UK Parking Control Ltd Reviews 853

TrustScore 1 out of 5

1.1

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Review summary

Created with AI, based on recent reviews

Looking at 176 reviews, most reviewers were let down by their experience overall. Many customers expressed dissatisfaction with the payment process, often feeling that charges were unfair or excessive. They frequently encountered issues with the pricing, describing fines as excessive and noting additional, unexpected fees. Reviewers also found the staff unhelpful, particularly when dealing with appeals and customer inquiries. The location of parking signs was often unclear, leading to fines for parking in restricted areas or bays not clearly marked for specific users. Additionally, many people reported that their claims and appeals were denied without proper consideration, even when evidence was provided, and some received strongly worded letters despite having paid or having strong cases.

What people talk about most

Payment

Customers consistently note negative experiences with payment, often feeling pressured into paying fines they... See more

Price

Customers had negative experiences with pricing, frequently reporting high charges, such as £100 or £170... See more

Location

Users describe negative interactions with location, often citing issues with unclear or contradictory signage... See more

Claim

Reviewers highlight negative aspects of claim, with many expressing frustration over denied appeals and the... See more

Staff

Consumers find staff to be negative, with many reviewers describing them as incompetent and lacking human... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Absolute scammers Watchdog will be on this Verified customer on premises, email also sent by business owner to confirm this and they still would not cancel fine Now the business has lost a custom... See more

Rated 1 out of 5 stars

Parked slightly over a parking bay line when using a parent and child space. Infringement was into a hatched area so not affecting any other users and only over by 5cm. Money grabbers looking to... See more

Rated 1 out of 5 stars

This parking company are trying to extract money out of people! My x girlfriend lived in flats near broad street b'ham she spoke to her flat officer of her block she gave him my reg, and he says it wa... See more

Rated 1 out of 5 stars

These people are harassing me over a parking charge I don't owe I have to drive across a carpark to get to my works address I have dash cam footage and tracker information to prove where my car is pa... See more



Contact info

1.1

Bad

TrustScore 1 out of 5

853 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

FINAL DEMAND letters even though an…

FINAL DEMAND letters even though an appeal had been successful is a ridiculous situation.
This money grabbing business gives a poor reflection on the companies it is representing. NEXT PLC, SNAP FITNESS etc.
The final demand letters are written to extort money by scaring their recipients, very poor.

27 March 2025
Unprompted review
Rated 1 out of 5 stars

Exactly what you would expect from this…

Exactly what you would expect from this type of company. Is not signed up to the independent ombudsman scheme and refuses legitimate appeals in the hope you will just pay. No way to contact them directly, obviously.

17 February 2025
Unprompted review
Rated 1 out of 5 stars

Scum of the earth

Been harassed by this company now threatening debt recovery for something I didn’t even do. Anonymous SPINELESS COWARDS with no way to speak to a human being. Ignored all correspondence I’ve sent and cracked on harassing me with demands for payment.

Bear in mind whilst you have 7 days to pay your fine, their complaints team have gracefully given themselves a few months to reply to you.

I have zero respect for this company and how they treat people, they can sincerely rot in hell.

1 February 2025
Unprompted review
Rated 1 out of 5 stars

This company are biblically shocking

This company are biblically shocking, I received a parking fine for parking at B&M in Halifax even though I have a valid ticket, I appealed the fine but haven't heard anything but still received a final notice.
If they send anymore correspondence I will be taking them to the small claims department for causing unnecessary stress. Companies like this need calling out, its nothing but a scam and the fact they haven't got a phone number speaks volumes!

14 March 2025
Unprompted review
Rated 1 out of 5 stars

just got 170 charge for dropping son…

just got 170 charge for dropping son off at hospital as he couldnt walk i went to drop off area i didnt get out of car then i drove round back to car park the picture they sent me my lights are on you can see ive just pulled up its a con id sooner go jail then pay that

9 March 2025
Unprompted review
Rated 1 out of 5 stars

Daylight Robbery

Probably my worst experience of buying a £3.75 cup of coffee from my local GREGGS.
Arrived on site 6 minutes before car park "officially open" at 6am, even though this branch of GREGGS is open at 6am. I have now had two parking charges levied against me and although I have provided documented proof that I was a customer of GREGG, UKPC have taken me to court, despite various attempts including letters (which have been ignored). Contact by phone is impossible, so the court summons has followed. Over £600 in court fine and costs for two cups of GREGGS coffee @ £3.75 a pop. Beware of this company and their activities if you happen to park on their patch. You will never win.

16 December 2024
Unprompted review
Rated 1 out of 5 stars

Parking fine Myrtle Parade

Parking fine Myrtle Parade, Liverpool L77AA
February 2025 10 pm
The area has a small late night Tesco, KFC and other cafes.
It’s a residential and student area on the edge of the main city.
We parked in the dark to get a quick snack .
We couldn’t see any parking signs as it is such a dark place and didn’t expect to see any anyway as it’s a small quick shopping area.
I feel N P C are well aware it’s not obvious at night that you must pay and they exploit the situation, fining car owners very frequently .They should be fair and make signs very obvious in the dark.

22 February 2025
Unprompted review
Rated 1 out of 5 stars

They don’t have a number to call them…

They don’t have a number to call them on and Pratice cowboy ticketing. Gave me a ticket for parking in a space that is slightly obstructed I n one side so I was unable to park completely in the box as was unable yuu take the baby car seat out. The side I park over into was not a space for a car to park so there was absolutely no reason to give a ticket as this did not stop anyone else from parking . Just taking money from innocent people

27 February 2025
Unprompted review
Rated 1 out of 5 stars

Issues a £25 parking fine with a 14 day…

Issues a £25 parking fine with a 14 day grace period before it increases to £50, I was on holiday when the fine was issued and returned after the 14 day deadline, I paid the £50 and complained that their short grace period was unfair, I had a reply informing me that " the matter was settled ".
The public needs to be protected from companied like these , it's legalised fraud .

26 February 2025
Unprompted review
Rated 1 out of 5 stars

At the beginning of February I received a letter from HM Court & Tribunal Service with a notification that my case Not Parked Correctly was referred to the court



At the beginning of February I received a letter from HM Court & Tribunal Service with a notification that my case Not Parked Correctly was referred to the court. I do not understand why you did this despite the detailed explanation of what happened. My actions in the parking lot did not under any circumstances restrict other participants in your parking (which is why parking markings are applied). Although in this case the markings were applied absolutely beyond common sense, and I am sure that it was not according to the rules for parking markings, a place where 2 cars can park, you applied markings for 3. This looks like a trap for subsequent fines. In the outer 2 parking spaces there are 2 columns which reduce the width of the already excessively narrow parking spaces. I can repeat the explanation of my situation: when I arrived at this place in the left parking space, due to its small width, (there was a column) the car practically drove over the line dividing us. Due to the impossibility of opening the passenger door, with my 68 eight-year-old wife with sore legs, I had to drive onto the line behind which there was no parking space (various construction materials have been lying in this place for years), logically thinking that I would not disturb anyone, but on the contrary, I would allow the driver of the car on the left to get behind the wheel without hindrance - if I stood exactly on the spot limited by the lines, the driver of the left car would not even be able to open his driver's door. I found myself in this situation a month later, when I parked in the middle space, and when I returned I saw that I could not get into my car - the distance between my car and the cars that arrived after me on the left and right was 10 cm. I had to wait more than two hours until the driver of the right car returned (I have a photo). I am ready to defend common sense in court, but I think that you also have common sense and will still withdraw your claim (taking into account all the circumstances).

With respect

Volodymyr Potipako

25 May 2024
Unprompted review
Rated 1 out of 5 stars

Total Shambles of a company


This company does not respond to evidence or emails. Continuing to harass and levy debt charges where the car is registered to be legally. I shall be raising to the The Financial Conduct Authority and to the people responsible for placing UKPC in control of this car park. A total shambles of a company.

21 February 2025
Unprompted review
Rated 1 out of 5 stars

Shocking appeals process

Shocking appeals process. Wife has blue badge and whilst old one had expired we were waiting for the new one and she parked in a disabled spot. Appealed the charge, sent a picture of the new blue badge when it arrived and they still want to charge us but reduced it as a gesture of good will. I don't think they know what good will is, too bothered about profits and praying on people

13 February 2025
Unprompted review
Rated 1 out of 5 stars

Is This Even Legal?

I went to take some photos one day. It said a controlled parking area till 5pm. I didn't see a traffic warden, so I moved my car a few spaces away so that I can see it.
UKPC has charged me two tickets in the same area. I emailed them through their website to let them know that it was an oversight in their part and I'd happily pay for the ticket but even though they said 28days, they never responded to my appeal. Next thing, I received a letter from DCBL stating that I owe £170. I sent an email and they said that I have to go through the website (again) but when I went there, now the website states that I can't appeal.
How can a company state on their website that they will respond with 28 days but didn't? Passed on my details to a third party and then have no way to rectify a situation that is their mistake in the first place?

It feels like they didn't respond on purpose. These companies and owners will not exist much longer,you can't treat people like this. I only gave it one star because I can't put ZERO.

14 December 2024
Unprompted review
Rated 1 out of 5 stars

Disgusting daylight robbery

Disgusting daylight robbery. Parked slightly out of bay in Lyme Green retail park, Macclesfield (it was virtually empty) signs with their so called terms and conditions are only displayed on a few posts and images/writing are so small you have to be right up close to be able to see them. Received a massive £100 fine letter through the post having parked slightly out of bay rushing to get clothes for my Mum who is in a nearby care home with advanced alzheimer (not that your company care). How kind they were to allow it be reduced to a huge £60 if paid within 14 days again disgusting. Companies like yourselves should be ashamed of themselves in my eyes, feeding off unsuspecting shoppers and forcing retailers to lose customers and pay higher rents. UKPC you truly are an embarrassment of a company.

19 January 2025
Unprompted review
Rated 1 out of 5 stars

Scum bags the LAW is all wrong people…

Scum bags the LAW is all wrong people sit in offices taking money off the innocent. Online shopping is the way to go then the commercial premises will wonder why their business is going down the pan. A FREE CAR PARK Is NO LONGER FREE

13 January 2025
Unprompted review
Rated 1 out of 5 stars

Cowboys!!!

My wife had her front tyre turned onto the line in a near empty car park and gets a £100 fine (reduced to £60 if paid early).

Cowboys whose purpose is to rob drivers of their hard earned cash.

25 January 2025
Unprompted review
Rated 1 out of 5 stars

Fraudsters

Received a threatening letter today saying this was their second letter to me and now my charge is £170 with no appeal option. How can I appeal or pay the reduced fee considering this is the first time hearing from you !
Parked at an out of town shopping centre to do some Christmas shopping and had brunch etc no clear visible signs staying there is a time restriction. Scam tactics

29 January 2025
Unprompted review

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