Universal Medical ID Reviews 

49
TrustScore 1.5 out of 5

1.7

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Rated 1 out of 5 stars

The bracelet doesn't fit. The graving isnt sufficient. And for what you get, the price is diabolical. The bracelet is so flimsy, its not going to last. The order took too long to arrive. I have c... See more

Company replied

Rated 3 out of 5 stars

No SUPPORT for red paint fail on my SS bracelet @ 1-2 years wear. Tried contacting online. Worn 365 daily, happy with SS and engraving, BUT once RED GONE, cannot be relied upon to get MEDICO’s ATTEN... See more

Company replied

Rated 1 out of 5 stars

The first bracelet I ordered, broke within a week. And it was slow delivery. The order continues to show as processing. The second one I ordered, continues to be shown as processing. I did submit a... See more

Company replied

Rated 1 out of 5 stars

The bracelet broke when it was under 6 months old. The customer service was shocking and as the company doesn't comply with current UK consumer legislation they wouldn't do anything. I haven't been ab... See more

Company replied

Company details

  1. Jewelry Engraver
  2. Jewellery Manufacturer
  3. Jewelry Store
  4. Medical Equipment Manufacturer
  5. Medical Equipment Supplier
  6. Medical Technology Manufacturer

Written by the company

If you have ongoing medical conditions, drug or food allergies, or take multiple medicines, your doctor has probably recommended that you wear a medical ID. That’s because medical IDs are a simple way to communicate important information to first-respo...


Contact info

1.7

Bad

TrustScore 1.5 out of 5

49 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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1.7

All reviews

(49)

5 reviews in the last 12 months

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Rated 1 out of 5 stars

do not buy from this company

my bracelet was $100. I wore it for a day and it gave me a horrible rash on my wrist. I am scarred now from the blisters. The bracelet is fake

I called customer service to get my money back and Korrine on the phone harrased me, called me names, yelled at me, and did not help. She refused to give my money back and said that there is a NO REFUND POLICY

The bracelet looks really cheap.

31 January 2019
Unprompted review
Rated 1 out of 5 stars

AVOID AVOID

I wish I had read the reviews on here before I bought a bracelet from this company. AVOID AVOID AVOID Also Hayley from customer services couldn't even work out a telephone number starting +44. Jess the other doesn't know how to email customers. Apparently all the conversations are recorded I wish I had the recordings!!! Such a great get out clause having to speak to head office in the USA. ARGHHHHHHHHHH £100 wasted

14 December 2018
Unprompted review
Rated 1 out of 5 stars

Avoid

Very poor customer services and the fact that the uk customer service line can’t help you with anything. I had to wait for the United States to respond to my complaint. Back and forth with emails and was told I can’t have a refund and it was their right as a company to refuse.
Waste of Money and time trying to sort the issue. Do not use this company.

16 November 2018
Unprompted review
Rated 2 out of 5 stars

Poor quality materials

Poor quality materials, priced for top quality. A bracelet that should be worn all the time turned out to be a bracelet that only stays looking good essentially if you don't wear it. I've never heard of a bracelet worn for medical reasons that needed to be taken off just to wash your hands. After 3 weeks looks like crap! Beware of cheap overpriced product.

23 September 2018
Unprompted review
Rated 1 out of 5 stars

Absolutely rubbish

Absolutely rubbish. Do not buy from this company. Spent £100 on a sterling silver bracelet that looked like a 50p piece of scrap after just one day.
Several emails followed and I asked for refund as per my statutory rights as obviously inferior faulty goods and not forthcoming.
Very unhelpful.
Waste of my £100

27 August 2018
Unprompted review
Rated 1 out of 5 stars

Rip off.

Ordered my item, paid £5 for a quick turn around time 3-5 days, paid £10 for 48hr delivery (2 business days) I know £10!! I needed it quick.
Anyhow they dispatched the item after 3 days, but they seem to think that still leaves them 4 business to get it to me?
I explained to them I paid £10 delivery so whenever it was dispatched I should receive it 2 business days later? They said no and would not return my extra postage,
this company dispatches your items quickly so they don’t have to send them 48 hr courier, so they rip off customers for £10 a pop with this scam, go elsewhere or take the free postage.. DO NOT PAY THE £10 EXTRA, ITS JUST DEAD MONEY.

27 July 2018
Unprompted review
Rated 2 out of 5 stars

Disappointing Quality & Poor Design

Very disappointed with this one. Good choice online & arrived within a week. I went for a modern football style necklace but it's very thin metal and the front is rubber stuck onto metal. The engraving has no contrast so can't read it easily at all, impossible in bright light. The chain was hard to open and there's a bad design to the ring which is the same orientation as the disc, instead of being at a 45 degree angle which would allow the pendant to sit flat on my skin. Overall really disappointed. Luckily ordered another item from a rival company which was sturdy, better quality & with contrast colour engraving which is super easy to read. It sits flat so is super comfy. Sorry but I will be wearing that one & can't recommend the football pendant from this company.

13 July 2018
Unprompted review

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