United Carpets & Beds - Grimsby Reviews 63

TrustScore 5 out of 5

4.8

26-32 Brighowgate, DN32 0QW Grimsby, GB


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See what reviewers are saying

Rated 5 out of 5 stars

We bought 2 carpets recently from United Carpets, Grimsby, and have already left a glowing review about the shop staff. Today, both carpets were fitted by a lovely gentleman called Sean. He was thorou... See more

Company replied

Rated 5 out of 5 stars

Bought bedroom carpet couple months ago. Really nice quality .people in shop and follow ups on phone very helpful and freindly. And carpet fitter the same. Need more carpets through year will be going... See more

Company replied

Rated 3 out of 5 stars

Had a new carpet fitted 15th November, after fitter left noticed lines in a plain carpet, went into the shop with pictures on the 16th to be told they should fade over time. 2 weeks later they're stil... See more

Company replied

Rated 5 out of 5 stars

Carpet looks fantastic perfect underlay feels lovely on your feet. Fitters where very thorough. Took them longer than they thought it would but they didn't complain. Have used united carpets before a... See more

Company replied


Company details

  1. Carpet Store
  2. Bedroom Furniture Store
  3. Flooring Store
  4. Furniture Store
  5. Living Room Furniture Store
  6. Mattress Store

Written by the company

United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.

The United Way!

Written by the company

FREE Samples
Get up to 4 free flooring samples to help you choose the perfect carpet, vinyl or laminate for your home.
FREE Measure & Estimate
We can expertly measure your room and provide an accurate estimation of cost.
Interest FREE Credit
0% interest free credit, choose a flexible plan up to 4 years, all with ZERO deposit. Available instore and online simply spend £500 or more on any flooring and bed products (excludes fitting). It's really quick to apply and you don't have to pay a deposit.

Value for money

That's our promise

That's our promise
United Carpets and Beds is committed to offering you’re the best value flooring and beds available in the market place. We endeavour to stock a wider choice of flooring and beds at cheaper prices than any other retailer to give our customers the best deals available in the UK. We back that up with superb customer service, from the minute you walk into our stores to the moment you admire the new flooring or bed fitted or delivered to your home. And that’s a promise!

Contact info

  • 26-32 Brighowgate, DN32 0QW, Grimsby, United Kingdom

  • 01472 242060

4.8

Excellent

TrustScore 5 out of 5

63 reviews

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Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Easy going

Easy going. No pressure. Easy peasy, except for my cards???😂

13 May 2026
Unprompted review
United Carpets & Beds - Grimsby logo

Reply from United Carpets & Beds - Grimsby

Hi Brian, thank you so much for your kind review.

We're so pleased that you're happy with the service that you recieved from our Grimsby store.

Thank you for the recommendation. Take care.

Rated 5 out of 5 stars

Bedroom carpet

Bought bedroom carpet couple months ago. Really nice quality .people in shop and follow ups on phone very helpful and freindly. And carpet fitter the same. Need more carpets through year will be going back

14 April 2026
Unprompted review
United Carpets & Beds - Grimsby logo

Reply from United Carpets & Beds - Grimsby

Hi, thank you so much for your kind review.

We're so pleased that you're happy with the service that you recieved from our Grimsby store.

Thank you for the recommendation. Take care.

Rated 5 out of 5 stars

Great service and great price

Great service and great price. Blue light discount was appreciated. Staff helpful and knowledgable

8 April 2026
Unprompted review
United Carpets & Beds - Grimsby logo

Reply from United Carpets & Beds - Grimsby

Hi Linda,
It's really good to hear such nice feedback.
Thank you for taking the time to leave us your 5 star review.

Thanks
United Carpets and Beds

Rated 5 out of 5 stars

Excellent service, from browsing to fitting

We bought 2 carpets recently from United Carpets, Grimsby, and have already left a glowing review about the shop staff. Today, both carpets were fitted by a lovely gentleman called Sean. He was thorough, professional, friendly and has done a fantastic job. I can't recommend the whole experience highly enough. Thank you all 😊

29 April 2026
Unprompted review
United Carpets & Beds - Grimsby logo

Reply from United Carpets & Beds - Grimsby

Hi,
Thank you for taking time to leave us a review.
We are delighted to hear that you received great service from the team and would recommend us!
We look forward to assisting you again soon.
All the best,
United Carpets and Beds Grimsby

Rated 5 out of 5 stars

Great customer service

Great customer service, on-time delivery, great bed. Highly recommended!

5 October 2025
Unprompted review
United Carpets & Beds - Grimsby logo

Reply from United Carpets & Beds - Grimsby

Hi Carl, thank you for taking the time to share our Grimsby Store did.

We're so glad that the team could meet your expectations and provide you with a 5 star service. Its great to know that you're happy with your new bed.

We hope to assist you again in the future. Take care.

Rated 5 out of 5 stars

Brilliant experience at United carpet

Brilliant experience at United carpet. Friendly and helpful staff, smooth buying and booking fitting. Fitted to perfect, love my new carpet.

2 February 2026
Unprompted review
United Carpets & Beds - Grimsby logo

Reply from United Carpets & Beds - Grimsby

Hi Karla, thank you for taking the time to leave a review.

We're so pleased that you're happy with the service that you recieved from our Grimsby Store.

Thank you again for the recommendation. Take care.

Rated 5 out of 5 stars

Service was great from start to finish…

Service was great from start to finish would recommend

17 January 2026
Unprompted review
United Carpets & Beds - Grimsby logo

Reply from United Carpets & Beds - Grimsby

Hi Sallyanne, thank you for taking the time to leave our Grimsby store feedback.

We're so glad that the team could provide you with a great service from start to finish that met your expectations.

We hope to assist you again in the future. Take care.

Rated 5 out of 5 stars

Professional, friendly service, would recommend

From the first time i went into my local United Carpets and Beds the service has been great. First visit was to just have a look at flooring and get a quote, staff were very friendly. Second visit, I picked out the flooring and again, customer service was great, very friendly, chatty and helpful. Today, I had the flooring fitted and the guy that did it was lovely, very polite and did a brilliant job. Very happy with the customer service and my floor looks great. Would definitely recommend

6 January 2026
Unprompted review
United Carpets & Beds - Grimsby logo

Reply from United Carpets & Beds - Grimsby

Hi Becky, thank you for taking the time to share how our Grimsby store did.

We’re thrilled to hear that your experience with us has been consistently positive from start to finish. It’s great to know that our team were friendly, helpful, and made you feel welcome during your visits, and that the fitter did a brilliant job with your flooring.

We're so pleased that you're happy with both your new floor and the service that you recieved. Take care.

Rated 5 out of 5 stars

Carpets

Very helpful and friendly stairs carpet looks lovely well done to the carpet fitter Very friendly and explained everything he was doing would highly recommend.

5 January 2026
Unprompted review
United Carpets & Beds - Grimsby logo

Reply from United Carpets & Beds - Grimsby

Hi Lorraine, thank you for taking the time to leave a review.

We're so pleased to hear that you're happy with the service that you recieved from our Grimsby store.

We hope to assist you again in the future. Take care.

Rated 5 out of 5 stars

All good fitting was good

All good fitting was good. The fitter rang to see if he could come a day early.
Very happy with all aspects.

25 November 2025
Unprompted review
United Carpets & Beds - Grimsby logo

Reply from United Carpets & Beds - Grimsby

Hi Mr West, thank you for taking the time to leave a review.

Its great to hear that our Grimsby store could meet your expectations and provide you with a 5 star service.

We hope to assist you again in the future. Take care.

Rated 5 out of 5 stars

Great service from start to finish

Great service from start to finish. Fitter arrived on time and did a great job.

21 October 2025
Unprompted review
United Carpets & Beds - Grimsby logo

Reply from United Carpets & Beds - Grimsby

Hi Iain, thank you for your kind feedback.

We're so pleased our Grimsby Store & independent fitter could provide you with a great service from start to finish.

Thank you so much for the recommendation, we hope to assist you again soon.

Rated 5 out of 5 stars

Couldnt be happier

Excellent service from sales assistant. Quality carpet and underlay and Excellent service from the carpet fitter. Very happy with all aspects and service.

24 October 2025
Unprompted review
United Carpets & Beds - Grimsby logo

Reply from United Carpets & Beds - Grimsby

Good afternoon Nigel, thank you for taking the time to leave a review.

We're so pleased our Grimsby store could meet your expectations and provide you with a excellent service.

Thank you again for the recommendation, take care.

Rated 5 out of 5 stars

Carpet looks fantastic perfect underlay…

Carpet looks fantastic perfect underlay feels lovely on your feet. Fitters where very thorough. Took them longer than they thought it would but they didn't complain. Have used united carpets before and would certainly use them again

5 November 2025
Unprompted review
United Carpets & Beds - Grimsby logo

Reply from United Carpets & Beds - Grimsby

Hello Nick, thank you for sharing how our Grimsby store did.

We're so pleased that you're happy with the finished results of your carpets.

We look forward to assisting you again in the future, take care.

Rated 5 out of 5 stars

Everything went to plan

Everything went to plan. From ordering carpet to fitting everything went smoothly. Have used this company 3 times this year and would highly recommend.

7 October 2025
Unprompted review
United Carpets & Beds - Grimsby logo

Reply from United Carpets & Beds - Grimsby

Hi Paul, thank you for your kind feedback.

We're so pleased that you're happy with the service you recieved from our Grimsby store.

Thanks again for the recommendation, take care.

Rated 5 out of 5 stars

Super efficient and genuinely lovely

A lovely gentleman came to measure up, Id already picked the carpet I wanted from their website. He'd actually came out on his day off he was super efficient and genuinely a really nice guy. I then rang the shop to book fitting and the lady was again so lovely extremely helpful and nothing was a problem.

24 September 2025
Unprompted review
United Carpets & Beds - Grimsby logo

Reply from United Carpets & Beds - Grimsby

Hi Alison, thank you for taking the time to leave our Grimsby store a review.

We're so pleased the store could meet your expectations and provide you with a super efficient service.

We hope to assist you with any future project you may have, take care.

Rated 3 out of 5 stars

Fitter was great product is great…

Fitter was great product is great except Lino was laid over small bead and vinyl is now ripped

11 August 2025
Unprompted review
United Carpets & Beds - Grimsby logo

Reply from United Carpets & Beds - Grimsby

Hi Lisa, thank you for your review.

Please contact our Grimsby store on +44 1472 242060 if you have experienced issues with your new flooring, or alternatively email customerservice@unitedcarpets.net, and a member of our team will look into this for you.

Kind Regards
The United Team

Rated 5 out of 5 stars

The fitter did a fantastic job would…

The fitter did a fantastic job would highly recommend

24 July 2025
Unprompted review
United Carpets & Beds - Grimsby logo

Reply from United Carpets & Beds - Grimsby

Hi Mary, thank you for taking the time to leave our Grimsby store a review.

We're so pleased the fitters did a fantastic job.

Thanks again for the recommendation, have a great day.

Rated 5 out of 5 stars

Had a good selection to chose from the…

Had a good selection to chose from the staff were brilliant

7 July 2025
Unprompted review
United Carpets & Beds - Grimsby logo

Reply from United Carpets & Beds - Grimsby

Hi Wayne, thank you for taking the time to leave such kind feedback.

Its great to hear that our Grimsby store could provide you with a brilliant service with a wide selection of products to choose from.

We hope to assist you again in the future, take care.

Rated 5 out of 5 stars

Absolutely love it and the guys who…

Absolutely love it and the guys who fitted it was very friendly and didn’t make a mess at all thank you so much

18 July 2025
Unprompted review
United Carpets & Beds - Grimsby logo

Reply from United Carpets & Beds - Grimsby

Hello Susan, thank you for sharing how our Grimsby store did.

We're so pleased that the team could make your experience with us such a positive one.

We hope to see you again in the future, have a fantastic day.

Rated 5 out of 5 stars

Excellent service thank you

Excellent service thank you for your kindness and cooperation

9 July 2025
Unprompted review
United Carpets & Beds - Grimsby logo

Reply from United Carpets & Beds - Grimsby

Hi Karen, thank you for taking the time to leave our Grimsby store feedback.

we're so pleased that they could provide you with an excellent service.

We hope to assist you again in the future, take care.

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