Troostwijk Auctions Reviews 

10,574
TrustScore 4 out of 5

3.8

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Rated 4 out of 5 stars

Overall good. Last minutes auctions may get laggy. Also I missed a few filtering options (ex. Filter out only lots I made bids on) and strict search (ex. Specific model number) - search returns approx... See more

Rated 4 out of 5 stars

The selection at Troostwijk is quite broad, with a wide range of items available across different categories. However, there's room for improvement when it comes to delivery — items could at least be... See more

Rated 4 out of 5 stars

I managed to purchase an excellent product at a very good price. The site's interface is very well organized, payments are secure, and the alert system works flawlessly. The buying experience was saf... See more

Rated 4 out of 5 stars

The 2 minute rule was much better then the last experienced 5 minute. The process of bying takes now a lot more time. What sense does this make? When vehicles are presented there is a lot widely know... See more

Company replied

Company details

  1. Online Auction Service

Written by the company

Worldwide auctions of industrial assets. Get the most out of it.


Contact info

3.8

Great

TrustScore 4 out of 5

11K reviews

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3.8

All reviews

(10,574)

1,340 reviews in the last 12 months

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Rated 5 out of 5 stars

Trostwijk Auctions stands out as a dependable partner in the world of online auctions.

What truly sets Trostwijk apart is its professionalism, user-friendly interface, and commitment to reliability. The platform makes it easy to participate in auctions from anywhere, while ensuring clear communication and secure transactions. Their international reach and well-organized processes reflect a deep understanding of modern market needs.

21 April 2026
Unprompted review
Troostwijk Auctions logo

Reply from Troostwijk Auctions

Dear Robert,

Thank you for your thoughtful and detailed review! We're delighted to hear that you value our professionalism, user-friendly platform, and commitment to reliability.

It’s great to know that our efforts to provide clear communication, secure transactions, and an accessible international platform are making a difference for you.

We truly appreciate your feedback and look forward to welcoming you again in future auctions!

Rated 4 out of 5 stars

I like to bid

20 April 2026
Unprompted review
Troostwijk Auctions logo

Reply from Troostwijk Auctions

Hi Vladan,

Thank you for your review! Great to hear that you enjoy bidding on our platform.
We hope you’ll continue to find interesting lots and have a great experience with us!

Rated 4 out of 5 stars

It is an interesting site

It is an interesting site, but the description of the goods is often poor, communication is very difficult.

16 April 2026
Unprompted review
Troostwijk Auctions logo

Reply from Troostwijk Auctions

Hi,

Thank you for your review and for sharing your feedback. We're glad to hear that you find our site interesting.

We’re sorry to hear that the descriptions and communication did not meet your expectations. Your feedback is important to us, and we continuously work on improving the quality of information and our communication processes.

We hope to provide you with a better experience in the future.

Rated 5 out of 5 stars

Trusted sellers with improvements to make

Trusted sellers. They should need some improvememt on item descriptions but overall there’re very good.

16 April 2026
Unprompted review
Troostwijk Auctions logo

Reply from Troostwijk Auctions

Hi Raul,

Thank you for your review and your honest feedback! We're glad to hear that you consider our sellers trustworthy and that your overall experience has been positive.

We also appreciate your suggestion regarding item descriptions. We're continuously working to improve the quality and clarity of the information provided.

We hope to welcome you again soon!

Rated 5 out of 5 stars

Site et application formidable.échange…

Site et application formidable.échange téléphone et par mail avec Troostwijk efficace pour trouver des solutions.

16 April 2026
Unprompted review
Troostwijk Auctions logo

Reply from Troostwijk Auctions

Hi,

Merci beaucoup pour votre avis positif ! Nous sommes ravis d’apprendre que vous trouvez notre site et notre application formidables, et que nos échanges par téléphone et par e-mail ont été efficaces pour trouver des solutions.

Votre satisfaction est très importante pour nous. Nous espérons vous revoir très bientôt !

Rated 5 out of 5 stars

Everything went very well

Everything went very well. Along the way I needed information and the Troostwijc team responded promptly and professionally. Congratulations

14 April 2026
Unprompted review
Troostwijk Auctions logo

Reply from Troostwijk Auctions

Hi Teodor,

Thank you for your wonderful review! We're delighted to hear that everything went very well and that our team was able to support you promptly and professionally when needed.

We truly appreciate your kind words and look forward to assisting you again in the future!

Rated 5 out of 5 stars

I had a very good experience with…

I had a very good experience with Troostwijk Auctions. The bidding process was clear and transparent, and the communication was fast and professional. The product information was accurate, and the platform is easy to use.

After winning the auction, everything went smoothly: payment confirmation, pickup instructions, and overall support were well organized. It’s clear they have solid experience and well-structured processes.

I highly recommend them to anyone looking for equipment or products at good prices through auctions.

15 April 2026
Unprompted review
Troostwijk Auctions logo

Reply from Troostwijk Auctions

Dear Daniel,

Thank you for your detailed and positive review! 
We're very pleased to hear that you had such a good experience with Troostwijk Auctions.

Rated 5 out of 5 stars

Clarity and support

Clarity of information and support in organizing the steps to complete won auctions

15 April 2026
Unprompted review
Troostwijk Auctions logo

Reply from Troostwijk Auctions

Hi,

Thank you for your positive review! We're glad to hear that you appreciated the clarity of the information and the support in organizing the steps after winning an auction.

We strive to make the process as smooth as possible and are happy this was your experience.

We look forward to welcoming you again!

Rated 5 out of 5 stars

Troostwijk offers a great variety of…

Troostwijk offers a great variety of lots and the bidding is very easy. Both the online site and the Troostwijk app are stable and interesting lots are easy to find. My company operates in the field government and army surplus and I think that during the last 5 years, we have made the best auction deals thru Troostwijk auctions.

14 April 2026
Unprompted review
Troostwijk Auctions logo

Reply from Troostwijk Auctions

Hi Marko,

Thank you for your fantastic and detailed review! We're delighted to hear that you appreciate the wide variety of lots and find both our website and app easy and stable to use.

It’s especially great to know that over the past years you’ve been able to make some of your best auction deals through our platform that truly means a lot to us.

We look forward to continuing to support your business in the future!

Rated 5 out of 5 stars

I'm really happy with the auction…

I'm really happy with the auction purchases I've won. I've been participating in auctions for almost ten years, and I've been able to equip my lab very well thanks to your auction website.

14 April 2026
Unprompted review
Troostwijk Auctions logo

Reply from Troostwijk Auctions

Hi Amparo,

Thank you for your wonderful review and for your loyalty over the years! We're delighted to hear that you've been able to successfully equip your lab through our auctions.

It’s great to know that your long-term experience with our platform has been so positive. We truly appreciate your trust and look forward to supporting you for many more years to come!

Rated 5 out of 5 stars

My experience was super I brought very…

My experience was super I brought very good items

7 April 2026
Unprompted review
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Reply from Troostwijk Auctions

Hi Hulya,

Thank you for your great review! We're delighted to hear that you had a super experience and were able to purchase very good items.

We hope to see you again soon!

Rated 1 out of 5 stars

Auction listing with digitally altered photos — non-functional unit delivered

I won Lot A1-42434-2XX (Linde L12i stacker) and collected it on the exact date indicated by the seller. Upon unloading it at my facility, I immediately discovered the unit was completely non-functional — it does not start and is in salvage condition.
Comparing the listing photos with the actual machine revealed a deliberate attempt to misrepresent its condition: the unit had been repainted, and the listing photos were digitally altered to make it appear as though it has its original Linde factory color — concealing the true state of the machine from potential buyers. The description stated "not tested" — a term I understand to mean performance parameters were unverified, not that the machine is inoperable scrap.
I contacted Troostwijk on the same day I unloaded this lot, hoping they would act on the fraud. No response. Days later I received a notice claiming I had not collected the lot in time and that around 40% of the amount paid would be retained. The seller had falsely reported non-collection — despite the fact that I collected it on the exact date they specified.
I replied explaining that the lot had been collected on the indicated date and that I was the victim of photo manipulation and a misleading description. When I provided evidence of collection, Troostwijk closed the case regardless, effectively siding with the seller and ignoring my documentation. Their response was that since they had refunded a portion of the invoice value, I should be satisfied — their exact words were: 'Hope you have appreciated the compensation.'
This raises a serious question: does Troostwijk's process create a system where a dishonest seller can report non-collection as a mechanism to retain buyer funds — even after delivery of a misrepresented item?
Troostwijk does not verify that sellers provide accurate descriptions or unaltered photos. If you are a seller, you can apparently edit listing images without consequence. The buyer pays the price — literally.
I have photographic evidence and written correspondence to support every claim above.
Account number is B1-6084179

26 March 2026
Unprompted review
Troostwijk Auctions logo

Reply from Troostwijk Auctions

Dear Sabin,

Thank you for your review, and we’re sorry to hear that you’ve had such a disappointing experience with our platform.
Unfortunately, we are unable to locate your case from your review. Could you please add your customer number to your review? That way, we can find your account and assist you further. You can find your customer number on your invoice and in your account (it is the 7-digit number).

Many thanks in advance!

Rated 5 out of 5 stars

Nice and fast process!

9 April 2026
Unprompted review
Troostwijk Auctions logo

Reply from Troostwijk Auctions

Dear Viorelia,

Thank you for your positive review! 
We're glad to hear that you experienced our process as nice and fast. That’s exactly what we aim for.

Rated 5 out of 5 stars

Reliable company

9 April 2026
Unprompted review
Troostwijk Auctions logo

Reply from Troostwijk Auctions

Dear Albu,

Thank you for your kind review! 
We look forward to serving you again in the future!

Rated 1 out of 5 stars

The legs shown in the pictures of the shelves we purchased did not arrive.

None of the legs shown in the pictures for the 6 shelves purchased with the invoice details below have arrived. We started the installation but unfortunately had to stop because the legs were missing.
Because we haven't installed the shelves, we can't do our work and we are incurring losses.
Could you please send the missing legs for the shelves as soon as possible?

INV1A0001375849
€ 3.052,61
PO-0003874263

A1-42793-171 – Nedcon - Large compartment rack 3x10
A1-42793-163 – Nedcon - Large compartment rack 3x10
A1-42793-167 – Nedcon - Large compartment rack 3x10
A1-42793-166 – Nedcon - Large compartment rack 3x10
A1-42793-161 – Nedcon - Large compartment rack 3x10
A1-42793-165 – Nedcon - Large compartment rack 3x10

30 March 2026
Unprompted review
Troostwijk Auctions logo

Reply from Troostwijk Auctions

Dear Izzy,

Thank you for your review.
We can see from our system that your complaint has been registered.
We hope to hear back from the seller soon with an answer.

Rated 5 out of 5 stars

Nice web and easy auction process

31 March 2026
Unprompted review
Troostwijk Auctions logo

Reply from Troostwijk Auctions

Dear Jesus, 
Thank you so much for your review and the excellent score. We are glad to hear you like the website and our platform and everything went well. We hope you will be able to win many more lots to your liking!

Rated 5 out of 5 stars

User friendly platform

27 March 2026
Unprompted review
Troostwijk Auctions logo

Reply from Troostwijk Auctions

Dear Cristian,
Thank you very much for the wonderful review and the positive feedback! We are delighted to hear that you like our platform and we wish you the very best of luck and success with your bidding!

Rated 4 out of 5 stars

Shortcomings of the Troostwijk online site.

The Troostwijk online site is very good. I have been using it for over 10 years. Its usability has deteriorated a lot recently. It often freezes, it logs you out during bidding, and it only partially displays items marked as favorites during bidding. As a result, I cannot even bid on many items marked as favorites if I look at the favorites folder.
The other old problem is that there is no contact email address for the current auction. As a result, it is very difficult or impossible to negotiate with the seller for items that have been won.
Regardless, the platform is good, and I always keep an eye on it.

1 September 2025
Unprompted review
Troostwijk Auctions logo

Reply from Troostwijk Auctions

Dear József, 
Thank you very much for the review and the score. We are glad to hear you have been a customer for so long and hope you will be for many more years to come. We are sorry to hear the website does not always function to your liking, but we hope you will still be able to follow the lots you are interested in. It is never possible to negotiate directly with the seller via our website, only in certain cases after the auction has ended and a minimum prive has not been reached. If you have any questions or run into any issue when bidding or after winning a lot, please contact us and we would be happy to help!

Rated 5 out of 5 stars

It is easy to participație from the…

It is easy to participație from the smartphone .

1 April 2026
Unprompted review
Troostwijk Auctions logo

Reply from Troostwijk Auctions

Dear Liviu, 
Thank you very much for the review, the score and the feedback. We are delighted to hear you like the app and hope it will help you to find the lots you are interested in!

Rated 5 out of 5 stars

Professionals.

1 April 2026
Unprompted review
Troostwijk Auctions logo

Reply from Troostwijk Auctions

Dear Vladimir, 
Thank you very much for your review and the amazing score. We are very happy to hear you were served well, and hope the lot you won will be of good use to you!

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