I'm extremely pleased with my TV bed. The quality is brilliant – it's sturdy, stylish, and feels very well made. The TV mechanism works perfectly and adds a real touch of luxury to the bedroom. The... See more
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Buy from the UK’s Original TV Bed Company – with 0% Finance Available Discover the largest selection of luxury TV beds in the UK at unbeatable prices. Enjoy free delivery, with professional installation and next-day options available. Upgrade your sleep and entertainment experience with our exclusive TruSound™ audio technology, premium mattresses from Nest & Sealy, and bundle options featuring the latest 4K TVs. As the UK’s biggest stockist of TV beds, we guarantee comfort, quality and exceptional value — so you can relax and enjoy the perfect night’s sleep.
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18 Winchester Rd, WA11 9XQ, Haydock, United Kingdom
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Purchased the Essence bed with the electric ottoman. The quality of the bed is really good and there's lots of space for storage. The ottoman being electric is ideal as its just so easy.
Needed to contact support for advice and they replied very quickly. Really supportive and everything was sorted quickly.
The LED lights are also really great as they have several levels of brightness.

Reply from TV Bed
Fantastic bed & service! Very pleased with the bed I received. Looks stylish & is very functional.

Reply from TV Bed
I have been so impressed with this company. I was on the search for something very specific and used the WhatsApp chat several times to ask questions - they were really helpful on there and quick to respond. Once placing the order I requested to hold off on delivery by a month and again they were incredibly accommodating!
The delivery drivers they used (DRS Delivery) were also very good, updated us regularly and were very helpful when they delivered. They offered to carry to a room of choice but unfortunately we still weren’t finished decorating so they put it safely into our garage for us.
The bed itself is lovely quality, the instructions were really clear and building the bed was very straightforward. The only small issue we had was finding a TV to match the specifications- they specify the TV needs to be a 200x200 vesa fixing and no thicker than 7.5cm - one is easy to find but both not so much. Well it turns out you can actually use vesa 100-400 which would be great if the updated that on the info.
Somebody called me to ask if we’d got on ok after about a week and reminded me of the warranty.
Over all I have been really pleased with everything and I would definitely recommend them.

Reply from TV Bed
Love my new TV bed. Ordering was easy, delivery came exactly when it said it would with updated throughout. Assembling was easy following instructions and the follow up customer service was a very nice touch. I would highly recommend this company and will be using them in the future for further items needed. Thank you

Reply from TV Bed
Excellent bed, sturdy and lovely material, looks a lot more expensive to what we paid. Would definitely recommend.

Reply from TV Bed
Amazing service, delivered to my door and built it up. Excellent quality absolutely love it
Would 💯 recommend. Not cheap imports, English family run business

Reply from TV Bed
I purchased my TV bed over a year ago and needed some support with the sound system. Rob got in touch and was fantastic — patient, helpful, and knowledgeable. He talked me through everything and resolved the issue over the phone. Thank you, Rob. Outstanding service. I’d highly recommend this company; we absolutely love our TV bed.

Reply from TV Bed
Amazing experience .
Thanks the amazing customer service . My bed is perfect 👌, my bed quality is 2nd to none. Thanks for excellent communication even after warranty duration with my TV bed

Reply from TV Bed
A lovely family run company! We have just purchased our 2nd tv bed and a matress! Super friendly, nothing is too much trouble... highly recommended! A+++++!!!

Reply from TV Bed
Tv beds is a family run business that gives a better friendly service than the big name stores, but with a professional buying service. Delivery was prompt and you even get a customer service call after you have received the bed to make sure your satisfied with your purchase.
Would highly recommend tv beds.

Reply from TV Bed
I have recently purchased a bed with TV beds. The whole experience has been really simple and the bed is such a good quality. The bed is as described and operates smoothly. The customer service team rang today to check in and they were so helpful and genuine. Will be using them again in the future should I need another bed.

Reply from TV Bed
Lovely experience with them and love my whole bed appreciate it very much thank you

Reply from TV Bed
Bed was delivered quickly, very easy to assemble and have had 0 faults
Delivery guys were very polite and helpful :)

Reply from TV Bed
Purchased a TV bed 3 months ago and since buying it, my daughter’s room has had a strong fishy smell. Was told to air the bed which I have done continuously and tried using fabric sprays but the smell has not cleared.
Contacted the company who agreed to send out someone, whose report says it’s the material and should subside, but doesn’t seem to be clearing.
Was then told that as it’s the material I am to continue to air the room and spray. We are in the winter and it’s my daughter’s bed so it’s unreasonable to continuously air and to have her bed either smell like fish or perfume.
Whilst the bed itself is nice, the service provided is poor and the communication also.
I will be taking it to the ombudsman’s as I am at a loss and cannot allow my daughter to sleep in a room smelling of fish with no certain outcome.
The website did not say that there may be a chance the bed will come smelling of fish due to materials and that I would be required to air!

Reply from TV Bed
Very impressed with the quality of my daughter’s TV bed. Delivery was smooth and had updates through the delivery process. Would definitely be using this company again in the future.

Reply from TV Bed
Order accepted and dispatched then delivered in no time, instructions where a little tough but got there in the end

Reply from TV Bed
I decided that id buy my daughter a TV bed. Each time I searched online TVbed kept coming up in the search. I really liked their beds but was hesitant to buy a bed without being able to view it. Unfortunately their showroom is far from where i live, however, I decided to take the plunge. I liked that they had a small double bed as I felt that my 8 year old would soon outgrow a single bed but would have more long lasting use with a small double.
I requested for the bed to come on the weekend (saturday) due to working throughout the week. Happily this was adhered to and the bed came on the Saturday.
I decided against paying the £100 fitting fee with the plan to have family members come and put it together. However, me being inpatient, I decided to do it myself even though it's a two person job. Once I got everything out of the box, I questioned whether I could do it myself as a single female. However everything was labelled and numbered so I knew exactly what went with each part and the instructions were supper easy to follow with pictures of the bed components and what fitted with what and which screws to use. Im proud to say that I completely fitted the bed by myself!!
The bed also came with a free gift which I chose a cuddle cushion. Sadly this didnt come with the bed on delivery. I contacted the company and on their records it stated that the package was lost and they didnt have anymore in stock. The gentleman on the phone said he could send me some bed lights as an alternative and a few days later they arrived. I thought this was a nice thing to do considering that the cuddle cushion was a free item anyway.
My daughter absolutely loves the bed and im glad I took a chance on this company. Im planning to renovate my spare room so I'll be looking to buy another tv bed from this company but as a single bed.
All in all, great company, fantastic customer service and a beautiful electric Tv bed. I would happily (and I intend to) buy another bed again.

Reply from TV Bed
Great communication with the company from start to finish. Delivery was great they actually took it to the bedroom which saved us trying to get it upstairs. Boxes were well labelled and instructions were straight forward apart from two screw holes that didn't seem to align with bolt properly but we got there. On reflection I would pay next time for them to assemble.
Bed looks great and the ottoman storage is spacious. Very happy with the bed and the company.

Reply from TV Bed
Great product one problem no one told us when we bought it you don't get a mattress with the bed so it cost us 250 extra on top
Easy to order. Great communication and delivered perfectly on time. Bed is great quality and easy to put together. Great service!

Reply from TV Bed
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