The product was easy enough to find and order, with a simple to follow process. There was a delay with the delivery which required chasing but my enquiry was quickly responded to with an apology a... See more
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We are one of the leading on-line suppliers of packaging materials in the UK. Our mission is to consistently offer our customers the widest range of innovative packaging and related products at the lowest cost. Our Midlands-based Distribution Centre stocks over 2500 product lines and we deliver next working day to both commercial and residential addresses. We are proud of our prompt next day delivery service and helpful customer service team. If you place your order before 4pm Monday - Friday, your order will be packed and dispatched same day.
ukpackaging.com, The Print & Packaging People, Fountain Court, Millennium Business Park, Mansfield, Nottinghamshire, NG19 7DW, Mansfield, United Kingdom
Replied to 66% of negative reviews
Typically replies within 1 month
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Reply from UKPackaging.com
Really good service however it would be great to offer NI shipping rate at checkout rather than having to pay after ordering, it slows the ordering process down.
However customer service are always quick to send invoice and process order, and always happy with the product.
If they resolve NI shipping at checkout it would be 5 stara

Reply from UKPackaging.com
Good service. Very fast delivery after being dispatched. I used to order from another company that has now been discontinued. All in all good value, customer service was very helpful with a query about my order. Would buy from again

Reply from UKPackaging.com
Great product range really easy to order online and very responsive customer service plus a very timely delivery.

Reply from UKPackaging.com
The 10 boxes were delivered promptly and they are perfectly strong and sturdy.

Reply from UKPackaging.com
Driver left my package outside my front door for anyone to take

Reply from UKPackaging.com
We buy many double wall boxes as our products are heavy, we tried ukpackaging's 'double wall' boxes and can report they were less strong than the single wall we buy, we complained and sent pictures but were told we had ordered the 'wrong' type. Not sure you can order the wrong type if their description is double wall. Not fit for purpose, we will stay with our other suppliers.

Reply from UKPackaging.com
Excellent product and customer service. Thank you.

Reply from UKPackaging.com

Reply from UKPackaging.com
I wish to reorder my regular single wall cardboxes, still out of stock two months now.

Reply from UKPackaging.com
Excellent product and great service and delivery

Reply from UKPackaging.com
Box was split and courier left blocking passageway in flat entrance

Reply from UKPackaging.com
Order placed and paid for yet delays in production of boxes which has now created major shipping issues.
What I detest about all packaging companies is that as a small business you are having to pay pro forma and then it is in lap of gods as to whether your order will be completed and delivered on schedule. This has now happened on last 3 orders where I have to chase. The Customer Service is great and helpful so this is all down to the inability of production scheduling and for two weeks I have been chasing to get an answer for my order placed on 01 July. I am led to believe this is a major problem with their production. If that's case don't take pre payment and treat your customers with respect and fairness.
UK Packaging are a go to for my cardboard box supplies - always easy to find the size I need and delivered fast!

Reply from UKPackaging.com
Very helpful customer service, great products and service. 5-star.

Reply from UKPackaging.com
Have now used twice and I must say, UKPackaging are our first port of call when looking for boxes.
Good quality boxes, packaged securely and delivered on time.
You'll find their prices hard to beat, definitely recommended.

Reply from UKPackaging.com
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