txtNation Reviews 

322
TrustScore 1 out of 5

1.2

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Rated 1 out of 5 stars

This company is stealing my money. I have never ordered anything by phone. I sent an email to them. Should they not answer, my operator will take action, and let's see what will be the outcome.

Company replied

Rated 1 out of 5 stars

Swindled my pensioner mother in law out of €50 and phone company closed her account and now her phone has been cut off. She never signed up for this in the first place and got scammed by txt nation... See more

Company replied

Rated 1 out of 5 stars

I gave a one-star only so that I could leave a review about this scam! Steer well clear of txtNation. I'm one of the lucky ones...and copped on to this scam, and the my service provider Vodafone allow... See more

Company replied

Rated 1 out of 5 stars

This is a scam - they have stolen €67.50 from my mobile account for an entirely unsolicited text service. They claim that they have a legal "right" to charge you if you happen to hit off their adverti... See more

Company replied

Company details

  1. Telecommunications Service Provider

Information provided by various external sources

txtNation is an award-winning provider of mobile billing and SMS messaging services of which includes mobile campaign and management solutions.


Contact info

1.2

Bad

TrustScore 1 out of 5

322 reviews

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1.2

All reviews

(322)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

Understand the market, superb support service

What stands out for me is that txtNation really try and understand the markets they are in, which helps us to improve our offering in those markets. Their support team is always quick to respond and are able to resolve issues quickly and effectively.

10 August 2013
Unprompted review
Rated 5 out of 5 stars

Great customer service, outstanding company

I have been impressed since choosing to do business with txtNation. Customer service has been stellar. Despite the time difference in the US, I have always received replies via Skype or e-mail in a timely manner even during weekends or off hours.

Would recommend them to anyone.

7 August 2013
Unprompted review
Rated 5 out of 5 stars

#1 in Customer Service

We were fed up with using some of the aggregators out there and so we entered into a working relationship with txtNation. It was the best decision I made to use txtNation.

They are very helpful when dealing with issues or setting up new connections.

They will continue to get my business going forward and I will not have any problem referring them to anyone.

5 July 2013
Unprompted review
Rated 5 out of 5 stars

overall excellent

We have been with TxtNation since 2009 and very happy. They deliver consistently a high quality of service and support and you can still have a very personalised relationship with their account manager and tech specialist. Thumbs up guys!

9 May 2013
Unprompted review
Rated 5 out of 5 stars

Superb comprehensive SMS provider in the World

We at Zoukmobile been working with Txtnation for the past 4 years now and we have nothing but praises for their conduct and service reliability although there were issues here and there we know these were not in their control and they always push on to provide us the best in terms of service!

They truly meant when they said they are the Global SMS text messaging solutions for business!

8 May 2013
Unprompted review
Rated 5 out of 5 stars

Reliable and effective

Txt nation offer a good product range, with easy integration and fast effective tech support. I find the staff courteous and helpful, and have always responded quickly to any issues raised with them. They are very pro-active at trouble shooting as well and have raised issues with us before we noticed them. The integration process is very supportive and there large wiki of documents regarding technical setup and regulations in all countries has helped immensely. That is why they are our global SMS partner of choice.

2 May 2013
Unprompted review
Rated 5 out of 5 stars

Great Company - Very proefessional

We could not have set up our mobile service without the dedicated help of the txtnation team.
from tech, to support everything was great and helped a mobile noob like me set up a full fledged working service.

Highly recommended

2 May 2013
Unprompted review
Rated 5 out of 5 stars

Spot on insightful market knowledge and well positioned products

The people at txt nation are responsive, well connected in the markets they serve and always offer current up to date positions on the opportunities available and the products that support those opportunities. Their customer webinars are useful and focused and on a relationship basis they work diligently to achieve strong recurring business by creating a win scenario for all stakeholders.

1 May 2013
Unprompted review
Rated 5 out of 5 stars

No empty promises and delivers.

Lets face it, its all about making money. In the past I have used a couple of mobile billing solutions and the problems I had was late payments no communication or support. Txtnation delivers on all of the above and I have been using them for the last 4 years now. Great products, good support and payments on time!

30 April 2013
Unprompted review
Rated 5 out of 5 stars

Still the best

Excellent customer care. Everyone at txtNation treat you as if you are their one and only customer. Great service.

David Ezechukwu
The Urban Green Network

19 April 2013
Unprompted review
Rated 4 out of 5 stars

UK LEADING MOBILE BILLING

Been a customer of txtNation for over 4 yrs now, as the leader in mobile billing their service is very good. Still using them for mobile billing over 4 years now.

15 March 2013
Unprompted review

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