TUS Watches Reviews 

498
•
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 44 reviews, reviewers overwhelmingly had a great experience with this company. Customers are really happy with the fantastic quality and wide selection of timepieces available on the platform. Many people frequently mention that the prices are extremely competitive, making it a wonderful place to shop. Consumers also deeply appreciate the remarkably fast shipping services and the secure, beautiful packaging that protects items. Buyers consistently highlight the clear communication, helpful support, and smooth overall ordering process from start to finish. Because of these great perks, many individuals are eager to return for future purchases and strongly recommend the store.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the excellent quality and... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting fast shipping times and... See more

Price

Consumers find price to be a major source of satisfaction, frequently praising the competitive pricing and... See more

Order

Clients share satisfaction on order, frequently highlighting quick delivery speeds, secure packaging, and... See more

Service

Reviewers mention positive feedback about service, expressing complete satisfaction with the professionalism... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Brand new watch, well packaged and delivered 24 hour royal mail, tracking was provided. Initially i wasn't aware how to put the crown in for a waterproof seal as I've never owned this type of watch be... See more

Rated 5 out of 5 stars

I mistakenly ordered my green Orient small seconds Bambino watch twice. You contacted me asking if the double order was correct or a mistake, and you then cancelled the duplicate order. Well done. Two... See more

Rated 5 out of 5 stars

Ordered a watch late at night on the 18th of December and it arrived a couple of days later beautifully packaged and exactly as described. TUS operate a loyalty points scheme which is very nice to... See more

Rated 5 out of 5 stars

The customer service was outstanding. When I contacted Tom for a delayed dispatch,he was very helpful and my request was fulfilled. The watch I bought was at a very good price and definitely I will us... See more


Company details

  1. Watch Store

Information provided by various external sources

Orient/Orient Star watches at discounted prices. Worldwide shipping from the UK.


Contact info

5.0

Excellent

TrustScore 5 out of 5

498 reviews

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Asks customers to review

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5.0

All reviews

(498)

39 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Absolutely great experience

Absolutely great experience, from placing the order, status updates through the entire process, very reasonable international shipping rate to on-time delivery. TUS branded gift wrapping was a really nice touch. Highly recommend.

11 November 2023
Rated 5 out of 5 stars

Top place to buy

Top place to buy. Item very well packed and presentation from TUS was superb. Great watch. Happy with the service thank you

7 November 2023
Rated 5 out of 5 stars

The watch quality was top notch

The watch quality was top notch , I've been searching for this 38mm Cream Dial RA-AC0M04Y10B model for a long time and finally you guys made it possible. Thank you for keeping the price reasonable.

17 September 2023
Rated 5 out of 5 stars

Fast Shipping

Fast Shipping, smooth transaction. Came with everything including a gift bag, but this watch is going nowhere but on my wrist.

19 October 2023
Rated 5 out of 5 stars

Great experience

Can’t fault my purchase at all.

Firstly I enquired on the site about the Orient Bambino Cream dial, within 10 minutes the owner replied on the chatbox and answered every question I had.

I shortly after purchased this watch and was delivered in 2 days considering I ordered late at night. The item was packaged very well.

All in all I’d 100% recommend using this site.

Thanks

11 October 2023
Rated 5 out of 5 stars

Perfect.

Another perfect purchase and delivery. Very carefully packaged and received within two days, always highly recommend and now as an AD why buy orient anywhere else!

18 October 2023
Rated 5 out of 5 stars

Hello

Hello, still waiting for the watch to be taken out from customs. By far, i really apperaceate your service. I will also wright when i will be able to recieve the watch

3 October 2023
Rated 5 out of 5 stars

Great Service

Firstly, I ordered an Orient MAKO II for a ridiculously reasonable sum and am astounded at the quality of the piece. The watch is very comfortable to wear and appears on inspection to be very well made using quality materials. Only time will tell with accuracy and longevity.
Can't fault the service from TUS. I ordered the watch, which was dispatched the same day and I received the day after. It was neatly and very well packaged, can't ask for more than that.
Would highly recommend both TUS and Orient if you are looking for a very reasonable automatic watch.

12 October 2023
Rated 5 out of 5 stars

Fantastic shopping experience, great before and after sales support

One of, if not the best customer experiences I've had. If you're after an Orient watch, then i would urge you to visit the TUS website, you will not regret it, they have some lovely watches at very competitive prices. Packaging and delivery, again 5 star. Informed and friendly staff who respond to email requests quickly and with a genuine desire to help. As you might have guessed I highly recommend them.

5 October 2023

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