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UK Electrical Supplies Reviews 5,519

•
TrustScore 4.5 out of 5

4.7

Electrical Supply Store
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Review summary

Created with AI, based on recent reviews

Evaluating 184 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, often highlighting the competitive pricing and wide selection available. Many appreciate the efficient delivery service, noting that items arrive promptly and are well-packaged. The customer service is frequently commended for being helpful and responsive, with many people finding the ordering process easy and straightforward. However, some people were dissatisfied with the delivery service, mentioning issues like damaged packaging, delayed deliveries, or incorrect items being sent. A few other people also felt that the product received was not what they ordered, or that the return process was problematic.

What people talk about most

Product

Consumers find products to be of good quality and value. Many reviewers praise the extensive range of items,... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting quick and prompt delivery... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the excellent and quick... See more

Order

Reviewers highlight positive aspects of order. Many customers express satisfaction with the ease of ordering,... See more

Price

Customers had positive experiences with price, often highlighting excellent products at great prices and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Loads of choice online and excellent prices. Really happy with my new sockets and switches, had initially purchased some from another brand but UK Electrical Supplies stocked identical ones for about... See more

Rated 5 out of 5 stars

Ordered items , informed that they were made to order and also informed that it could poss be up too 2 months to receive item. Then a follow up email informing items were despatched with track number... See more

Rated 5 out of 5 stars

My first order with this company. My initial parcel came quickly but the switch i ordered had two different colours inside. Should have been black nickel but included antique brass. I could not fault... See more

Rated 5 out of 5 stars

Ordered new light switches, as mine were discontinued. Quentin was very helpful in sorting a replacement, and when they arrived still a problem with new ones but they sorted it out quickly. Great ser... See more

Company details

  1. Electrical Supply Store
  2. Electrical Equipment Supplier
  3. Electrical Wholesaler
  4. Electronics Store
  5. Lighting Store
  6. Lighting Wholesaler

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

6K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 88% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

I didn't know the finish on my light…

I didn't know the finish on my light switch face plate. But then I discovered the switch component can be bought separately. Problem solved. Delivery was quick, and I now have a fully working switch which matches others in my kitchen.

2 March 2026
Rated 5 out of 5 stars

Fantastic item

Fantastic item, the service was quick, the item was properly packaged. Very impressed, I am going to be ordering more in the next few weeks. Thank you

27 February 2026
Rated 5 out of 5 stars

Obsolete Dimmer

Dimmer switch failed and local suppliers could only sell me a complete new switch requiring new back box and decoration, thankfully theta had dimmer only and quickly repaired.

19 February 2026
Rated 5 out of 5 stars

Trusted company with super service …

I have used UK Electrical Supplies a few times now. I have not been disappointed at all. Great prices and service - going the extra mile to have items manufactured to match ones I already owned and wanted to match that were obsolete - thank goodness! That made me very happy. Packaging and delivery was extremely swift too! Thank you.

13 February 2026

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