Urban Splash Reviews 

We had an incredibly short deadline with a number of factors standing in the way. However, working with Ryan made things a great deal easier and ensured we got the agreement finalised on time. The space is exactly what we needed.

Throughout the process, Ryan was highly professional, navigating a number of external issues that often arise when finding the right business location. He worked seamlessly with our European team, understanding their needs and adapting to their working style, while also guiding myself and the UK team through the process.

A great service, and we’re looking forward to the next few years in a unique location under Urban Splash.

Ryan from Liverpool team has been excellent, very impressive on Ryan’s professionalism and kindness, particularly well explained everything to the customer & resolving issues in quick response, always been positive & consider queries from customer’s perspective, thanks Ryan

Dealing with Urban Splash's Residential Letting team has been a very organised and professional experience.

After emailing them, and leaving a voice mail regarding a property, Grace called me and was very personable, knowledgeable, patient and extremely helpful. Grace also proactively called me back to offer me a better viewing time. Excellent work.

On the day of the viewing I met George. George had already called me to make sure I was ok with directions and timing etc.
Once again I was met with someone extremely personable, polite, knowledgeable and enthusiastic about my hopes for living at the property.
Excellent work from George.

Lastly, via email I corresponded with Roisin regarding referencing etc. I found Roison to be very polite, understanding, but above all extremely patient and excellent at her role. Roison kept me in the loop and notified me straight away if there was anything I'd missed. Excellent work yet again.

Vinnie from the Liverpool team is an absolute credit to the organisation, one of the most caring, helpful and honest people Ive ever met. Vinnie always goes above and beyond and makes everyone who walks through the door feel welcome. We also have a number of customers coming in and out of the building some of whom who are vulnerable Vinnie is always kind and patient with them and has built great relationships with everyone in the offices that he always knows where and who to send them too. He’s an absolute credit and we can’t thank him enough.

I work in Spaces within Urban Splash, I just want to give a shout out to Vinny and Kirsty they both go out there way daily to help with anything needed around the building. They are both always so friendly and willing to help with anything you require. Vinny has always got a smile on his face & is always willing to go the extra mile for you. Fantastic team together!

Really smooth move in process at the Boatshed! Everything is to a high standard and kept clean! My staff love it!

Roisin was so helpful! Helped me out within minutes and sorted an issue which was ongoing for a year!

living in Leeds saxton gardens under urban splash has the been a nightmare. They are extremely bad at communication, does not care about the tenants. I would recommend on avoiding this agency at all cost.

One time the agency just let themselves in without letting me know which was invading privacy. They did not give me any reason for it, I caught this in my camera that I have on my flat.

Had an amazing experience with Urban splash. The building, its management and the apartment is amazing. Doms service was top tier, would highly recommend.

I'm leaving an Urban Splash property after 12 years, and I can't emphasise enough how considerate, organized, and helpful Adele (the Tenancy Renewal Coordinator) has been throughout that time. She's an excellent communicator when it comes to legal matters and has consistently gone above and beyond. I'll never forget her support and flexibility as the landlord’s representative during the pandemic—she truly was a star.

Carl the Building Manager at Beehive Mill is absolutely fantastic - he goes out of his way to help us with anything that we need & it's a pleasure to work in such a lovely building!

Dom at Urban Splash (US) and Roisin in the US parking team are so easy to deal with and always on hand to help - great communication and very efficient.

Really great communication from both the letting agent and the company. Whenever I’ve needed something sorted it’s been done asap. Dom especially has been extremely generous with his time!

A really easy move in process! Dom was very helpful!

I’ve recently rented a flat from urban splash in Leeds, and they’ve been phenomenal. Dom in particular has been super helpful. Would very much recommend.

I have recently moved in to a rental property managed by Urban Splash. The whole process has been great and so easy, with help from Dom who has provided great customer service and kept an open line of communication at all times to make sure we feel in the loop!

I viewed Beehive Mill with Kelly, her service and knowledge was amazing. Great customer service I can not recommend her and the team enough

I recently moved into an Urban Splash managed rental property and honestly the entire experience was amazing, from the initial contact with the agent all way through to post move in catchup have been so organised. My agent Dom kept me in the loop throughout the entire process and met with me on the move in day to run through the apartment, building facilities and any queries I had.
Massive thank you to Dom.
Urban Splash have made the entire moving journey an absolute dream.

Some light fittings were getting old and temperamental in our flat. But the guys came round and put in some really nice LED replacements that are brighter and also cheaper for us to run. Naomi was very efficient in getting this sorted for us.

Just wanted to say how happy we are with the new flat — we already feel at home in Park Hill. Thanks so much David Lewus for all his support throughout the moving process. He made what could’ve been a stressful time feel a lot easier!