Uptown logo design Reviews 

171
•
TrustScore 3.5 out of 5

3.3

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Rated 1 out of 5 stars

AVOID THESE CROOKS AT ALL COSTS!! IT HAS TAKEN 5 MONTHS TO GET A WEBSITE THAT DOES NOT FUNCTION CORRECTLY. KEVIN IN CUSTOMER SERVICE IS VERY RUDE. HE HAS AN "I DON'T CARE" ATTITUDE. YOU WOULD THIN... See more

Rated 5 out of 5 stars

Super impressed with Uptown's speed, responsiveness, and design ideas. Ended up buying 4 logos all file formats for the price most other companies quoted for just the design concept for one. The bac... See more

Rated 1 out of 5 stars

Terrible experience, artwork provided was mostly clipart that looked as if it had been done in mspaint, designers failed to listen to feedback provided even after providing concept sketches. They were... See more

Rated 5 out of 5 stars

Was looking for a logo for a new business. The Uptown Logo Design team took my input(s), design/vision, and put it to a group of designers that came back with many concept designs. After a quick revis... See more

Company details

  1. Graphic Designer

Information provided by various external sources

Uptown Logo Design is an award-winning logo design company. We have a decade worth of experience of creating brand identity with creatively designed logo. We not only grow your brand but tell its story, drive growth and create profitable connections with your customers and make it a success. Our fame as Industry Leaders is due to the efficient, talented, and customer-centric and result oriented team. We offer a full range of services that cover all your branding needs including logo design, web design, social media marketing, mobile apps development, brochure design, stationery design and much more.


Contact info

3.3

Average

TrustScore 3.5 out of 5

171 reviews

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3.3

All reviews

(171)

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Uptown logo design is very responsive…

Uptown logo design is very responsive and completes the work faster then agreed. I have used uptownlogodesign services in the past and i will continue to use the services. VERY IMPRESSED and very easy to work with.

23 August 2020
Unprompted review
Rated 5 out of 5 stars

My experience was GREAT

My experience was GREAT! Ethan Stevenson worked with me through revisions, pairing his creativity with my concept to create a logo I'm very proud of, and that represents my brand. He was responsive throughout the process and went above and beyond to ensure my satisfaction. I would work with Ethan Stevenson again, for sure!

22 August 2020
Unprompted review
Rated 5 out of 5 stars

Quick Concept and Turnaround

Was looking for a logo for a new business. The Uptown Logo Design team took my input(s), design/vision, and put it to a group of designers that came back with many concept designs. After a quick revision request, actually combining a couple ideas from the concepts, they quickly turned around an awesome design that matched my vision and input. Thanks Uptown Logo!

10 August 2020
Unprompted review
Rated 1 out of 5 stars

EVERY POSITIVE REVIEW YOU SEE IS FAKE

EVERY POSITIVE REVIEW YOU SEE IS FAKE! When you first begin service with them, they make you do a review at the beginning of engagement! They are liars and thieves! They are totally untraceable and they like it that way! They all have fake names. They have a UK address along with a US address and both are bogus! YOU WILL LOSE EVERYTHING. YOUR TIME, MONEY AND ENERGY!
It's time to put a stop to this! Moving forward, If they want to do business with you, ask them one question:
" CAN WE DO A ZOOM MEETING OR A FACE TO FACE MEETING PRIOR TO YOU SIGNING"
That will give you your answer if you can do business with them!

5 August 2020
Unprompted review
Uptown logo design logo

Reply from Uptown logo design

Hi,

We’re sorry to hear that you had a less than satisfactory experience with us. Could you please provide us with your Order ID so that we can look into the issue and take appropriate measures to resolve it immediately.

Regards,
Team Uptown Logo Design

Rated 1 out of 5 stars

You will Lose EVERYTHING! Your Project, Money and Time! The Worst!

They will tell you "EVERYDAY" someone will back and NO ONE will ever call you until you call 2 weeks later when YOU call them back to hear, "No one is here right now". Then you lose another 2 weeks. Only to repeat again next week. DO NOT WORK with them! If you are working with them, they Only took your Money! Too late, if they have your Money. They stole my $10,000 and not giving me my project! It's been "1 Year so far!" They didn't reply to my Attorney either. Call the FBI, because they are hiding under different businesses.

11 May 2020
Unprompted review
Uptown logo design logo

Reply from Uptown logo design

Hello Ben,

We’re sorry to hear that you had a less than satisfactory experience with us. Could you please provide us with your Order ID so that we can look into the issue and take appropriate measures to resolve it immediately.

Regards,
Team Uptown Logo Design

Rated 2 out of 5 stars

Cheap but awful to work with

Cheap but awful to work with. They nickel and dime you on everything. EVERYTHING. Felt like a joke. They did things wrong and wanted me to pay for it all the time. Not once or twice. Very difficult to communicate with, and that hurts your chances of getting things done the way you want and for the price you want. Just an awful experience all the way around

2 April 2020
Unprompted review
Rated 1 out of 5 stars

High-pressure and won't honor their guarantee (even if you follow their Terms of Service)

Beware! These guys are very near to being smooth scammers.
Please check their Better Business Bureau complaints before doing business with them!
I made the mistake of trusting them, and it was a nightmare to try to get my money back.

Edit: After what this company put me through, I'd only consider speaking with someone in their support department if the call was recorded and my attorney was listening on the other line. If I had done that the first time, I'd have a legitimate sexual harassment case because of how I was treated by the person who claimed to be an "attorney" and a "Vice President" of the company. Their conduct was so bad, I needed to file a complaint with the California State Bar association! Plus, they never even responded to my Better Business Bureau complaint! I've never been treated so unprofessionally in business before.

23 March 2020
Unprompted review
Uptown logo design logo

Reply from Uptown logo design

Hi Devin Bost,
We are really sorry to hear about all the hassle you had to face and apologize that our services were not in line with your expectations. ULD Support, would like to personally speak with you regarding your terrible experience. We believe he will be able to provide you with the best solution and sort this dispute as accurately as possible.

Kindly send us your User Name and Project ID at care@uptownlogodesign.com. We really appreciate your feedback. Have a nice day.

Thank you

Rated 5 out of 5 stars

VERY TRUSTWORTHY

Our business was in need of a new logo and I chose Uptown Logo Design because of their prompt response to our inquiry and exceptional customer service! I had numerous changes applied to our logo and they were patient and knowledgeable throughout the process! Thank you Uptown Logo Design. HIGHLY recommended!

18 March 2020
Unprompted review

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