Excellent, professional customer service in the shop and excellence again with the fitting. My flooring looks stunning I am delighted with it and will be using United Carpets for all my flooring from... See more
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Sophie was super helpful and the fitter chap was excellent . Great value for money quick and easy fitting.
We bought 2 carpets recently from United Carpets, Grimsby, and have already left a glowing review about the shop staff. Today, both carpets were fitted by a lovely gentleman called Sean. He was thorou... See more
Company replied
Had a new carpet fitted 15th November, after fitter left noticed lines in a plain carpet, went into the shop with pictures on the 16th to be told they should fade over time. 2 weeks later they're stil... See more
Company replied
Company details
- Carpet Store
- also in
- Bedroom Furniture Store
- Flooring Store
- Furniture Store
- Living Room Furniture Store
- Mattress Store
Written by the company
United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.
The United Way!
Written by the company
- FREE Samples
- Get up to 4 free flooring samples to help you choose the perfect carpet, vinyl or laminate for your home.
- FREE Measure & Estimate
- We can expertly measure your room and provide an accurate estimation of cost.
- Interest FREE Credit
- 0% interest free credit, choose a flexible plan up to 4 years, all with ZERO deposit. Available instore and online simply spend £500 or more on any flooring and bed products (excludes fitting). It's really quick to apply and you don't have to pay a deposit.
Value for money
That's our promise
United Carpets and Beds is committed to offering you’re the best value flooring and beds available in the market place. We endeavour to stock a wider choice of flooring and beds at cheaper prices than any other retailer to give our customers the best deals available in the UK. We back that up with superb customer service, from the minute you walk into our stores to the moment you admire the new flooring or bed fitted or delivered to your home. And that’s a promise!
Contact info
26-32 Brighowgate, DN32 0QW, Grimsby, United Kingdom
- 01472 242060
4.8
Excellent
72 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 97% of negative reviews
Typically replies within 48 hours
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Brilliant and im normally very picky
Nice staff good price and quality of carpet and underlay was far superior to the other places we went carpet fitter made no mess and was friendly very happy customer
18 December 2024
Unprompted review
Reply from United Carpets & Beds - Grimsby
Hello David, thank you for taking the time to leave us feedback! its great to hear that our Grimsby store could meet your expectations and make your experience with us a positive one. We hope you love your new carpet!
Great service good advice in the shop
Great service good advice in the shop. Reasonable prices Carpet fitter was patient with my elderly mother. He did an excellent job at laying and fitting the flooring
4 October 2024
Unprompted review
Reply from United Carpets & Beds - Grimsby
Hello Eileen, thank you for taking the time to share with us how we did! We're so glad our Grimsby store could meet your expectations!
Reply from United Carpets & Beds - Grimsby
Hi,
Thankyou for leaving us a 5 star review.
We are delighted you had a great experience.
All the best,
United Carpets & Beds Grimsby
Reply from United Carpets & Beds - Grimsby
Hello Mazen, thank you so much for taking the time to leave us a positive review, its great to hear that our Grimsby store provided you with such a good service!
Faulty carpet
Had a new carpet fitted 15th November, after fitter left noticed lines in a plain carpet, went into the shop with pictures on the 16th to be told they should fade over time. 2 weeks later they're still not fading and heard no feedback after they emailed the supplier with the pictures, guess I'll have to go back into the shop again.
15 November 2024
Unprompted review
Reply from United Carpets & Beds - Grimsby
Good afternoon Dave, thank you for taking the time to leave us honest feedback. We regret to hear that the experience you have had with our Grimsby store wasnt a positive one. Please email customerservice@unitedcarpets.net at your earliest convenience so we can try and turn this around for you and rectify any issues. We look forward to hearing from you.
The United Team
Very good sevice
Very efficient carpet fitters , great job , friendly & tidy
25 November 2024
Unprompted review
Reply from United Carpets & Beds - Grimsby
Hi Louise, thank you for taking the time to leave us a review! We're so happy to hear that our Grimsby store met your expectations, We hope you love your new carpets!
The carpet is absolutely lovely but the…
The carpet is absolutely lovely but the carpet fitter left it in right mess didn't even clean up or hoover the mess was left with masses of bits of carpet all over the bedroom, stairs and driveway
28 October 2024
Unprompted review
Reply from United Carpets & Beds - Grimsby
Hello, thank you so much for taking the time to leave us a review! We're so glad to hear that you love your new carpet. We regret to hear that the experience you had with our fitters didn't meet your expectations, we will take your feedback on board and use this as an opportunity to improve. We hope to get the chance to assist you again in the future, take care.
Staff were professional
Staff were professional, friendly and helpful.
18 October 2024
Unprompted review
Reply from United Carpets & Beds - Grimsby
Hello Pauline, thank you so much for taking the time to leave us a review! we're so pleased to hear how friendly and professional our Grimsby team was . We hope you have a fantastic afternoon.
Memphis sheet vinyl Texas oak
Look superb in hall and bathroom
Much better option for me than lvt
Matt from Grimsby brought me samples and recommended this over my original choice as I’m a wheelchair user
Really happy
9 September 2024
Unprompted review
Reply from United Carpets & Beds - Grimsby
Jaci, we're so glad that we were able to go above and beyond your expectations! Thank you, and have a fantastic day!
Excellent job
Very happy with my carpets he did a good job thank you
4 September 2024
Unprompted review
Reply from United Carpets & Beds - Grimsby
Hi Julie
Thanks for taking the time to leave your kind feedback!
We hope to see you again soon for your next project -
All the Team at United Carpets and Beds Grimsby
The lady when I picked the carpet up…
The lady when I picked the carpet up was lovely and so helpful. She works in the Grimsby branch.
19 July 2024
Unprompted review
Reply from United Carpets & Beds - Grimsby
Hi Mr Robinson,
Thankyou for leaving us a 5 star review.
We are happy to hear that you received great service from the team in-store.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Grimsby
Great company
Great company. Good prices. Fitter was fast and efficient.
17 May 2024
Unprompted review
Reply from United Carpets & Beds - Grimsby
Hi,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great in-store experience with the team able to advise you and get a great price as well as a quick and efficient fitting experience with our independent fitters.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Grimsby
The carpet fit was kind and respectful
The carpet fit was kind and respectful
26 April 2024
Unprompted review
Reply from United Carpets & Beds - Grimsby
Hi Jason,
Thankyou for leaving us a 5 star review.
We are happy to hear that our independent carpet fitters delivered a professional service.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Grimsby
We went looking for a new bedroom…
We went looking for a new bedroom carpet and this was the first place we went in, we straight away found what we wanted and the friendly lady in the shop advised us which underlay to buy. We booked a fitting day for the following week and completed the purchase all within 10 to 15 minutes. This was definitely the fastest and easiest carpet shopping trip I’ve ever made and the price was great too. Thanks.
30 March 2024
Unprompted review
Reply from United Carpets & Beds - Grimsby
Thanks for taking the time leave us your feedback and for your kind comments. We hope to see you again for your next project.
All ways amazing service good quality…
All ways amazing service good quality at good prices
20 March 2024
Unprompted review
Reply from United Carpets & Beds - Grimsby
Hi Lisa,
Thankyou for leaving us a 5 star review.
We are happy to hear that the team was able to get you a great carpet at a great price and deliver great service.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Grimsby
Very good carpet and the fitter was…
Very good carpet and the fitter was very quick and polite
11 March 2024
Unprompted review
Reply from United Carpets & Beds - Grimsby
Hi Tracey,
Thankyou for leaving us a 5 star review.
We are happy to hear that you love your new carpet and had a quick and efficient fitting experience from our independent fitters.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Grimsby
The guy who fitted the flooring was…
The guy who fitted the flooring was very nice and did a fabulous job, very happy
28 November 2023
Unprompted review
Reply from United Carpets & Beds - Grimsby
Hi Denise,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great fitting experience and love your new flooring.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Grimsby
I was not happy at the fitter leaving…
I was not happy at the fitter leaving all the excess carpet. He said you would not allow him to remove them.
19 December 2023
Unprompted review
Reply from United Carpets & Beds - Grimsby
Hi Michael,
Thankyou for leaving us a review.
We are sorry to hear that you was not happy with your fitting experience.
We don't remove any excess carpet and apologise for this not being explained at point of purchase.
Once again thankyou for leaving us a review and shopping with United Carpets & Beds Grimsby.
Great service and value for money
I was moving home and wanted to get my carpets at the best possible price. I went to United Carpets because they provided me with great service and value for money. The service I received was friendly, professional and from beginning to end, they provided excellent service.
1 December 2023
Unprompted review
Reply from United Carpets & Beds - Grimsby
Hi Mr Caster,
Thankyou for leaving us a 5 star review.
We are delighted to hear that you had a great experience at United Carpets & Beds Grimsby with the team able to provide a great service and find you a carpet within your budget.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Grimsby
Good choice of carpets in shop Good…
Good choice of carpets in shop Good prices,+ quick fitting service,fitter was brilliant
13 July 2023
Unprompted review
Reply from United Carpets & Beds - Grimsby
Hi Pete
We appreciate you sharing your experience and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service and products.
We hope to be able to help you again soon.
All the best,
The United Team
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