The Outdoor Lights weren't the same as the photograph but still pretty! The indoor Dandelions aren't just switch on and off, you have to keep pressing the switch to get to the 'on' which is somewhat i... See more
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Company details
- #16 of 16 best companies in Decoration and Interior Design Store
Written by the company
Add a little magic to your world- TwinklingTree brings you whimsical lights that turn your home and garden into a fairytale wonderland, one sparkle at a time! ✨ Need a hand? Our team of sparkle specialists is just an email away at Support@TwinklingTree.com
Contact info
25 Captain Cook Drive, 2229, Caringbah, Australia
- Support@TwinklingTree.com
- www.twinklingtree.com
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Replied to 84% of negative reviews
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Disappointed
Had mine delivered yesterday, was disappointed with size, and quality. There was a hole in the top where star should be, but was missing and wasn’t in box. After waiting for over a month for delivery sadly came to sad end.
Saw it on my colleagues desk
My colleague had one of these on her desk and I kept staring at it every time I walked past. Finally caved and bought one for my home office. So glad I did, makes working from home a bit more pleasant.
Great customer service from the team
Great customer service from the team. I had a question about my order and they got back to me really quickly. The product itself is lovely too. Will definitely shop here again. Thanks guys!
Disappointed customer
I ordered three items from the company. The first item didn’t truly look like the picture on the website. It is a table vine, where I can’t manipulate the leaves to plump up the vine. The second items where two sunflower lights- they don’t hold a charge and one is totally defective. Company responded once and asked for me to send videos, which I did. Emailed them again and “crickets”. No response, no resolution. Won’t order again!!!
I have now bought 8 of these twinkling…
I have now bought 8 of these twinkling trees !! I love them - they make wonderful presents ... unfortunately the delay in postage lets the company down but its worth it in the end - order early if you want anything for gifts !
Quality is much better than I expected…
Quality is much better than I expected for the price. I've had lights from other places before that broke within weeks but this one feels properly made.
I have so many things from Twinkling…
I have so many things from Twinkling Tree. I have loved everything I have purchased. Everything works! Everything is as described. Beautiful!
If I could give zero stars
If I could give zero stars, I would.
Ordered 2 x of the outdoor cat handling light, which the website says is ‘durable’ and ‘capable of handling the elements’. £69.99 each.. which were allegedly £139.99 each before discount. Came in two parts, the tail was separate. The cats tail didn’t fit into the body and falls out. The product weighs hardly anything (clearly cheaply 3D printed) and fall over with a small gust of wind.
Reached out for a full refund, which is supposed to be a 30-day money back guarantee for “ANY REASON” according to the website. Instead, their customer service told us to use adhesive and put bits of paper in to join the tail into the body!!! Utter madness!!! I am in total shock - AVOID THIS COMPANY!!
Don't be fooled
Advertising is misleading because of the AI/CG used to falsely represent the products. I received my garland purchase after a long delay and it was not as advertised.
Not like the picture
These items took a month to arrive and looked nothing like the picture. Very disappointed and it puts me off buying anything else online. I have asked to return them for a refund.
Got this for the living room but my…
Got this for the living room but my kids kept asking for it in their bedroom at bedtime so it lives in there now. They settle down much quicker with the soft light on. Working out well for everyone.
I had a fruit bowl sitting on my…
I had a fruit bowl sitting on my kitchen counter that nobody ever used so I replaced it with this and the whole kitchen looks so much nicer in the evenings now
The product is ok although a tad…
The product is ok although a tad disappointed with the quality and you certainly don’t see the battery pack in the pictures. One of the tulips is missing. Delivery was ok. Certainly don’t think they’re worth the full price but I got for half price. Certainly like the glow from the lights.
Looks more expensive than it is
My friend came over and assumed I'd spent a lot more on this than I actually did. The finish and materials honestly don't look budget at all. Brilliant value for what you pay.
I ordered the lighted Wheat
I ordered the lighted Wheat! My first complaint to the company about not getting a vase with my order which it said nowhere in the ordering process that the base was not included! They returned a nice letter saying they were sorry! I further examine my order to find out that the wire from the base of the Wheat to the control unit was only about 8 inches long! How on earth could you put that wheat in a vase and have the control unit outside of the face to turn it on and off! Second of all in order to turn the remote to the lighted feature you wanted you had to push at eight times and go through all the light processes to get there! How stupid! This whole order has been a fiasco and I would never order from them again! Don’t waste your money. These things were too expensive and I stupidly bought two of them!
Ripped off
I ordered a sunflower light order ID SLWTP on April 25th today is May 19th after several attempts to track my item I have nothing to show it’s whereabouts but emails from Kim assuring me it’s on its way, however I’ve paid for something I think I’ll never see!!! What a scam you have pulled off. Thanks for nothing
Had a special occasion
Had a special occasion, and ordered this flower...it was opposite., what was on the picture. Cheap material. Very disappointed
Lovely addition to my living room
Lovely addition to my living room. I put it on the side table next to the sofa and turn it on every evening when I get home from work. The warm glow makes everything feel a bit calmer after a long day.
Solar Lilies
Bought a number of products and have never been disappointed. Recently purchased the solar powered lilies. They work great and stay lit all night.
Late Mother's Day delivery
I did not receive the Twinkling Tree flower lights in time for Mother's Day (5/10), which was disappointing, since I was assured that the products would be shipped in plenty of time to arrive. I ordered the lights on 4/27 but they were not shipped until 5/5. I received them on 5/11. Lights are pretty but the pink and white Hydrangeas are hard to distinguish from each other.
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