trivago Reviews 

Booked hotel and when confirmation came it said two single beds I chose one double got in touch with trivago they said they could change for me but for a charge of £34.73 a bit steep I thought but I paid it two days later am email asking for another £28.86 as they say prices change day by day this means they would be charging more than booking with hotel direct. Help line asking for all information then tell you someone will be in touch within 48hours by email I now have five replies all saying I have to pay the extra but I cannot speak to any one to put my side be very careful when using this site

Scam they will scam you still your information

Have booked to stay at the Travel Lodge in Newquay for one night. Through trivago It has cost me £58.99, Through Travel lodge directly it would have cost me £31 for same accommodation. Not impressed with trivago at all. Definitely will NOT use again.

I'd give no stars if it was an option
The prices bear no resemblance to those shown when clicking through to the "offer".
Needless to say, trivago is lower (30% in this case) than the price actually available. Just loved having my time wasted by these unaccountable, unreachable, unethical timewasters, while I'm stressing about finding somewhere to sleep. Avoid and tell everyone else to tell everyone else to tell everyone else to boycott.

Worst TV ads ever.
AI generated??

Caveat Emptor (let the buyer beware)
I searched on Trivago & booked a hotel on the site that Trivago advertised, Algotels
Reservation made, confirmed & paid in full on 3/1/25.
I arrived at the hotel @ 01.30am after a long flight only to be told that the booking had been cancelled around the 9/1/25 by Algotels / their appointed agent. I had not been advised of this and had to find alternative accommodation @ 01.30am.
Thankfully i managed to get alternative accommodation, however this cost a lot more not to say the mental anguish.
Do not use this company

First time using. I find what I want to book the hotel in London and it gives me an error. I've tried on 2 other devices and it says error! Waste of my time!

(How do I upload a photo)?

toodyu
Company selling blood pressure finger checks is so false and absolutely waste of money and they won’t even refund when u try to request refund and not answering emails sent
Hopeless company

Still the worst website ever
They show prices thst are completely wrong on their site as by the time they forward you to the actual provider it is either higher or lower than what Trivago says
So many bad reviews that they never reply to but they do the good reviews, how arrogant is that!!

Booked a hotel in Dubai for my wife and daughter looked at the hotel online only to find it was permanently closed and their website was down contacted trivago to ask for a refund and had to fight tooth and nail to get a refund told them all they had to do was Google this hotel to find out it was permanently closed but that was too difficult, use booking.com far more reliable.

Rubbish. It gave me a rate for a hotel of £43. I checked myself and got it for £30. Really? Is this site actually any use at all. Please don't bother.

There is no map option visible in the mobile website making the search tool.. pretty much useless unless you want to be in one of the “city centres” which is the only option.. come on Trivago if you are not going to add a map at the very least allow searches based on railway stations!

misleading didn’t give the cheapest price. Absolute rubbish. Don’t waste your time.

Visited this venue with our grandaughter on Sunday.
This was a cold and blustery day, we were directed to wait for access with several other sets of parents with small children in a cold and gloomy courtyard without one Christmas decoration! Given the price of the tickets I think was disgraceful. There was no shelter from the elements, could someone explain why given the size of the house? When we finally got to see Santa it was in a shabby room something like a village hall. The show seemed hastily put together and was very poor. The gift was not even wrapped. VERY SHABBY experience, will not visit again!

Wainrights beer was spot on. Superb real ale.They know how to look after real ale.

Filters are useless
Thought we were booking hotel in Plymouth with breakfast included and hotel parking. Filters added and adverts included breakfast and parking but on contacting hotel a few days before arrival established no breakfast included and car park is not on site.
Not the hotels fault but feel duped by Trivago. Back to Booking.com

Attempted to book various hotels, but the partner websites they link out to are bait-and-switch sites. The advertised cheap prices don't actually exist.

I used to like Trivago, but I will be very wary next time I need to book a hotel. They seem to use booking.com an awful lot. Do they have shares in this awful company? I have had bad experiences with bc but as it was on Trivago I thought it may have improved I was very wrong!

In future I will certainly be very wary about using Trivago

Studio catalogue r disgraceful sending items that r second smell been worn and the wrapping torn no tag. Calender was folded up an torn .the men's set was open torn an all the stuff out the box . How dare they charge me for items that can't be used now due to damage. Beware of dodgy used items from studio an damage items . Don't waste your time and money with studio.

We were going away 5sept for 5 days, my husband had bad fall on 27th August rushed to hospital head trauma he is now on end of life package, not able move do anything for himself. Trauma has caused ruptured blood vessel to cancer on brain. This was all mentioned to trivago but still wont give refund to us. All because we never payed cancellation fee, we are on limited means, our train booking had terms and conditions but refund granted 3 days after I went to station. What is wrong with trivargo very disappointed with them.