Urban Arrow Reviews 

Gave so much flexibility as a new mom. Also very safe with maxicosi. We fell because of slippery road due to frost, but the baby was unharmed and even unbothered by it all!

We have been riding the Urban Arrow Family for 3 years now. It is really solidly built and very sturdy for everyday use. It is super easy and comfortable to drive. The rubber stoppers at the bottom regularly push through and are relatively expensive. The only thing that needs improvement is the rain cover. The zippers pull a lot on the material, which is why it tore in our case and the elastics wear out quickly.

Everything is good. The battery installation mechanism could be better. The brakes always end up squeaking ( in MA USA winter at least). Great stable balance. The bell is inconvenient for the bars. Other than that I love this bike , I wish the bucket was heated , and the heated seat for the “driver”:) .

Really 4.8 out of 5. It's just maintenance without a bikeshop who can help is non-trivial. I've a headset wobble that I can't seem to solve by tightening. And I have no access to a bike shop within 300km that can help me. It's a me problem. Urban Arrow gets more than 5 out of 5 for safety (hit an oil slick, fell sideways with a 4 and 6 year old in the basket)- they didn't even notice and continued to eat their croissants!!! The bosch motor is a dream, the rear mudguard is lightweight, and can be a bit finicky (3 min job to sort out). It's just the best out there, and I've had a few cargo bikes. 150% would I buy this again. I just wish, us home mechanics had a bit more support.

My family just bought an Urban Arrow Family Performance line and it has been an amazing way to get out and about without being forced to use the car. And now that we have a little one who will be ready to ride this summer we are looking forward to showing our love of biking and the outdoors!

Getting an urban arrow was definitely the best decision our family made due to transport, shopping, getting to work or school. After having the arrow for 1 1/2 year, we bought a second one. Both are in use every day. Approximately 80% of the ways we went by car in the past, are now done by bike and this feels really good.

I live in York and had for many years ridden a Gazelle, but with an increasing need to carry stuff around for my work, I took a deep breath and ordered an Urban Arrow Shorty. Brilliantly, I timed it right in the middle of the pandemic, so about a year later it arrived! I quickly found it did everything expected - good battery life, good capacity, nimble through traffic. But it was the unexpected that brought real pleasure - the lockable "boot" means I can do shopping inbetween meetings, or take camera equipment with me "just in case". e-cargo bikes are sold on utility but they are FUN; cranking it through corners like a motorbike and slipping through traffic queues. Many times a car window will wind down and someone will ask - "what IS that?" About four years on it's been reliable, enjoyable, and hopefully continues sending a message to the car drivers around me. To quote one of them:- "You've just made my wife VERY upset because I want one of those, and I want it NOW".

Fantastic bike. We’ve used it a bunch, nearly everyday and it has stood up to each and every challenge.

Great cargo bike, accessories are pricy but hold up well. Wish there were more options for customisation (e.g. frame colours, box colours, etc).
Recommend finding a local bike store to purchase as it‘s a pain to stick in a van to get it to a shop.

I am delighted with the Cargo Bike Family by Urban Arrow for my daily use. The children are happy on the bike and prefer it over the car. We can cross the city more quickly than by car and in a more sustainable way. It is a great companion for my day-to-day activities.

The Cargo Bike Family is not only practical and efficient but also offers a comfortable and safe travel experience for the children. The sturdy structure and well-thought-out design allow for easy transportation of the little ones, while the comfortable seats and safety belts ensure they are well-protected during the ride.

Additionally, the bike features an electric motor that makes pedaling easier, especially on inclines or when carrying extra load. This makes the trips less exhausting and more enjoyable, allowing us to enjoy the ride without worrying about physical exertion.

Another positive aspect is the cargo capacity. The spacious front box provides enough room to carry not only the children but also groceries, backpacks, and other necessary items for daily life. This makes it an ideal option for active families looking for an alternative to the car.

In summary, the Cargo Bike Family by Urban Arrow has transformed our daily routine, making commutes faster, more eco-friendly, and fun. It is an investment worth making for any family wanting to move around the city efficiently and sustainably.

Amazing product replacing the car ! Nice marketing. Love this brand !

We just bought our Urban Arrow Family Next bike last summer and we love it. Our two year old loves to join the ride and enjoys the view. Because of the great driving experience, we use the bike for so much more than just the childtransportation.
The only negative experience was the process to get our bike. We had a delayed delivery (about 2 months) with a bad Customer Support. But I don‘t know how much influence urban arrow has to the Shops, who sell the bikes.

Love my urban arrow, I have had it almost a year now and have not had any more issues. It’s as reliable as a Toyota, and has enough space for 2 dogs(23kg, 5kg) and one big kid.

I'm quite happy with our UA family performance. It became a part of our family. We can transport everything you can think of. You actually don't need a car anymore.
I'm happy with the quality too.

Swapping out my car for an Urban Arrow cargo bike has been nothing short of a gamechanger. This isn’t just a bike, it’s a brilliantly engineered machine that transforms everyday errands into a delightful adventure. The quality is simply outstanding; evry component feels robust and meticulously designed, ensuring a smooth and reliable ride no matter what you load up.
Daily trips of around 15km are perfect!
Granted, it comes with a premium price tag, but consider it as an investment in freedom and convenience. You're not just buying a bike; you're replacing the hassle of driving and parking with a sleek, eco-friendly alternative that makes you smile every time you pedal. It’s like upgrading your lifestyle while giving traffic jams the boot!

In short, if you're ready for a fun and practical upgrade that truly pays off, the Urban Arrow is the way to go. Your future self (and your wallet) will thank you!

If you’d told me a year ago that I’d be swapping my car for a cargo bike, I would have laughed and driven off. But here I am, the proud owner of an Urban Arrow, and I can honestly say: best decision ever!

First of all, the quality is top-notch. This is not just a cargobike; it’s a smooth, well-designed, two-wheeled spaceship for parents, groceries, kids... you name it. The powerful motor makes cycling feel effortless, even with a full load of kids and a week’s worth of shopping.

Yes, it’s an investment, but one that pays off. No more fuel costs, no parking stress, and let's not forget the sheer joy of zooming past traffic jams while drivers look on in envy. I’ve basically replaced my car with this beauty, and I haven’t looked back.

So, if you're hesitating: just go for it! I wish I made the decision soner!

The best cargo bike for families! I worked in a large Cargo bike shop in Berlin, I’ve been a bike mechanic for over 17 years. I also have 4 kids! We commute with our two youngest in the Kita about 12km a day. I have seen this bike as a mechanic and appreciated the quality of the construction of the frame and selection of components. I have seen this bike as a commuter with my kids through rain, snow, cold and sunny days. In my opinion there is no cargo bike that comes close.

Excellent and speedy communication. Product quality is outstanding. The gold standard in cargo bikes.

The Urban Arrow Family Plus has been a game changer for me as a mother with my three young kids. I shuttle them back and forth to school, rain, snow and sunshine and we enjoy the journey so much more than taking the public transport in Hamburg, Germany. On top of that I can pack so much of our grocery shopping in it! It’s a High quality cargo bike and I love it!

I’m using an urban arrow family as daily driver in Poland, and I’d definitely recommend it for everyone looking to bring back joy in everyday errands and family activities.