Trylittlebear Reviews 

Pillow seems high quality. Arrived in expected timeframe!

Beautifully done

Cute pillow and case designs. Kids love their new pillow!

Update: 36 hours later they finally respond to let me know they'll ship out a larger pillow. Still not impressed with their "90 day guarantee".

I ordered a pillow for my kiddo but when we opened the package, the pillow was way too flat. The site *says* a 90 day guarantee. So I emailed customer service. Turns out that 90 day guarantee is meaningless. The founder responded to my request for a return, and in that discussion I went back to the Littlebear website and realized in tiny print there's different sizes available. The founder said they accept returns to *GERMANY* that the buyer has to pay for. SERIOUSLY?? For something sized like the pillow that's not going to be cheap. So she offered me to swap for a bigger pillow. So I told her I'd take the one sized appropriately for 9 yo. And then she ghosted me. I will be leaving negative reviews wherever I can.

**Disappointing quality, misleading expectations, and frustrating customer service**

My experience with the LittleBear Kids Posture Pillow was disappointing from beginning to end.

The pillows arrived drop-shipped through an unknown courier, with no indication on the packaging that they were from LittleBear. The only connection to the company was a card inside the package. Even the product tags were in another language. For a product marketed as a specialized children's posture pillow, this was not what I expected.

The pillows were vacuum-sealed and arrived almost completely flat. Customer service asked me to wait 48 hours for them to fully expand. I did, but they remained extremely flat with very little support or loft. I purchased the version for older children, which is supposed to provide the most lift. Instead, you can press your finger right through the pillow and feel the surface underneath. There is so little support that a child might as well be sleeping without a pillow.

The advertised honeycomb texture was also disappointing. Rather than feeling supportive or comfortable, it feels strange and crunchy.

I spent approximately $120 on two pillows expecting a specialized product with the benefits described in the company's marketing. Instead, they feel like ordinary, low-quality pillows that offer nothing particularly special compared with what you could purchase at a local store. Given the packaging and product labeling, they also appear to be sourced from Asia, despite the premium branding and price.

Getting a refund was another frustrating experience. It took multiple emails to get my refund processed. When I initially requested one, the person identifying herself as the CEO responded with a barrage of questions, explaining that they wanted feedback to improve the product. I understand wanting customer feedback, but I had already explained the problem. I simply wanted a refund on my $120 order. Having to repeatedly follow up made the process unnecessarily difficult.

Overall, I found the product disappointing, the value poor, and the customer service frustrating. I would not purchase these pillows again, and I would encourage other parents to think carefully before spending their money on them.

I ordered the medium sized one (ages 3 - 8) and it's working well for my three-year-old, but my 5-year-old didn't like it and switched back to his regular pillow within a few minutes of going to sleep. It's pretty flat, which I guess is the point, but I can't imagine it being any flatter. For younger kids bordering on 3, I would definitely get the bigger size.

Great, study Pillow cases! I love them, bought an extra one just in case!

My 10 year old son started sleeping more soundly within the first 2 nights.

Nice product will purchase again as kids grow!!

The pillow seems to be helping reduce my child’s mouth breathing. I gave 4 stars instead of 5 because I wish the pillow case was included with the pillow purchase because a regular pillow case is too big.

Thought I’d been scammed when I saw the tracking coming from China. Got the pillow and felt that it was flimsy and flat, yet well made. The pillowcase is well made as well. Gave it a couple days to fluff out a bit and it did but it wasn’t as fluffy as I’d imagined. That being said my 6 year old loves it and says her neck isn’t crunched up like it was before using other pillows. I’ll report back with an update in another month or so. Hoping this review will hold and that the price of the pillow is worth it.

11 year old took a couple of nights to get used to the pillow, but when she did use it for the whole night woke up in the morning and said she slept through the whole night without waking up. It's still only a few nights in, but so far so good. Wish the pillow was a little bigger in dimensions so it fits in a standard pillowcase.

My little one was sleeping on a regular pillow, but as soon as this one arrived, he immediately wanted to use it and fell in love! 🥰 He now says his old pillow is for big boys, and this is his special pillow, just for him. So sweet!

The experience was great. I ordered two pillows for my young daughters and they arrived on time. My girls love the pillows!

Pillow and pillow cases as described. My 4 year old likes it and sleeps well on it. She doesn’t snore anymore. Good size of the pillow too. Recommend.

Shipping was fast, and the pillow seems to be working great for my daughter

Pillow is great. Nice size foe our little guy.
Pillow case however should not have mesh on the edges. It’s too rough for a child’s face.

My kids love it! I tried it too and slept really well. Now I want one for myself!

I reached out to customer service because I bought the right size for my daughter’s age but it was a little small. They gladly fixed the issue and sent me the bigger size for free. Super helpful and I would highly recommend the pillow. My daughter loves it.

I am really excited about this pillow! My son likes it. My only wish was there were more pillow case options, such as solid colors :)