I just purchased a non motorized treadmill, Ajan was a real asset to talk to and deal with. Kind ,courteous very professional and extremely knowledgeable about the product. Would definitely deal with... See more
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I would put 0 stars if I could. Awful customer service no wonder they lack their BBB accreditation. Received a defective treadmill back in november, two weeks to receive the missing parts and another... See more
Dont buy, dont expect them to set it up either because if you try to schedule multiple times it won't happen. Treadmill purchased for Christmas gift has been sitting since its arrival - went to put it... See more
When looking for Fitness equipment they have so many options. You have almost 2/3 options to choose from. Commercial or Residential they have both. Wouldn’t think of going anywhere else for anything F... See more
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Shop Fitness Equipment Here! Exercise, Gym & Fitness Equipment in Toronto Canada since 1988. Get the Best Prices on Exercise & Fitness Equipment Toronto Canada!
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I ordered a 50lb weider weight plate…
I ordered a 50lb weider weight plate and gloves for the heavy bag which were on clearance everything went fine shipped out fast and very good prices but you always hate paying the shipping i ordered in late septemnber or beginning of october this year will order again always has good deals
DO NOT ORDER ONLINE from this company
DO NOT ORDER ONLINE from this company. I ordered a treadmill online, and was offered the option of requesting in-house delivery and installation, which was something that I required and would not have ordered without that option. I got worried when I had not heard back about my order or request after 1 week. I emailed the online email address and was informed that someone would address my concerns in 5- 7 business days !!!. When I called the direct line, however, I was able to speak to someone who was helpful, although he informed me that the treadmill was actually being shipped today but there was no option for in-house delivery or installation. It was recommended that when the unit was delivered to my driveway, I leave it there and contact the local store to arrange for someone to come at some point to help me bring it in and install it....ridiculous! My recommendation to go to your local store and deal with them personally and avoid the online option.
Buyer beware
Ordered an elliptical that they are now claiming could take a month to deliver. Have asked to cancel item but they say it will take two weeks to even read the message. Seems to be a fake company, that takes money and does nothing else.
If I could put 0 stars I would.
If I could put 0 stars I would.
The customer service is horrible.
I got a defective bike and I have been trying to get a refund ever since it arrived. I sent multiple emails with no response. I swear they are just ignoring me. Very unprofessional.
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