TURGAME Reviews 

I am happy because I want to get this card

They don't deliver the product, they invent problems that don't exist after payment, and they still don't deliver the product, stealing $60 from me. I hope they're happy! Terrible service. Horrible experience!

I paid for an order and completed the requested identity verification process. My documents were accepted by the system and the status shows that verification is under review.

However, more than 40 hours have passed, and I have neither received my order nor a refund. Every support ticket receives the same automated response asking me to complete verification, even though verification has already been completed.

I have provided all requested information and contacted support multiple times, but no one appears to be reviewing the case manually.

At this point, I am very disappointed with the customer service and the lack of communication. I hope the issue will be resolved, but based on my experience so far, I cannot recommend this service.
#2391969 my order

I paid for my order on TURGAME, but the product was not delivered. After payment, the order was put into manual verification. I was asked to upload a photo of my credit card, which I did, but 48 hours later the order is still not delivered and I have not received a clear update.

This is a very frustrating experience and raises serious concerns about their verification process and customer support. I hope TURGAME either completes the delivery immediately or issues a refund.

I bought 2 x steam card 5 USD, and both keys are invalid
I created ticket to support (May 9, 2026), and no one answered me. And June 9, 2026 this ticket was closed with no answer!!!
Don't trust this store

P.S After support ticket, they no answer and just closed ticket!

IT"S SCAM STORY!!!

Instructions for gift cards were clear and worked. My order was fulfilled only a few hours after my payment, during Turkish working hours. No complaints.

They charged my card immediately and was supposed to be delivered within minutes and now 24 hours later and still processing.
Whrn reached out to cancel my order, instead of canceling they just message me that they'll deliver it soon, when im not asking for it to be delivered and they wouldn't cancel it although they never delivered the product that was supposed to be delivered in minutes

I Never Used the Product and Still Haven't Received a Refund

I followed the company's rules, did not use the product, and still ended up waiting weeks for a simple answer.

That sentence summarizes my entire experience.

After purchasing a digital product, I discovered that it was not compatible with my region. Wanting to handle the situation correctly, I immediately contacted support and requested a refund before viewing, redeeming, or using the code in any way.

I followed the company's policies and instructions throughout the process. Support informed me that my case had been forwarded for review and advised me not to view the code while the request was being handled.

At that point, I expected a straightforward review and a timely decision.

Instead, weeks passed with little meaningful communication and no clear resolution. The most frustrating part has not been the refund request itself, but the amount of time spent waiting for updates while trying to follow the proper channels and comply with the company's requirements.

As customers, we are expected to respect a platform's terms and conditions. I did exactly that. In return, I expected transparency, reasonable response times, and a fair review of my case.

Unfortunately, my experience has left me questioning the effectiveness of the support process when a legitimate issue arises. A customer who follows the rules, does not use the product, and cooperates with support should not have to wait weeks without a clear answer.

I am sharing this review so that other customers understand that if they encounter a problem with their purchase, resolving it may take significantly longer than expected based on my experience.

I sincerely hope the company improves its communication, response times, and customer service practices. If this matter is resolved fairly, I will gladly update this review to reflect the outcome.

Terrible customer service. I placed an order for an Apple Gift Card, and after payment, they asked me to verify it, but nothing happens when I click the verification button. Support is handled by a bot and can't help me resolve the issue, and they refuse to refund my money. Please don't buy anything from them. My money is lost, and I never received the item.

Very disappointing experience.

More than 60 hours after purchase, I have still received neither the activation code nor a refund. The order (#2386536) status remains stuck in “manual review” with no meaningful progress or estimated completion time.

What made the situation worse is that I opened two separate support tickets and received no response at all from customer support. The complete lack of communication leaves customers without any way to resolve the issue.

The most concerning part of the process was being asked to upload a photo of a virtual bank card for verification purposes. Since a virtual card does not physically exist in the requested form, this requirement effectively creates a dead end where the order cannot proceed and the customer cannot complete the requested verification.

At this point, the experience feels unreasonable and highly questionable from a customer perspective: payment was taken immediately, but fulfillment, support, and refund handling appear absent.

I would strongly recommend potential buyers to avoid turgame.com until order processing times and customer support responsiveness improve significantly.

trusted. bought turkey apple gift card. delivered in minutes.

Trustworthy

Great website. I’ve bought from them twice now. Delivery is decently fast, usually within 10 minutes, and I had no issues activating the code. The fees are low, and it’s cheaper compared to other websites.

Very good service and fast delivery love it!

Poor service. It took them 7 hours to issue a digital item for a PSN top-up, during which time the price of the item I needed increased by $25.

WE DO NOT RECOMMEND. They are unprofessional. Tech support is slow and uses general statements, and simply closes tickets when asking awkward questions.

I purchased a PlayStation gift card from them. The processing time was a bit slow, which is why I'm deducting one star. However, the card worked perfectly, and I was able to redeem it without any issues. Overall, it's a reliable place to buy, and I would definitely purchase from them again.

Easy as eating cake I will shop again definitely and really fast thanks

Honest seller. Fast delivery.

While they do deliver slowly, probably due to them not allowing multiple sellers but it's only a group of people selling these, they deliver the goods without any issues (at least from my last 5 purchases made over in a month). The fees are also less compared to any seller out there. I heavly recommend if you are not scared to wait a hour at max.