TUS Watches Reviews 

498
•
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 44 reviews, reviewers overwhelmingly had a great experience with this company. Customers are really happy with the fantastic quality and wide selection of timepieces available on the platform. Many people frequently mention that the prices are extremely competitive, making it a wonderful place to shop. Consumers also deeply appreciate the remarkably fast shipping services and the secure, beautiful packaging that protects items. Buyers consistently highlight the clear communication, helpful support, and smooth overall ordering process from start to finish. Because of these great perks, many individuals are eager to return for future purchases and strongly recommend the store.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the excellent quality and... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting fast shipping times and... See more

Price

Consumers find price to be a major source of satisfaction, frequently praising the competitive pricing and... See more

Order

Clients share satisfaction on order, frequently highlighting quick delivery speeds, secure packaging, and... See more

Service

Reviewers mention positive feedback about service, expressing complete satisfaction with the professionalism... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Brand new watch, well packaged and delivered 24 hour royal mail, tracking was provided. Initially i wasn't aware how to put the crown in for a waterproof seal as I've never owned this type of watch be... See more

Rated 5 out of 5 stars

I mistakenly ordered my green Orient small seconds Bambino watch twice. You contacted me asking if the double order was correct or a mistake, and you then cancelled the duplicate order. Well done. Two... See more

Rated 5 out of 5 stars

Ordered a watch late at night on the 18th of December and it arrived a couple of days later beautifully packaged and exactly as described. TUS operate a loyalty points scheme which is very nice to... See more

Rated 5 out of 5 stars

The customer service was outstanding. When I contacted Tom for a delayed dispatch,he was very helpful and my request was fulfilled. The watch I bought was at a very good price and definitely I will us... See more


Company details

  1. Watch Store

Information provided by various external sources

Orient/Orient Star watches at discounted prices. Worldwide shipping from the UK.


Contact info

5.0

Excellent

TrustScore 5 out of 5

498 reviews

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5.0

All reviews

(498)

39 reviews in the last 12 months

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Rated 5 out of 5 stars

The customer service was outstanding

The customer service was outstanding. When I contacted Tom for a delayed dispatch,he was very helpful and my request was fulfilled. The watch I bought was at a very good price and definitely I will use them again. This was the second time when I bought a watch from TUS Watches.

21 October 2026
Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish! The watch I ordered was inspected before shipping, and Tom contacted me straight away to let me know there was an issue and arranged a replacement for me.

I was kept updated every step of the way, and the replacement arrived within just a few days. The watch was beautiful.

We couldn’t be happier with the service and would highly recommend them!

27 September 2026
Rated 5 out of 5 stars

Great store

My first purchase of a watch from this store was a very positive experience. I ordered the watch on Saturday morning, and it was delivered the very next day around noon. The watch was very well protected, and I was pleasantly surprised by the quick responses to my questions.
Full professionalism and my complete recommendation. I will not hesitate to order from this store again.

9 August 2026
Unprompted review
Rated 5 out of 5 stars

Really pleased

Really pleased
Nice people to deal with
Wrapping great and Postage went well
Shall be looking regularly for more

29 July 2026
Rated 5 out of 5 stars

I was very happy with the speed it was…

I was very happy with the speed it was delivered ordered one day got it the next. The only thing I was not happy with was on the website they advertised 15 percent off for you're first purchase which I didn't get. But other than that the delivery was quick, price was good and most importantly the watch was good will probably use them again.

10 June 2026
Rated 5 out of 5 stars

I recently purchased the Orient Bambino…

I recently purchased the Orient Bambino Version II from TUS Watches, and the entire experience exceeded my expectations.
From the moment I placed the order, the communication was clear and professional. The watch was shipped promptly via Royal Mail, and tracking updates were consistent throughout the journey.
The packaging was secure and well-handled, ensuring the watch arrived in perfect condition. What impressed me most was the attention to detail and the smooth international shipping process — the parcel cleared customs without any issues and was delivered right to my doorstep.
As for the watch itself, the Orient Bambino V2 is absolutely stunning. The classic design, domed crystal, and elegant dial make it a perfect dress watch, offering exceptional value for its price.
Overall, I had a seamless and satisfying buying experience. I would highly recommend TUS Watches to anyone looking for authentic timepieces and reliable international delivery.

11 May 2026
Rated 5 out of 5 stars

Great watch and service

Unfamiliar with TUS watches previously, but the competitive price on the 38mm No Date Orient Bambino I was after swung it.

Great comms, quick delivery, and a lovely watch (recommend swapping the strap mind). Would defo use again!

5 May 2026

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