much for your kind recommendation.
Absolutely fantastic customer service…
Absolutely fantastic customer service from start to finish! The entire experience was excellent, and the product itself is outstanding. Everything was handled professionally and smoothly. I couldn’t be happier with the service. Thank you so much, Rita, for the amazing support and great work!
6 October 2026
Reply from Flashbay
We are so thrilled to hear that you had such a seamless experience and love your new products! We truly appreciate your business and look forward to working with you again in the future.
Reply from Flashbay
We are glad you enjoyed your experience with our prompt service and straightforward updates. Thank you for your review!
Great service and product
Ruari was incredibly friendly, helpful and knowledgeable throughout the process. I had a number of questions and some bespoke requirements, and he was able to answer everything straight away, making the whole experience smooth and straightforward. Excellent customer service.
19 August 2026
Reply from Flashbay
Thank you for leaving such a fantastic five-star review Kiran! We truly appreciate your kind feedback.
Fantastic Service
I have used Flashbay twice in the last 4 months for corporate gifts. The team have been extremely helpful and patient while we decide on designs. Turnaround and delivery was prompt, especially as the second time I did not give them much notice. The products I ordered were of great quality. I would not hesitate to recommend them. Special thanks to Ruari for all the help and support
21 September 2026
Reply from Flashbay
Thank you very much for taking the time to share your feedback Karen. We will be sure to pass along your special recognition to Ruari too!
Water Bottle
Quick response time, fast delivery, and great quality. All in all, amazing experience.
1 October 2026
Reply from Flashbay
Thanks Ammar, we are thrilled to know you had such a wonderful experience!
Fabulous order management
Within minutes of asking for a quote, I was approached by the most helpful and attentive Sales Rep (Frida Yuan) who helped me through the process and followed up on the order until delivery. Delivery speed is beyond expectations and quality of work was excellent !
30 September 2026
Reply from Flashbay
Thank you so much for the fantastic five-star feedback. We are thrilled to hear that our team provided such attentive service and we look forward to working with you again in the future!
Reply from Flashbay
Thank you for your kind review. We look forward to working with you again in the future.
I would definitely recommend Flashbay
I would definitely recommend Flashbay. The order was of high quality and arrived super quick. Lewis was attentive and helpful. It made the process seamless.
28 September 2026
Reply from Flashbay
Thank you so much for the fantastic feedback. We truly appreciate your recommendation and look forward to working with you again in the future.
Highly recommend
Highly recommend, Adam and the team were super helpful, products look great, even better than expected, and service was incredibly quick!
29 September 2026
Reply from Flashbay
We are so thrilled to hear that you had such a wonderful experience! We look forward to serving you again in the future!
Lewis who looked after us was really…
Lewis who looked after us was really quick to action and very easy to work with.
28 September 2026
Reply from Flashbay
We are thrilled to hear that your experience was so prompt and efficient. We truly appreciate you taking the time to share your positive feedback with us.
Great product, fast charger
Great product, fast charger.
Ruari was very helpful and quick to respond. Repeat proofs were sent until I was happy with the design, and the result it great. Totally recommend
29 September 2026
Reply from Flashbay
Thank you for the fantastic 5-star rating! We truly appreciate your recommendation and look forward to working with you again in the future!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.