AOMEI Backupper Reviews 2,146

The support team, represented by Owen Tan, was knowledgeable, responsive, and friendly. I don't often come across support this good.

The software did not work out for me. I was unable to capture any working files. I do see the potential for using this software & will certainly try it again should have have another unfortunate event.
I received a prompt refund when I requested it. No questions asked.
Although the software did not really help me, I would definitely use it in the future & recommend it to others.

I have purchased Aomei backupper Prof two days ago and the registration was failed.
And I emailed to Aomei support team and was served and assisted by Owen Tan.
I experience the support process was helpful and patientful. And finally the registration is successful.
Really appreciate and thank you to Owen Tan.

Very quick response time! My issue was resolved in a flash, and I'm very happy with Megan Z's service. Two thumbs up!!

For whatever reason after the new install I couldn’t run it. I reported what I saw and the next day I had the solution. Thank you

A five star ONLY because Lanry Lucky stepped in and reset all codes.
The company seems to be a bit hard to deal with.
The product itself is tops!

GREAT SERVICE FROM - MEGAN Z

Swift action, completely effective and complete result.
Very well done Lanry Lucky and much appreciated.

Prompt excellent support service! Set apart from other. Keep up the elite support to your customers.

Thank you,
R. Williams

Quick response and resolved issue at first touch. Well done and much appreciated.

I had a problem w/my license trying to recover my computer from a b/u. When trying to dl it said my license was exceeded. I emailed support and they promptly renewed my license so I could recover my computer from the AOMEI Backupper. Then they followed up twice to make sure all is well. I don't believe any other company would have responded and helped like this. This kind of customer service is worth every penney and I highly recommend AOMEI.

She was able to resolve my problem by zeroing in on the cause and the solution. She should get a bonus for her effort.

Fast and accurate solution for my problem.

Fast reply for my support request, friendly communication, quick solution and therefore good service. Thank you, Lanry Lucky!

I am using AOMEI Onekey Recovery since 22/2/2021
without difficult.
Yesterday I could not reinstall it and AOMEI Support Team, Lanry Lucky, assisted me efficiently and without delay.

I received a email response very fast. And my problem was resolved very quickly. Thank you to Megan Z

575
Solution Found - Backupper Technician Plus.
OK for 24 hours, but support got to work right away and found a solution right away... in any case, Image Deploy needs more work; the ability to perform a truly large deployment is very limited with this version, even if I use the Technician Plus version. PXE should be modernized with the ability to boot an image with scripts and keep PXE powered on without preventing PCs that are online or booting in PXE from immediately receiving the Image Deploy image.

The support agent who assisted me was able to handle my issue with ease and speed.

Reply customer's problem very fast.
Resolve customer's issue very fast.