Unicorn Logistics Reviews 222

TrustScore 5 out of 5

4.9

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See what reviewers are saying

Rated 5 out of 5 stars

Having never worked with the company, I was unsure about using them and pre-paying, however everything was so smooth, great communication and all on time. Would highly recommend and definitely use aga... See more

Rated 5 out of 5 stars

Made the mistake of leaving essential Medicines in a fridge at hotel near Birmingham. Didn’t realise until arriving at Southampton. Phoned Unicorn for help and they arranged for a courrier to collect... See more

Company replied

Rated 5 out of 5 stars

We were MASSIVELY let down by another hire company. They charged us a stupid amount of money and failed to deliver our product at all. Unicorn logistics were phenomenal. All it took was a google searc... See more

Rated 5 out of 5 stars

This is the first time we have used Unicorn Logistics. Although we use a number of logistic companies, Unicorn is the only one that actually did exactly what they said they would do. Everybody at U... See more

Company replied

Company details

  1. Courier Service
  2. Courier and Delivery Service
  3. Delivery Service
  4. Freight Forwarding Service

Information provided by various external sources

Same Day Courier Delivery Specialists. Time & Condition critical deliveries across UK 24/7. Document Delivery | Event Logistics | Film & Production Logistics | Same Day Pallet Delivery | Technology Logistics | Retail Logistics


Contact info

4.9

Excellent

TrustScore 5 out of 5

222 reviews

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Rated 5 out of 5 stars

Wonderful personal service

From the very first phone call, I was reassured that unicorn would be able to help me deliver an urgent consignment from Manchester to London in time to meet a tight deadline. Their calm, friendly personal service and 'can-do' attitude alleviated my stress straightaway. I would 100% use them again, they live up to their name and are magic!

7 June 2023
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Reply from Unicorn Logistics

Hi Peachy Keane,

Thank you for your amazing review! We're thrilled to have been able to assist you with delivering your urgent consignment from Manchester to London. At Unicorn, we understand the importance of meeting tight deadlines, and we're dedicated to providing a calm, friendly, and personal service to our customers.

Best Regards,
Unicorn Logistics

Rated 5 out of 5 stars

Exceptional service

Exceptional service.

Unicorn were able to receive my request, print out the documents that needed to be couriered within 20 minutes, before actually delivering the documents with 4 minutes in hand.

Excellent courier service and excellent customer service also.

8 June 2023
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Reply from Unicorn Logistics

Hi Mr C M Duncan,

Thank you for your fantastic review! We're delighted to hear that you found our service exceptional. At Unicorn, we prioritize efficiency and customer satisfaction. We're thrilled that we could quickly process your request, print the necessary documents, and deliver them with time to spare.

Best Regards,
Unicorn Logistics

Rated 5 out of 5 stars

THE BEST THERE IS !

They really were everything you could wish for in a European courier of goods.
They were professional, reasonably priced, on time at both ends of the delivery and most of all, very careful with a lot of fragile goods ! 100% will use again

5 April 2023
Unprompted review
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Reply from Unicorn Logistics

Hi Gary,

Thank you for your wonderful review! I'm thrilled to hear that your experience with our European courier service exceeded your expectations. We pride ourselves on providing professional and reliable delivery solutions at reasonable prices

Best Regards,
Unicorn Logistics

Rated 5 out of 5 stars

Amazing

Amazing! So helpful communicative and fast!

7 June 2023
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Reply from Unicorn Logistics

Hi Camilla MASON,

Thank you so much for your kind review! I'm thrilled to hear that our assistance was helpful, communicative, and fast.

Best Regards,
Unicorn Logistics

Rated 5 out of 5 stars

Wow, what a service

Wow, this was honestly incredible. Our business needed a test laptop delivered to basically the midlands when we are based in the southwest, and they picked it up 25 mins after I first found the website and had it delivered straight to the recipient within an hour and a half. Honestly incredible, you pay for what you get. Would highly recommend, Nigel the driver was so lovely aswell. All round great service, and I use couriers all the time and would defo give these 5 stars. Thank you!!!

3 April 2023
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Reply from Unicorn Logistics

Hi Kelly,

Thank you very much for taking the time to leave us such a wonderful review! We are thrilled to hear that our same-day courier service exceeded your expectations and that Nigel provided excellent service during the delivery. At Unicorn Logistics, we are dedicated to providing fast and reliable delivery services to our clients, and we are delighted to hear that we were able to deliver your test laptop to its destination within an hour and a half. We appreciate your recommendation and your recognition of our commitment to delivering quality service. We look forward to serving your courier needs again in the future. Thank you for choosing Unicorn Logistics!

Best Regards,
Unicorn Logistics

Rated 5 out of 5 stars

Great!

Friendly, fast & efficient service. We were very impressed and it's really good to know there's a local, professional company who we can rely on for urgent, same-day deliveries like this if we need them again!

10 February 2023
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Reply from Unicorn Logistics

Hi Hannah,

Thank you for sending your feedback! We are glad that we could help. We are pleased to hear that our service has impressed you. We are looking forward to carrying on working with you.

Best regards,
Unicorn Logistics

Rated 5 out of 5 stars

Smooth service

Easy, quick, good comms. No complaints at all! Would 10/10 recommend.

31 January 2023
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Reply from Unicorn Logistics

Hi Ben,

Thank you for taking the time to give us some feedback. We are glad we could help.

Best Regards,
Unicorn Logistics

Rated 5 out of 5 stars

Great Service

Very easy to book and pay. Really good service, no issues (we used same day direct delivery).

6 September 2022
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Reply from Unicorn Logistics

Hi Hannah,

Thank you for taking the time to share your positive experience with Unicorn. It is a pleasure to hear that you were satisfied with our service.

Best regards,
Unicorn Logistics

Rated 5 out of 5 stars

Rescue

Made the mistake of leaving essential Medicines in a fridge at hotel near Birmingham. Didn’t realise until arriving at Southampton. Phoned Unicorn for help and they arranged for a courrier to collect it and bring it to us in just over 4 hours . Dave the driver was excellent, keeping us informed of his journey and when to expect him. Cannot thank them enough for helping two elderly people with a real problem.

2 September 2022
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Reply from Unicorn Logistics

Hi Rosaleen,

Thank you very much for your 5-star review. We are delighted to hear that you were satisfied with our services and look forward to serving you again.

Best regards,
Unicorn Logistics

Rated 5 out of 5 stars

Everything was perfect

Everything was good, customer support is perfect, couriers are great ( they made delivery exactly like i asked) it`s really the best delivery company that i worked with!
Thank you very very much Unicorn Logistic!!!)

18 August 2022
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Reply from Unicorn Logistics

Hi Veronika,

Thank you for taking the time to share your experience. We are glad to hear you were happy with our service and would recommend our company. We look forward to serving you again!

Best regards,
Unicorn Logistics

Rated 5 out of 5 stars

The team were super responsive and…

The team were super responsive and helpful. Even when the location of the delivery was incorrect, and error on our part, they ensured the parcels found the correct location safely and efficiently.
Will definitely use them again.

12 August 2022
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Reply from Unicorn Logistics

Hi Lauren,

Thank you very much for your positive review. We value our clients' feedback and we are glad to hear that you were impressed with the level of service you received.

Best regards,
Unicorn Logistics

Rated 5 out of 5 stars

An absolute gem of a company

An absolute gem of a company. Tried all the main logistic companies first and none would take a package 220cm in length. Having wasted hours completing online quotes as none of the companies seemed to be easily contactable - I found Unicorn Logistics.

All I can say is "thank you". A quick call, a quote within 3 minutes, and even the offer of collecting the packages within an hour.

Dan was very accommodating as the end delivery address had to be changed - and the packages were successfully delivered this morning. The driver was the same guy that collected the packages and was really friendly and helpful.

I will be using you for all future events! Thanks.

25 July 2022
Unprompted review
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Reply from Unicorn Logistics

Many thanks for your kind feedback. We are delighted to hear that you were satisfied with our Same Day Delivery service and would recommend our company. We look forward to serving you again!

Best regards,
Unicorn Logistics

Rated 5 out of 5 stars

On time delivery

Asked for an urgent delivery for next day, booking the delivery couldn't have been easier and the item was delivered on time

12 July 2022
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Reply from Unicorn Logistics

Hi Helen,

Thank you for sharing your feedback with us. Our team is delighted to hear that you were happy with our services and looks forward to serving you again!

Best regards,
Unicorn Logistics

Rated 5 out of 5 stars

Excellent!

Excellent!

Unicorn logistics were able to collect my brother in laws passport from the hotel in Manchester, where he had accidently left it and deliver direct to my doorstep in Somerset that same night.
My brother in law was able to reschedule a connecting flight from Bristol to Ireland and still be there in time to fly from Ireland to Canada.
Unicorn logistics were incredibly helpful, they gave the best quote on delivery time and price by far, in fact the passport was delivered ahead of time.

Very happy with the service provided.

A big thank you to all at Unicorn Logistics.

31 May 2022
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Reply from Unicorn Logistics

Hi Charles,

Many thanks for your valuable feedback. Our team is glad to hear that you were happy with the level of service and communication provided. We look forward to serving you again!

Best regards,
Unicorn Logistics

Rated 5 out of 5 stars

Excellent service .

Excellent service .

Quick and reliable.

28 April 2022
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Reply from Unicorn Logistics

Thank you for taking the time to leave a review. We are pleased that you were happy with the service you received.

Best regards,
Unicorn Logistics

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Very prompt delivery. I was very impressed with how quick the online chat was replied to and how prompt UL were at dispatching a driver for the job. Will definitely use this service again. :-)

26 April 2022
Rated 5 out of 5 stars

Fantastic quick service

Fantastic quick service i message at 7am by 9.15 parcel picked up delivered by 10.30

28 February 2022
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Reply from Unicorn Logistics

Hi Kerry,

Thanks for the 5-star review. It is a pleasure to hear that you were satisfied with our same day delivery services.

Best regards,
Unicorn Logistics

Rated 5 out of 5 stars

Fast and reliable same day courier

Fast and reliable same day courier! Will use them again!

9 February 2022
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Reply from Unicorn Logistics

Hi Rebecca,

Thank you for your review. Our team is delighted to hear that you were happy with our services and looks forward to serving you again!

Have a lovely week.

Best regards,
Unicorn Logistics

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