Communication was great from everyone. Customer support was spectacular and answered any questions I had. There was a second fee I had to pay after my initial one, but I believe that was a payment o... See more
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Very accommodating
The representatives that I work with was very understanding very specific and very understanding of the laws and how things work. Answered every question on point and was very specific about the questions that I had and made sure that I understood. Copies for fair housing and emotional support animals were sent to my email along with the verified letter that my animals were now both registered as ESAs! The counselor I spoke to listened and made sure that my animals had the letters that they needed very promptly!
great experience
Thanks for helping us register our dog which is making our life so much easier. Very professional service.
The dog suit was to big I needed extra…
The dog suit was to big I needed extra small

Reply from UnitedSupportAnimals
A wonderful and a smooth experience
Love love loved EVERYTHING about this…
Love love loved EVERYTHING about this company they made an already stressful situation into an extremely easy and pleasant experience I will choose you guys every time!!
The company had confidence in my…
The company had confidence in my decision for myself and my dog. I was able to make my dog a service animal immediately. Everything arrived in the mail promptly. I have not paid for a single stay anywhere with him. This has been a life savor as he goes wherever I go.
TY
They sent one wrong size vest
They sent one wrong size vest, I called them and they are sending the right size, no problems.
Easy & Fast turnaround
I had no idea this was a real thing for cats but I’m sure glad I checked it out. It was super easy to do and the interactions that I had with the Dr. & an employee were really helpful.
People were great in helping register…
People were great in helping register both my dogs, it was a easy process with the help of great people on this website.
They are definitely worth the 5 stars.
Diane Leeper
I had 4 pets 3 cats and 1 parakeet and…
I had 4 pets 3 cats and 1 parakeet and I was able to get two letters for myself with 2 pets on each letter, it cost me around $230 because it was a renewal im sure it’s probably not much more for first time but I can’t remember.
This was a miracle for me on my trip…
This was a miracle for me on my trip because I felt like nothing could go wrong .
I was entirely right. No situation or changes were necessary and NO PROBLEMS Occurred. Exceptional experience with lots of help from the Airline of United .Thank you
Highly recommend their services
It was very easy to fill out the form and very informative about your rights. Even exchanges were seamless. I highly recommend United Support Animals and the services they offer.
everyone was patient and kind
everyone was so patient and kind. I received my dog vest collar and certificate right away. They were very responsive to fix the spelling of my dog’s name quickly and resend the certificate.
Didn’t send me the leashed or the…
Didn’t send me the leashed or the collar and I called because they put the wrong birthday for my puppy

Reply from UnitedSupportAnimals
This was a very enjoyable and easy…
This was a very enjoyable and easy process. I got to speak to the doctor the same day of the purchase, and I received my documentation via email the next day. The packet was received via mail about a week later and I'm very satisfied with the entire process. Thanks!
Mix up
I liked the prompt service, however there was a mix up in names on the original certificate for 2 dogs.
Y'all changed my 𝘭𝘪𝘧𝘦. as well as on a…
Y'all changed my life as well as on a daily to finally doing what I need to do to have in a service dog and I thank you from the bottom of my heart thank you very much for everything.
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