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UK Office Direct Reviews 

4,254
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 539 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast delivery service and competitive prices offered across a wide range of office products. People also highlight that the website is extremely easy to navigate, making the online ordering process completely straightforward. Some reviewers were not happy with delivery times, noting occasional unexpected delays or issues receiving their packages on schedule. A few consumers additionally mentioned receiving damaged outer packaging or encountering minor problems with order fulfillment and missing items. Despite these occasional setbacks, most buyers remain very satisfied with the overall value and quality of their purchases.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising the remarkably fast and prompt... See more

Product

Consumers find product satisfaction to be high, praising the good quality, sturdy nature, and competitive... See more

Order

Customers had positive experiences with order, highlighting the simple online process and competitive... See more

Price

Users describe satisfaction with price, frequently highlighting competitive and reasonable rates compared to... See more

Service

Reviewers mention positive feedback about service, highlighting quick and efficient experiences. Consumers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service ive had endless problems with fake micro sd cards at amazon and ebay. But i found uk office direct to have competative well priced sd cards at reasonable prices that work flawlessly... See more

Company replied

Rated 5 out of 5 stars

They were great. I mistakenly purchased the wrong item and when I contacted their customer support for assistance, not only did they deal with my request swiftly, but as good will, they also let me... See more

Company replied

Rated 5 out of 5 stars

Great service with next day delivery. Folders were really good quality considering the price. Will definitely use again for our small swimming club if we need anything else.

Company replied

Rated 5 out of 5 stars

I ordered magazine holders. They are just what I have been looking for at a very reasonable price. I am so pleased with them. I feel I must recommend this company despite a slight hiccup in deliver... See more

Company replied


Company details

  1. Office Supply Store
  2. Business to Business Service
  3. Cleaning Products Supplier
  4. Office Furniture Store
  5. Pen Store

About UK Office Direct

Written by the company

The UK's Low-Cost Office Supplier

At UK Office Direct, we believe businesses shouldn't have to pay more for the products they use every day. That's why we've built our business around delivering quality workplace essentials at consistently competitive prices. Whether you're stocking up on office supplies, paper and ink, or ordering furniture, cleaning products, catering essentials and workplace equipment, you'll find over 65,000 products in one place – all backed by great value and reliable service.

More value. Less hassle.

Running a business is challenging enough without spending hours comparing suppliers or chasing the best deal. We make purchasing simple with straightforward pricing, a wide product range and fast, dependable delivery, helping you save both time and money. By continually improving the way we work and investing in efficient processes, we're able to keep costs down and pass those savings directly on to our customers.

Why businesses choose UK Office Direct

• Over 65,000 products across office and workplace categories.

Low Price Guarantee, giving you confidence you're getting outstanding value.

Fast, reliable delivery to keep your business running smoothly.

Business credit accounts for greater flexibility and cash flow.

Simple online ordering with straightforward service from start to finish.

Our promise

We don't believe buying workplace essentials should be complicated. Our focus is simple: quality products, competitive prices and dependable service that helps businesses spend less and get on with what they do best. Every order. Every day.

Written by the company


Contact info

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4.5

Excellent

TrustScore 4.5 out of 5

4K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 90% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.5

All reviews

(4,254)

504 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The envelopes I ordered came very…

The envelopes I ordered came very promptly, and at a great price (much cheaper than the same product on Amazon).

23 June 2026
UK Office Direct logo

Reply from UK Office Direct

Thank you for contacting us.

Your feedback about our prompt service is appreciated, we will ensure this continues into the future!

Kind Regards.
UK Office Direct Customer Service Ambassador

Rated 5 out of 5 stars

Easy to order

Easy to order, quick on time delivery, all hassle free .

23 June 2026
UK Office Direct logo

Reply from UK Office Direct

Thank you for your feedback.

Your feedback is appreciated, we pride ourselves on delivering quickly and seamlessly to our customers. We are aiming to improve on this even further. Please do use us again!

Kind Regards

UK Office Direct Customer Service Ambassador

Rated 5 out of 5 stars

The best price for the presentation…

The best price for the presentation folders I use that I have ever had.
Easy site to use
Delivery perfect

25 June 2026
UK Office Direct logo

Reply from UK Office Direct

Thank you for contacting us.

We are glad to hear that you are happy with the prices of our products.

Please do not hesitate to use us again!

Kind Regards
UK Office Direct Customer Service Ambassador

Rated 5 out of 5 stars

Excellent service and good value for…

Excellent service and good value for money. Also the delivery driver was very courteous.

23 June 2026
UK Office Direct logo

Reply from UK Office Direct

Thank you for getting in touch,

We always appreciate reviews like these as we always strive to provide the best service possible for our customers. We will be constantly improving our systems to make our service even better!

Kind Regards
UK Office Direct Customer Service Ambassador

Rated 5 out of 5 stars

delivered promtly

23 June 2026
UK Office Direct logo

Reply from UK Office Direct

Thank you for contacting us.

Your feedback about our prompt service is appreciated, we will ensure this continues into the future!

Kind Regards.
UK Office Direct Customer Service Ambassador

Rated 5 out of 5 stars

Quick Delivery

Easy to order & quick delivery.

23 June 2026
UK Office Direct logo

Reply from UK Office Direct

Thank you for your feedback.

Your feedback is appreciated, we pride ourselves on delivering quickly and seamlessly to our customers. We are aiming to improve on this even further. Please do use us again!

Kind Regards
UK Office Direct Customer Service Ambassador

Rated 5 out of 5 stars
UK Office Direct logo

Reply from UK Office Direct

Thank you for contacting us.

We are glad to hear that you had a quick and seamless order with us. We are proud to supply a vast range of products and provide a great service to you.


Kind Regards.
UK Office Direct Customer Service Ambassador

Rated 5 out of 5 stars
UK Office Direct logo

Reply from UK Office Direct

Thank you for your feedback.

Your feedback is appreciated, we pride ourselves on delivering quickly and seamlessly to our customers. Please do use us again!

Kind Regards
UK Office Direct Customer Service Ambassador

Rated 5 out of 5 stars

First time ordering. They were amazing and very accommodating!

They were great. I mistakenly purchased the wrong item and when I contacted their customer support for assistance, not only did they deal with my request swiftly, but as good will, they also let me keep the incorrect purchase for free!

Will definitely shop from here again.

18 June 2026
UK Office Direct logo

Reply from UK Office Direct

Thank you for getting in touch,
We always appreciate reviews like these as we always strive to provide the best service possible for our customers. We will be constantly improving our systems to make our service even better.
We are glad to have you as a customer.

Kind Regards.
UK Office Direct Customer Service Ambassador

Rated 5 out of 5 stars

Just Right

Good quality, sturdy metal book ends/supports, ideal for me to personalise. Arrived on time.

17 June 2026
UK Office Direct logo

Reply from UK Office Direct

Thank you for contacting us

We are glad to hear that you had a quick and seamless order with us. We are proud to supply a vast range of products and provide a great service to you!

Kind Regards
UK Office Direct Customer Service Ambassador

Rated 5 out of 5 stars

Delivered on date stated

Delivered on date stated. We missed delivery, emailed and got delivered next day. No fuss. Nice laminator, fast warm up and good through speed.Liked the catch tray on the back - better than sheet dropping onto desk surface.

17 June 2026
UK Office Direct logo

Reply from UK Office Direct

Thank you for your feedback

We are grateful for the kind words about our service; we always strive to provide the best service for our customers and resolve any issues you have!

We are proud to supply a vast range of products and provide a great service to you, please do use us again!

Kind Regards
UK Office Direct Customer Service Ambassador

Rated 4 out of 5 stars

Product good but service and delivery not

The product is good but the order arrived a day late and the carrier delivered it to the wrong address

17 June 2026
UK Office Direct logo

Reply from UK Office Direct

Thank you for getting in touch,

We always appreciate reviews like these as we always strive to provide the best service possible for our customers. We will be constantly improving our systems to make our service even better.
We are glad to have you as a customer.

Kind Regards.
UK Office Direct Customer Service Ambassador

Rated 5 out of 5 stars
UK Office Direct logo

Reply from UK Office Direct

Thank you for contacting us.

We are glad to hear that you had a quick and seamless order with us. We are proud to supply a vast range of products and provide a great service to you.

Kind Regards.
UK Office Direct Customer Service Ambassador

Rated 5 out of 5 stars

Fast delivery

Fast delivery

16 June 2026
UK Office Direct logo

Reply from UK Office Direct

Thank you for your feedback.

Your feedback is appreciated, we pride ourselves on delivering quickly and seamlessly to our customers. We are aiming to improve on this even further. Please do use us again!

Kind Regards

UK Office Direct Customer Service Ambassador

Rated 5 out of 5 stars

Relatively simple on-line procedure

Relatively simple on-line procedure, but brilliant speedy delivery.

17 June 2026
UK Office Direct logo

Reply from UK Office Direct

Thanks for the feedback

We are glad to hear that you thought ordering through us was quick and hassle free! Your positive feedback about our service is appreciated, we will ensure this continues into the future!

Kind Regards
UK Office Direct Customer Service Ambassador

Rated 5 out of 5 stars

good value

Easy ordering process, item good value and delivered next day as advised

16 June 2026
UK Office Direct logo

Reply from UK Office Direct

Thanks for the feedback

We are glad to hear that you thought ordering through us was quick and hassle free! Please do use us again!

Kind Regards
UK Office Direct Customer Service Ambassador

Rated 4 out of 5 stars

Easy to place an order and next day…

Easy to place an order and next day delivery.

16 June 2026
UK Office Direct logo

Reply from UK Office Direct

Thank you for contacting us.

Your feedback about our prompt service is appreciated, we will ensure this continues into the future!

Kind Regards.
UK Office Direct Customer Service Ambassador

Rated 5 out of 5 stars

Very very good

Very very good

16 June 2026
UK Office Direct logo

Reply from UK Office Direct

Thank you for your feedback

We are grateful for the kind words about our service; we always strive to provide the best service for our customers.

Kind Regards.

UK Office Direct Customer Service Ambassador

Rated 5 out of 5 stars

Very satisfied customer

I am an OAP and needed some advice. The lady staff member I spoke to on the phone was very kind and helpful. The USB drives that I needed were a good price. They were dispatched and arrived very quickly.
Thank you for your very good service.

11 June 2026
UK Office Direct logo

Reply from UK Office Direct

Thank you for getting in touch,

We always appreciate reviews like these as we always strive to provide the best service possible for our customers. We will be constantly improving our systems to make our service even better.
We are glad to have you as a customer.

Kind Regards.
UK Office Direct Customer Service Ambassador

Rated 5 out of 5 stars

Good price, Arrived Next Day

Good price. All arrived next day.
Perfect
Thanks

9 June 2026
UK Office Direct logo

Reply from UK Office Direct

Thank you for contacting us.

Your feedback about our prompt service is appreciated, we will ensure this continues into the future!

Kind Regards.
UK Office Direct Customer Service Ambassador

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