Trunk Logistics Reviews 

1,259
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 211 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff members are exceptionally helpful, friendly, and handle all personal belongings with great care throughout the entire moving process. People also deeply appreciate the remarkably smooth user experience, noting that scheduling, communication, and the overall journey remain entirely stress-free and efficient. Some reviewers were not happy with customer support and staff attitudes, reporting occasional instances of unhelpful communication and difficult behavior experienced during the move. A few consumers additionally noted unexpected delivery delays, vehicle breakdowns, or logistical challenges regarding long-distance transport arrangements and unmanaged items.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, noting that the team provided professional and friendly... See more

Service

Consumers find service to be exceptionally positive, with reviewers frequently praising the fast,... See more

User experience

Clients share positive opinions on user experience, highlighting how professionals made the moving day... See more

Delivery service

Users describe positive interactions with delivery service, highlighting that team members arrived early and... See more

Customer service

Customers had positive experiences with customer service, expressing deep appreciation for the professional,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Called on Thursday to organise delivery of goods from UK storage unit to Ireland. The items picked up Sunday and delivered Monday morning: Unbelievably speedy service! Great team all round from L... See more

Rated 5 out of 5 stars

The team made a potentially stressful couple of days really easy for us, went above and beyond, professional service and done with a smile despite the hard work involved. Special mention to Kayne, Sim... See more

Rated 5 out of 5 stars

Absolutely top-tier, from start to finish. Having moved 4 times in 7 years, this has by far been our best experience, wish we'd used Trunk for the other moves too! We had a lot of fiddly and frag... See more

Company replied

Rated 5 out of 5 stars

We had an excellent experience with Trunk Logistics. Jay, Amin, and Raj were outstanding from start to finish—professional, efficient, and genuinely careful with our belongings. They packed up our ent... See more

Company replied


Company details

  1. Moving Company
  2. also in
  3. Moving and Storage Service
  4. Self-Storage Facility
  5. Storage Facility

Written by the company

Focused on providing smarter moving and storage solutions, we are here for you every step of the way. With over 25 years experience of the removal industry, we not only have the knowledge but the passion to ensure your move goes as smoothly and as stress free as possible. As well as removals, we have a thriving storage section that covers two sites.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 77% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(1,259)

185 reviews in the last 12 months

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Rated 5 out of 5 stars

Highly recommended

We have used Trunk before for our house move and once again they did not let us down.
Mike, Amin and Tom are a credit to the company. All three were careful, polite and helpful.
I would have no hesitation in recommending the company for removals

26 May 2026
Unprompted review
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Reply from Trunk Logistics

Thank you for your continued trust in Trunk Logistics Ltd and for taking the time to leave such a fantastic review.

We are delighted that you chose us again for your house move and that our team delivered the high standard of service you expected. Mike, Amin and Tom will be pleased to hear your kind comments. Their commitment to providing careful, professional and friendly removals services reflects the values we strive for on every move.

As a trusted removals and logistics company, we understand how important it is to handle every home move with care, efficiency and attention to detail. We're thrilled that our team helped make your relocation a smooth and stress-free experience.

Thank you for your recommendation and for choosing Trunk Logistics Ltd for your house removals. We look forward to assisting you, your family and friends with any future moving and storage requirements.

Best wishes,
The Trunk Logistics Ltd Team

Rated 5 out of 5 stars

Good morning team,

Good morning team,

Being very busy with all the unpacking, deliveries etc etc, I was planning to come back to you and to say that I was more than pleased and satisfied how things went.
Archie and Chris were brilliant and all your cooperation and input as well.
Many many thanks for your commitment, help and business/customer care.
All went nice and smoothly.
Many many thanks, one more time!!

Best wishes,
Lilly Parfitt

11 May 2026
Unprompted review
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Reply from Trunk Logistics

Dear Lilly,

Thank you so much for your wonderful feedback and for taking the time to share your experience with Trunk Logistics Ltd.

We are delighted to hear that your move went smoothly and that you were pleased with our removals service. Archie and Chris will be especially pleased to know that their professionalism, dedication, and customer care made such a positive impression during your relocation.

At Trunk Logistics Ltd, we take great pride in delivering reliable moving and logistics services while ensuring every customer receives the highest level of support throughout the process. Knowing that everything from the deliveries to the unpacking stage went seamlessly is exactly what we strive for.

Thank you once again for choosing Trunk Logistics Ltd for your move. We truly appreciate your kind words and recommendation, and we wish you every happiness in your new home.

Best wishes,
The Trunk Logistics Ltd Team

Rated 5 out of 5 stars

Great job

Arron, Lee and Dan went above and beyond. Excellent service

20 May 2026
Unprompted review
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Reply from Trunk Logistics

Thank you for your fantastic feedback Nicola! We’re delighted that Arron, Lee and Dan went above and beyond during your move from Dagenham. At Trunk Logistics Ltd, we pride ourselves on providing reliable, professional house removals and stress-free moving services across Essex and London. We’ll be sure to pass your kind words on to the team. Wishing you all the best in your new home!

Rated 5 out of 5 stars

Wayne James and Christy were beyond…

Wayne James and Christy were beyond amazing with our move today. They made it as stress free as they possibly could. Super quick and efficient place was cleared in no time and nothing was too much trouble for them at all. 5 star

15 May 2026
Unprompted review
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Reply from Trunk Logistics

Thank you so much for your amazing 5-star review Mark! We’re delighted to hear that Wayne, James and Christy made your moving day as stress free as possible. At Trunk Logistics Ltd, we pride ourselves on providing fast, efficient, and reliable removals services, and it’s fantastic to know the team cleared everything quickly while making sure nothing was too much trouble.

Your kind words mean a lot to us and help others looking for trusted house removals and logistics services choose Trunk Logistics Ltd with confidence. Wishing you all the best in your new home!

Rated 5 out of 5 stars

Speedy removal

Kayne, Dan and Christi did a careful and speedy job for us today, taking all of our stuff to storage. I highly recommend them!

13 May 2026
Unprompted review
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Reply from Trunk Logistics

Thank you for your fantastic review Charlie! We’re delighted to hear that Kayne, Dan, and Christi provided a careful and speedy removals service while safely transporting your belongings into storage. At Trunk Logistics Ltd, we pride ourselves on delivering reliable, professional house removals and storage solutions with outstanding customer care. We truly appreciate your recommendation and look forward to helping you again with any future moving or storage needs!

Rated 5 out of 5 stars

great service

Nice, pleasant and polite bunch! High recommend booking

11 May 2026
Unprompted review
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Reply from Trunk Logistics

Thank you for your kind words and recommendation! We’re delighted to hear you had a great experience with Trunk Logistics Ltd. Our team takes pride in providing reliable, professional, and friendly logistics services, and your feedback means a lot to us. We truly appreciate your support and look forward to helping you again with any future transport and delivery needs.

Rated 5 out of 5 stars

Made the move easy

Moving house is really stressful but from the moment these guys arrived it felt easy and under control. Really friendly and nothing was hassle. Thanks to James, Wayne, Kal, Christy, Big Dan and Dan.

2 May 2026
Unprompted review
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Reply from Trunk Logistics

Thank you for sharing your experience with Trunk Logistics Ltd Laurence! We know that moving house can be stressful, so it’s great to hear that our team helped make the process feel easy and under control from the moment they arrived.

The crew will be delighted to hear your kind words. Providing a friendly, hassle-free service is exactly what we aim for with every house removal we carry out.

As a professional removals company, we’re committed to delivering reliable, efficient, and stress-free moving services, whether it’s a local move or a full house relocation. Your feedback and recommendation mean a lot to us and help others looking for trusted removal services choose with confidence.

Thank you again for choosing Trunk Logistics Ltd – we’re always here if you need expert help with future moves!

Rated 5 out of 5 stars

Great removal company

Great removal company, Catalin and Silviv were very helpful and courteous, highly recommend this company for removals A+++++++++

2 May 2026
Unprompted review
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Reply from Trunk Logistics

Thank you for your fantastic review Dean! We’re delighted to hear you had such a positive experience with Trunk Logistics Ltd. Catalin and Silviu will be especially pleased to know their helpful and courteous service made your move smooth and stress-free.

As a trusted removals company, we always aim to deliver reliable, efficient, and professional moving services for every customer. Your recommendation means a lot to us and helps others looking for dependable house removals choose with confidence.

If you ever need assistance again, whether it’s home removals, office relocations, or packing services, Trunk Logistics Ltd is here to help.

Thanks again for choosing us and for the A+++++++++ rating!

Rated 5 out of 5 stars

Second time as good as the first.

It's the second time we have used Trunk Logistics and yet again they were great! Catalin and Matt were fabulous and everything thankfully went smoothly!

18 April 2026
Unprompted review
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Reply from Trunk Logistics

Thank you for choosing Trunk Logistics Ltd again Hannah and for taking the time to share your experience. We’re delighted to hear that your second move was just as successful as the first.

Catalin and Matt will be especially pleased to know their hard work made a difference. At Trunk Logistics Ltd, we pride ourselves on providing reliable, professional removals and smooth logistics services every time, so it’s great to know everything went seamlessly for you.

We truly appreciate your continued trust in our team and look forward to helping you again with any future moving or logistics needs.

Rated 5 out of 5 stars

A reassuring and friendly company

I was very anxious about moving. On the day, the team of movers comprising of Matt, Dan, Marious and Julian arrived earlier than planned which expedited the move.

They kept reassuring me through out the day. While all items where removed and placed as requested.
I am happy, I chose Trunk removals. Will definetly recommend to anyone that cares to listen.

24 April 2026
Unprompted review
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Reply from Trunk Logistics

Thank you so much for your kind words and for choosing Trunk Logistics Ltd for your move.

We’re especially pleased to hear that our team — Matt, Dan, Marius, and Julian — helped make your moving day feel smooth, reassuring, and stress-free. We understand that moving house can be an anxious experience, so providing a friendly, professional, and reliable removals service is always our top priority.

Arriving early, handling your belongings with care, and keeping you informed throughout the process are all part of the high standards we aim to deliver on every house removal and relocation project. It’s great to know the team met those expectations and helped you feel at ease.

Your recommendation means a lot to us, and we’re grateful you trusted Trunk Logistics Ltd with your move. If you ever need assistance with future moves, packing services, or storage solutions, we’d be more than happy to help.

Wishing you all the best in your new home!

Rated 5 out of 5 stars

Absolutely top-tier

Absolutely top-tier, from start to finish. Having moved 4 times in 7 years, this has by far been our best experience, wish we'd used Trunk for the other moves too!

We had a lot of fiddly and fragile bits - instruments, record players, lots of vinyl records, art, etc - and not a single item was damaged. The guys were on time, cheerful and professional throughout, even though it was clearly back-breaking. The quote was competitive too.

Couldn't recommend highly enough, would leave 10 stars if I could!

10 April 2026
Unprompted review
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Reply from Trunk Logistics

Thank you for such an incredible review Sophia!

We’re absolutely delighted to hear that your move with Trunk Logistics Ltd was your best experience yet—especially after multiple moves over the years. Providing a top-tier, stress-free removals service is exactly what we aim for, so it’s fantastic to know we delivered from start to finish.

We take great pride in handling delicate and high-value items such as musical instruments, record players, vinyl collections, and artwork, so it’s especially rewarding to hear everything arrived safely without any damage. Our experienced removals team is trained to provide careful packing, secure transport, and professional handling on every job.

It’s also great to know you found our team punctual, friendly, and hardworking, and that our pricing remained competitive. We believe in offering reliable, high-quality house removals and logistics services that deliver real value for our customers.

Thank you again for your strong recommendation—it truly means a lot to everyone at Trunk Logistics Ltd. If you ever need expert removals, packing, or storage services in the future, we’d be more than happy to help.

Rated 5 out of 5 stars

We had a great experience from trunk…

We had a great experience from trunk logistics at a very stressful time. Having to go into rented because of problems with our onward chain. Trunk logistics from the first intro telephone call to the booking then the guys on the day. The customer service has been excellent. Nothing too much trouble and they made it all look effortless. Which I know it isn’t at all. Would definitely recommend

24 April 2026
Unprompted review
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Reply from Trunk Logistics

Thank you for your kind and thoughtful review Nicola!

We’re so pleased we could support you during what sounds like a very stressful time. At Trunk Logistics Ltd, we understand that unexpected changes in the moving process—like issues in an onward chain—can be challenging, so providing reliable, flexible, and professional house removal and storage solutions is always our priority.

It’s great to hear that your experience was smooth from the initial enquiry and booking process through to moving day itself. Our team works hard to deliver efficient, stress-free removals, and we’re glad we could make everything feel effortless while taking great care of your belongings.

Your recommendation means a lot to us, and we truly appreciate you choosing Trunk Logistics Ltd. If you need trusted removals, storage, or logistics services again in the future, we’ll be here to help every step of the way.

Rated 5 out of 5 stars

Smooth & stressless move with Trunk Logistics

We used Trunk Logistics last week for our house move and were very impressed with the service that we received from: James, Bradd, Christy & Wayne.
What a lovely example of team work, camaraderie, professionalism & taking pride in your work!

From the moment that the team arrived, until they left, after a long day, they put us at ease with their cheerful disposition and nothing was too much trouble or an effort. They were really helpful and made the whole moving day run smoothly ensuring that they were careful with our belongings and checking that we were happy with where everything should go and moving furniture around if we changed our mind.

The team worked non-stop and also kindly gave us their opinions on where they thought some of the furniture should go.

We paid for a wardrobe to be dismantled and reassembled and this was done very well and a lot quicker than if we had tried to do it!

In the weeks leading up to our move, we also received excellent customer service from: Lewis, Pat, Kieran, Liam & possibly other staff who I may have unintentionally omitted from this review. Any concerns we had were dealt with immediately and with kindness, understanding and reassurance.

Thank you to everyone at Trunk Logistics for ensuring that our move was as stressless as possible. We would not hesitate in booking Trunk Logistics again and would highly recommend them.

23 April 2026
Unprompted review
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Reply from Trunk Logistics

Thank you so much for taking the time to leave such a detailed and thoughtful review Sylvia!

We’re absolutely delighted to hear how impressed you were with your recent house move and the service provided by James, Brad, Christy, and Wayne. At Trunk Logistics Ltd, we pride ourselves on delivering professional, reliable, and friendly house removal services, and it’s fantastic to know the team’s teamwork, care, and positive attitude helped make your moving day run so smoothly.

It’s especially great to hear that everything from careful handling of your belongings to furniture placement and wardrobe dismantling/reassembly met your expectations. We know how important a stress-free move is, and we’re pleased our experienced removals team could support you every step of the way.

We also truly appreciate your kind words about our office team. Providing responsive, supportive customer service before moving day is just as important to us as the move itself, so it’s wonderful to know you felt reassured and well looked after throughout the process.

Thank you again for choosing Trunk Logistics Ltd for your house move and for your strong recommendation. If you ever need professional removals, storage, or logistics services in the future, we’d be more than happy to help.

Wishing you all the best in your new home!

Rated 5 out of 5 stars

Marius & Juilian

Couldn’t have asked for a better service from Marius and Juilian, they were absolutely amazing, professional, friendly and went over and above what was expected of them. Would definitely recommend them.

23 April 2026
Unprompted review
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Reply from Trunk Logistics

Thank you for your fantastic feedback!

We’re delighted to hear that Marius and Julian delivered such an outstanding experience. At Trunk Logistics Ltd, we pride ourselves on providing professional, reliable, and customer-focused logistics services, and it’s great to know our team went above and beyond your expectations.

Your recommendation means a lot to us, and we’re glad we could make your move/transport smooth and stress-free. If you’re ever looking for trusted logistics, delivery, or removal services, Trunk Logistics Ltd is always here to help.

We look forward to working with you again in the future!

Rated 5 out of 5 stars

They were great very helpful and got the job done

They were great very helpful and got the job done very, very well

I would be happy to recommend them

27 March 2026
Unprompted review
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Reply from Trunk Logistics

Thank you so much for your kind words and recommendation Lynne!

At Trunk Logistics Ltd, we’re committed to providing reliable, efficient, and professional logistics services, so it’s fantastic to hear that you found our team helpful and that the job was completed to such a high standard. Customer satisfaction is at the heart of everything we do, whether it’s transport, delivery, or full-service logistics support.

We truly appreciate your recommendation and look forward to working with you again in the future. If you ever need dependable logistics solutions, Trunk Logistics Ltd is always here to help!

Rated 5 out of 5 stars

Did a great job

Did a great job, on time and our precious cargo safely transported. Helpful, friendly staff from beginning to end.

17 April 2026
Unprompted review
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Reply from Trunk Logistics

Thank you for your kind words and for choosing Trunk Logistics Ltd Jonathan. We’re delighted to hear that your cargo was transported safely and that our team delivered a reliable, on-time service.

At Trunk Logistics Ltd, we pride ourselves on providing professional logistics solutions, secure transport services, and a friendly, customer-focused experience from start to finish. Your feedback highlights exactly what we strive for—efficient delivery, careful handling of valuable goods, and excellent customer service.

We look forward to supporting your future transport and logistics needs.

Rated 5 out of 5 stars

Reliable and professional

It's been an absolute pleasure working with Trunk Logistics. Right from our first call to picking up the shipment and getting our shipment at the destination safely, they have been extremely professional. It really helped that the team understood my needs and highlighted the potential options that work for me. Thank you so much once again and I would definitely recommend working with them.

17 April 2026
Unprompted review
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Reply from Trunk Logistics

Thank you for your kind words and for choosing Trunk Logistics Ltd for your shipment Manas. We’re delighted to hear that you found our team reliable, professional, and attentive throughout the entire process—from the initial consultation to the safe delivery of your goods.

At Trunk Logistics Ltd, we pride ourselves on delivering tailored logistics solutions, clear communication, and dependable freight services that meet each client’s unique requirements. It’s great to know our team could provide options that worked best for you and ensure a smooth, stress-free experience.

Your recommendation means a lot to us, and we look forward to supporting your future shipping and logistics needs. If you ever require expert freight forwarding, transport coordination, or supply chain solutions, we’re always here to help.

Thanks again for trusting Trunk Logistics Ltd! 🚛

Rated 5 out of 5 stars

Good Friday moving!!

Lenny, Catalin, Jay, Dan and Si worked tirelessly with care and diligence to help us move all our house and garage and workshop and garden shed contents. They went well beyond our expectations and all with a friendly and cheery attitude. They made the actual physical aspect of the move very easy. I would not hesitate to use them again...... We don't plan on moving again though. 🙂 I must also highlight the office side. Liam, Nichola and Lewis gave exceptional support to us.

3 April 2026
Unprompted review
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Reply from Trunk Logistics

Thank you for such a detailed and thoughtful review Christopher! We’re thrilled to hear that Lenny, Catalin, Jay, Dan, and Si delivered a hardworking, careful, and friendly service while handling your full house move—including your garage, workshop, and garden shed contents. Providing a seamless, stress-free moving experience is exactly what we aim for at Trunk Logistics Ltd, and it’s great to know the team exceeded your expectations.

It’s equally wonderful to hear your praise for our office team. Liam, Nichola, and Lewis are dedicated to ensuring every stage of the removals process runs smoothly, and your recognition of their exceptional support means a lot.

Reviews like yours help others looking for reliable house removals, packing services, and professional logistics support feel confident choosing Trunk Logistics Ltd. While we hope you enjoy your new home for many years, we’d be more than happy to assist if you ever need expert moving or storage services again in the future!

Rated 5 out of 5 stars

Trunk Logistics Removal Team

Wayne, James, Christy, Aoran and Bradd were fantastic: they were helpful, polite and extremely hard working. Thank you for making our move so much easier!

16 April 2026
Unprompted review
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Reply from Trunk Logistics

Thank you so much for your wonderful feedback Emma! We’re delighted to hear that the team provided such a helpful, polite, and hardworking service throughout your move. At Trunk Logistics Ltd, we pride ourselves on delivering reliable, professional, and stress-free removals, so it’s fantastic to know our team made your moving experience easier.

Your kind words mean a lot to us and help others looking for trusted moving and logistics services choose with confidence. We’ll be sure to pass your compliments on to the team!

If you ever need expert removals, packing, or logistics support again, Trunk Logistics Ltd will be here to help.

Rated 5 out of 5 stars

Absolutely fantastic

Absolutely fantastic - from the initial contact through to completion of our move. The team were professional and respectful in the way they handled the move and communicated with us. They made the day a little less stressful. Thank you guys.

31 March 2026
Unprompted review
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Reply from Trunk Logistics

Thank you for your wonderful review and for trusting Trunk Logistics Ltd with your move Janice!

We’re thrilled to hear that your experience was absolutely fantastic from the initial contact right through to completion. Our team takes great pride in delivering professional, reliable removals services while treating every customer’s belongings with care and respect. It’s especially rewarding to know that our communication and support helped make your moving day less stressful.

At Trunk Logistics Ltd, we’re committed to providing efficient, stress-free house removals and logistics solutions, and your feedback reinforces exactly what we aim to achieve every day.

If you ever need expert removals or transport services again, we’d be delighted to help.

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