Exactly what I wanted, no compromise made. Great price even including the delivery charge, delivered in good time. All from Tweeks was great only let down by no tracking/delivery information at all fr... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The whole process was as good as it could be. Clear and easy to use ordering system. Good range of products at competitive prices. Information about the status of the order was first rate. The order w... See more
Company replied
Great price and well set up and quick delivery no problems so far I was a bit hesitant to purchase online but the process was easy no complaints , Could have been enhanced by maybe a basic tool adde... See more
Company replied
Excellent customer service. Ordered my son’s bike on Saturday arrived first thing Tuesday morning. Packaged well. Bike is perfect thank you .
Company replied
Company details
Information provided by various external sources
Tweeks Cycles, strives to give you the customer an unrivaled choice of both MTB and Road components, bikes, clothing and accessories from the world’s very best cycling brands to buy online. Whether you’re a beginner or an expert our aim is to supply you with the equipment you need to achieve your goals.
Tweeks Cycles
Written by the company
- Free UK Delivery
- Everything we sell can be shipped directly to you for FREE where ever you are in the UK when your spend is over £29.99
- 0% Finance
- We offer 0% Finance on an extensive range of products online including almost all of our bicycles and a huge range of our clothing, components and accessories
- Next Day Delivery Service
- Order anything in stock before 4.30pm and we will ship it on our next day delivery service that very day (for Bikes this is subject to build and Pre Delivery Inspection)
Contact info
4.8
Excellent
26K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Tweeks Cycles
We're so happy our communication and speedy delivery met your expectations! We appreciate you taking the time to leave feedback.
Tweeks Cycles
#TeamTC
Not arrived yet
8 April 2026
Reply from Tweeks Cycles
Thank you for your feedback. It's disappointing to receive a 1* Review so we have taken a look at this situation. We were closed over Easter so your order placed after 10pm on Thursday 2nd April, only left us on Tuesday 7th April after our Warehouse we re-opened after the Easter break. I believe this reached you a few days later as a Return was then requested and authorised. We see this has been processed an your refund was also issued.
We hope this helps to understand the delay attached to your delivery.
#TeamTC
gotta love Tweeks cycles
gotta love Tweeks cycles, good deals and a reliable courier used. Welsh company also. Cheers guys.
7 April 2026
Reply from Tweeks Cycles
We're happy to hear that you appreciate our good deals and reliable delivery service! Thanks for your positive feedback.
Tweeks Cycles
#TeamTC
The tire I wanted was in stock in the…
The tire I wanted was in stock in the correct size and at a reasonable price. It was shipped and delivered quickly.
7 April 2026
Reply from Tweeks Cycles
We're happy to hear that the tyre you needed was available, priced well, and delivered promptly. We appreciate you taking the time to share your positive experience!
Tweeks Cycles
#TeamTC
Astounding customer service
Astounding customer service, second to none! Super helpful and efficient. Just don’t ask the staff about their downtime costumes…
7 April 2026
Unprompted review
Reply from Tweeks Cycles
We're happy to hear that our team was super helpful and efficient! We appreciate your positive feedback regarding our customer service. We'll keep the downtime costumes a secret.😅
Tweeks Cycles
#TeamTC
Nice to have my item was not tried to…
Nice to have my item was not tried to be delivered
6 April 2026
Reply from Tweeks Cycles
Thank you for this review - although it feels a little disappointing to receive a 2 Star review for delays over the Easter period.
Your order was placed on Weds 1st April and the goods left us on Thursday 2nd. Delivery was made after the Easter break on Tuesday 7th April.
We hope our automated update emails and information kept you informed along the way. These can sometimes land in Spam/junk folders.
We hope the goods met your expectations
Thanks
Tweeks Cycles
Good service as usual
4 April 2026
Reply from Tweeks Cycles
Thank you for the 5* review!
We're glad we were able to consistently provide good service for you!
Hope to see you back again soon!
Tweeks Cycles
#TeamTC
Reply from Tweeks Cycles
We're happy the ordering was easy, the price fair, and the delivery quick! We appreciate your positive feedback. 😊
Tweeks Cycles
#TeamTC
Reply from Tweeks Cycles
We're happy to hear that you found our price reasonable and that we delivered within the stated time. Thank you for your positive feedback!
Tweeks Cycles
#TeamTC
Reply from Tweeks Cycles
We're happy to hear that you had a great experience with us and everything arrived on time!
Thanks for your positive feedback!
Tweeks Cycles
#TeamTC
Reply from Tweeks Cycles
We're happy to hear that you had a great experience with our quick delivery service. Thanks for your positive feedback!
Tweeks Cycles
#TeamTC
Reply from Tweeks Cycles
We're happy to hear that you received your SRAM brakes quickly and at a great price. Thank you for sharing your positive experience with us!
Tweeks Cycles
#TeamTC
Reply from Tweeks Cycles
We appreciate you taking the time to leave us a 5* review! We're so happy you were pleased with the service and price!
Tweeks Cycles
#TeamTC
Reply from Tweeks Cycles
We're happy to hear that you received the wheel quickly! We appreciate your positive feedback and are glad we met your needs.
Tweeks Cycles
#TeamTC
Quick accurate delivery
5 April 2026
Reply from Tweeks Cycles
We appreciate you taking the time to leave us a 5* review!
It's great to hear you had a rapid delivery!
Tweeks Cycles
#TeamTC
Good price for tyre and standard…
Good price for tyre and standard delivery was very prompt. Very efficient service.
5 April 2026
Reply from Tweeks Cycles
We're happy you received the tyre quickly and at a good price. It's great to hear that you found our service very efficient. Thank you for your positive feedback!
Tweeks Cycles
#TeamTC
Good service over many years
Have dealt with this company for many years now, mainly for cycling accessories, and the staff have always been friendly and helpful. Prices are typically good with a wide range of items. I shall continue to deal with them.
4 April 2026
Reply from Tweeks Cycles
We appreciate you being a customer for long time and are glad to hear that you've consistently found our staff friendly and helpful. It's great to know that you're happy with our prices and wide selection. We value your continued business.
Tweeks Cycles
#TeamTC
Reply from Tweeks Cycles
We're happy our prices and fast delivery met your expectations. Thank you for your positive feedback, we appreciate it.
Tweeks Cycles
#TeamTC
Reply from Tweeks Cycles
We're happy to hear that you received the best price and prompt service. Thank you for your positive feedback, we appreciate it!
Tweeks Cycles
#TeamTC
Item received very quickly
Item received very quickly, straight forward on line transaction
4 April 2026
Reply from Tweeks Cycles
We're happy to hear that you received your item quickly and found the online transaction straightforward. Thank you for your positive feedback!
Tweeks Cycles
#TeamTC
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.