uk.govype.com Reviews 

Bought two of these one for me & 1 for my husband. Only just got round to using them. 1st one had no charging point on the vype!!!

2nd 1 - will not charge

Complete waste of money. Do not recommend this company

appalling service and their CS don't help!!! They messed up my March order by keep saying out of stock when it was available on their website and in Aprils subscription, they say it may take up to 5 days even though one of their agents previously said it would be dispatched today!!! WHAT IS GOING ON!!!

I bought the subscription to get delivery of my cartridges once a month for a full month supply. Well low and behold the the delivery took ages and I was out of cartridges for days. You'd expect that they would ship these out pre-emptively so that they arrive at the time you would expect but no every delivery is late.

3 out of the 4 Epod devices I purchased were faultly. Would not charge or hold charge. The green charge light would come on for around 10 minutes & then cut out. Tried different charging cable, different plug, computer USB but to no avail. The pods are very expensive compared to similar devices also.

I purchased an epod as a spare an went to purchase a refill from the same shop and they have refills for the other expensive but don’t do it for epod
Very disapointed

Ok I was smoking cigarette for over 13 years. I tried many of vapes and some alternatives but nothing worked until my friend recommended me to try vype. I stopped smoke cigarettes straight away and was finally happy that I found something what actually worked. Then I subscribe them and after month they did increase their prices each pods that I was ignoring because I just was happy to finally quit. I paid £53 for silver subscription and then I received email with lovely prices for gold subscription with more pods. It cost me £63 and it was for me maximum what I want pay for my smoking because it already cost more when I smoked cigarettes. But then I received email with last order and it said again different price than before. This time £76 per month. I am probably just unlucky and always when I subscribe them after one month they increase prices or it just thing how to caught some people and then increase money or I don't know. But right now is too expensive and I probably go back to cigarettes. Also when I spoke with they customer service with Sheena this person was totally disrespectful and literally didn't care what I tried to tell her and in the end she just said OK good bye with this emoticon 😅 and turned off chat. I probably do not recommend this company they are just painful with terrible customer service and constantly increasing prices.

Ordered products from govpype on Monday, products were delivered by Wednesday even though I opted for the standard delivery which says it can take up to 2-3 days
Secondly my order was packaged very nicely in a very small box which could fit in my letter box, makes a change from all the large boxes some companies use with a small item in it.

Went to the shop to buy a packet of cigarettes and saw the epen 3, I thought do you know what, for less than a packet of cigarettes I can try it then if it doesn’t work it’s only a packet of cigarettes I’ve missed out on.
Well I’m blown away!!!!
I haven’t put it down!!
I tried ‘vaping’ years ago and didn’t get on with it, always tasted burnt very quickly ect ect.
This is different, I love how it’s got it’s own pods that you just buy and pop in and done no messing with refills, leaking, coils ect.
They are £5.99 for two pods which for me tends to last me two days (one pod a day) I tried 12mg and loved it but I thought maybe I could try the 6mg. Well I found myself puffing more so wasn’t getting that hit I needed in regards to smoking so I’ve gone back to 12mg.
yes I’ve had the odd craving but tbh a few puffs on my epen and I’m done.
I recommended this to my friend and she’s also got one and has found it enjoyable too (she prefers the 6mg as she didn’t smoke as much).
So I went on the website and ordered more pods and they came very fast, you can spend 99p (the price of the epen 3) and still get free delivery which I thought was brilliant.
The flavours are amazing.
If you go on their website you can get subscriptions so the pods can cost as little as £3.49 for a pack (2 pods in each pack). Honestly I can’t recommend this product enough.

Pros
-cheap (cheaper than smoking)
-easy installation.
-no leaking
-fast charging
-long lasting charge (one charge lasts me all day and I use it a lot in one day)
-great flavours
-nice looking

Cons
-wish the company had some sort of ‘send your pods back’ service as it’s such a waste, and not eco friendly
-honestly can’t think of anything else 🤷🏻‍♀️

Poor service - ordered cartridges for epen 3 on 27th Jan (with next day delivery), money taken on 28th, nothing arrived by 4th Feb, so I emailed customer service - got the standard email saying they would respond within 24 hours - eventually responded 3 days later..

Response was 'a query has been raised, if not resolved in 48 hours a replacement order will be dispatched' - I won't hold my breath, if 24 hours in Vype world is actually 72 hours then I should expect a replacement order in about 3 years...

Avoid buying direct from Vype, stick to buying at the shop... even better - use a different company.

I’ve been smoking vype for almost a year now, and I am disappointed with the amount of fake products that are being sold, scamming customers. Tesco were selling these flavourless (not even any nicotine) in these pods - tropical mango is a strong nice flavour. Yet a lot of these stores have been selling watered down pods, I’ve taken pictures and videos. This is a complete scam. Don’t buy from them directly either! They provide the same thing!! How can you sell fake products to customers!!! This is a complete scam and hope they get caught soon. SOMEONE NEEDS TO TAKE VYPE TO COURT FOR SCAMMING PEOPLE.

Very poor and abrupt customer service advisors, if you email them don’t respond. Sounds like the call centre is in USA not UK.
I had an issue and wanted to get resolved but couldn’t get any joy from tram.

I just got a go vype epod I stopped smoking using heet sticks and a vape which allways tasted like burning have painful hands and is hard filling changing coils total nightmare heets are expensive worked and easy but costly not found anything as good yet but i absolutely love this go vype epod it's so simple to use and easy with my painful hands the magnetic connection is outstanding slim easy to hold it ticks everything tastes good i prefer a sweet taste not bitter woyld be my only critisism but no horrible burning taste with the other capes can get don't need any effort to get vape out so easy I love love love it!! I just hoping it's not costly to use one cartridge with it and device for 10.00 so not expensive to try and I'm super impressed and I hard to impress genius invention to whoever invented it he or she is a genius

I had a faulty product. It got replaced. (Replacement delayed due to no stock) replacement broke in a few days. Not a single word from customer service for about 2 months. Most excruciatingly painful customer journey. I just want my money back, and to never have to deal with this company again.

In trying to quit smoking, I looked for ages for reputable and most importantly, a SIMPLE vape product. I was never interested in learning about changing coils and all that nonsense and govype does a really good job of eliminating that headache.

I have been using their vapes for about 2 years now. Their service and product has never been anything but great for me. Always deliver on time or before expected. I live in London so have the privilege of free delivery which keeps me coming back.

Pros
- such an easy technology to use
- transparency and open explanation of their ingredients use
- great tasting flavours (my personal favourites are infused vanilla and golden tobacco)
-great smoke clouds
-great battery life on their devices

Cons
-just wish there was a send back scheme for the empty cartridges for eco friendliness
- maybe more flavours
- sometimes leaks (epen 3)

I am so glad to have discovered govype and am excited to see how this company develops further. Would love a future where I could pop into my off license and buy their carts over the counter.

I decided to write a review as I’ve been impressed by GoVype.com’s service for a while and thought it was about time I said so! Bewildered by the bad reviews here, as this hasn’t been my experience as a long-term customer. Perhaps it’s because we’re usually more inclined to review if there’s a problem? One idea would be to send all customers an automatic review-request email, shortly after the expected delivery date. This would have the benefit of producing a better mix of feedback, as folk are always happy when they’ve just received their order ;)
Anyway, I’ve been ordering from here every few months for 1-1.5 years, and always pleased with the products and service. They’ve way more choice of flavours than the supermarket, plus spare filters.
Website is easy to navigate and free, tracked 2-5 days delivery! In this day and age, free delivery is unusual and much appreciated! (You can also pay for next day if you wish.) I tend to order the 2-5 day delivery in advance of running out, and orders are always dispatched within 1 working day.
There’s only been one delay with delivery, but was well dealt with. In October 2020, order hadn’t arrived after 5-6 working days and tracking not updated since dispatch, so I emailed customer service. No reply after 1-2 working/3-4 calendar days, so was slightly concerned as I was running out, eeep! I appreciate though that A/W 2020 has been very busy in retail, due to the combo of Covid and Christmas. After a follow up, customer service replied straight away and reshipped my order for free, with an upgrade to Next Day shipping AND some free eliquids! I was hugely impressed with this, as I realise that the fault lay with Yodel/Covid-19 postal delays, but Vype made good and more than made up for the shortfall.
My most recent order on 22nd Dec automatically had FREE Next Day delivery and actually did arrive on 23rd! Phenomenal service, given how crazy the post has been recently!
Thanks GoVype.com - keep up the great work and all the best for 2021!
Keri

I was very surprised a managed to pick up an ePen for 99p. After using it for a week I am only shocked it wasn't completely free. The nicotine salts are awful. Firstly, they dry your throat out and cause soreness and reddening on your tonsils. This is what you get when you use cheap and poor quality salts. The flavours themselves are decent.
Secondly, my device stopped holding a charge for more than 1 few hours with minimal use. At present it has to be connected to the wall to work at all.
CUSTOMER SERVICES WERE NICE however. They were communicative and polite. if I had spent more than 1 pound on the device I would demand a refund.

Product is generally good and you can get refills in most supermarkets.
The online shopping experience is dreadful. Website is slow and doesn’t always work but worst of all is the delivery. They use Yodel which are the biggest waste of a delivery company on the planet.
Will not be using the online shop again is other online retailers provide Vype parts and you get them delivered on time.

You can't rely on Vype to quit smoking if they take one week to deliver their stuff.
Other providers take 2 days max, and many are able to have next business day delivery for free.
Vype is just trying to make money, not to help people quit smoking.
Shameful.

Amazing flavours (very berry is just delicious) looks so smart too! It helped us to stop smoking cigarettes for almost a month now. No cravings for cigarettes. They have great customer service too! Really recommend 100%!!!!!

Vape is nice but regularly leaks into mouth which is annoying and disgusting