Trendimi Reviews 121

I originally gave a one star review titled ‘avoid at all costs’ having had such a terrible experience with the company. The company have since reached out to me to rectify the issue, although I will still say that I think this company is incredibly disorganised. We have exchanged many emails, and have come to a conclusion where I have been offered a free course. I am happy with this outcome but I will say that it was a headache to get to this point. The company asked me to update my review and so I am being honest - I’m happy with the outcome, but would rather things went smoothly from the get go.

The Eyelash technician course was very detailed and to the point at the same time. I wish there were more videos. A pretty good course. Thanks

loved it. I was able to take my time.

I have tried to reach out 4 times on the online customer service support with no response. I purchased 2 vouchers via WagJag and both are coming up as invalid on the Trendimi site. Terrible customer experience so far. Also reached out to Wagjag with no response on a possible refund since Trendimi is not engaging.
Edited Jan 22: After posting this review the Trendimi team has reach out directly and assisted to resolve my voucher issues. I appreciate their quick response.

I purchased a voucher via Wowcher and followed the instructions to redeem my course on the 22nd of December 2021. Trendimi's system did not recognise my voucher code so I contacted them for support via the contact form.
I have contacted them 3 times using this method with not so much as an automated acknowledgement email in response and we are well out of Trendimi's claim to respond within 24 hours.
I was looking forward to this course so I am disappointed in the lack of any support I received and of course will look to get a refund from Wowcher.

Update: I provided them the info requested via TP. Submitted another (4th) customer service contact form - the only way to contact them - still no response from this directly however following my TP review, Michael (Team Leader) kindly responded. Although a little late perhaps as Wowcher has now provided a refund, Michael's email was appreciated as it was professional, supportive and acknowledged my frustration. I may try again in the future, hopefully with more success.

I seldom write reviews but I felt compelled to as Renna has been so incredibly helpful throughtout the whole process.
Great service from the kind and caring Reena.
Thank you :)

Terrible im trying to change my name and last name because it was connected to my Google account and no one hasn't reply me back I don't even have their phone number so I cannot start my course without changing my name and last name, their customer service is terrible

Hello,
I want to thank you for the support you gave me to obtain my certificate. It was a good experience and really recommended. Thank you for clarifying my doubts in such a short time. Now my course is over and I am really happy. Thanks
Sincerely:
Maria Carmen Pena

All the courses I have studied on their website have proved to be knowledgeable and engaging, helping in learning new things and skills, and also personal growth and wellbeing.

This was a wonderful experience. I completed my dream in a few weeks and the course was very helpful and useful. I appreciate team Trendmi

This was a great deal! I had a groupon for the lash tech course & it was very informative! Thank you!

The courses I took were presented in a very user friendly, Useful material and thorough explanation of how to be a successful Eyelash Technician/Gel Manicure/Nail Art and the quizzes at the end of each module made information so easy i took my time everything is at your own pace very informative it was all worth it.

Thankyou so much for the wonderful work you do vaishnavi akkaw❤️I luv my cut😍😍Really awesome kaw😘Everybody luved and appreciate my cut😍I met you ,I knew I had made the right choice 😘😘I couldn’t have imagined anything better than this 🥺😍Best of luck sista😘😘❤️

I purchased this course through Groupon and it said the price was one thing and when I signed it wouldn’t let me open up any course modules without paying an additional fee. This is a scam and want a refund or to receive what was advertised through Groupon.

Very easy to study. Great explanations.

Very good site. Quality products and very fast shipping !!!
I have taken many excellent products !!!
Very good customer service fast response. For a mistake that had been made in a shipment They sent me the correct one very quickly and gave me the product they had sent as a gift as a gif

I had Amazing study sessions and great information was learned through the course! I feel Confident that I can begin. Business going forward with the knowledge that was received

I really enjoyed every moment of this course. I normally get bored quickly and not as motivated as I should be but doing this course was one of the things I will never regret. Absolutely loved it! Great learning material. I was actually excited while studying. It was easy to navigate around the site, videos were clear and straightforward. The exams were straightforward. The staff are excillent. Best online learning experience for me! Highly recommend! Thanks Trendimi 😊
From Haidi Swanepoel.