Trax NYC Custom Jewelry Reviews 83

Let me start by saying that I have been a fan and follower of TraxNYC for 10+ years. Naturally I was drawn to the sales position after seeing the posting on Indeed. After I received the offer to enter a trial period, I graciously accepted. After being with the company for 3 weeks I made over 85k in sales to only be paid out 1,900$… I was the only one to arrive early for my shift and always stayed extra hours to learn the business and go above and beyond for the company. Within my first few days I realized that the owner is not as genuine as he portrays himself to be. He is always heard calling his staff retards while mocking them constantly to their faces. Major red flag from the start. Due to this I kept my employment options open. Upon the end of my trial period after exceeding the sales goals I was denied full employment with feedback that“I talk too much”… not based on work ethic which I found highly comical for being a sales role. Another red flag. It is my opinion that this company brings in new reps daily to fill seats and get sales only to be let go and denied their commissions before they are delivered. For a famous company that has millions of followers and sells millions of dollars of jewelry monthly, I found this to be truly shocking and disturbing. Being a sales professional and managing several teams for many years I have seen unethical business practices however I didn’t expect this from TraX. This experience brought me to the realization that the owner truly doesn’t care about his employees in the slightest. It’s goes without saying what he thinks of his followers and clients. For someone who claims to be woke by shedding light on bad business practices he really has some growing to do. Don’t let the fame fool you, he is not as genuine as he portrays himself to be. It seems he has lost his way somewhere in the process. There are plenty of other jewelers to choose from when coming to NYC, I personally would suggest finding one that has a higher regard for your time and hard earned dollars.

I bought three products with 2 being custom pieces...for now that is all i will say and see where this get me with my "concerns"...than I will complete my review as needed

My jeweler Rob P from Traxnw worked with Mak at Traxnyc and made my ring dream come true. Best customer service and best prices around. I highly recommend this company. Trax NW address is
1928 S. Commons, Federal Way
Federal Way, WA
98003

I was very disappointed my so called custom jeweler Marcus said he was making me a custom bracelet.as soon as my wife paid for it .it got ship the next day when he told me it would take a few days to make.then I gave him specific delivery instructions on when to deliver it because none would be home and I had to pay extra to change my delivery date. Poor service

Second purchase from Trax and another beautiful piece of jewelry. Saw the 14k gold men’s bracelet on the site and worked out a deal with the on line agent.
Received it after a week or so and it’s beautiful.

Jorge made my jewelry purchase go smoothly and it was almost 10:00 on a Friday night!!! Can’t wait to do more business with TraxNYC in the future

Thank you Jorge for your advice, your clear and precise answers, you were a great help to me so give you 5 stars

Everything this scumbag sells is stained with African blood. The gold/silver/diamonds are all sourced from slave labour and child slaves. Do not buy anything from this disgusting Porsche of 💩

This company is running off of blood diamonds and minerals, they are actively exploiting african countries such as botswana and are boasting about it online

Hi I would like to buy a rolex Wimbledon from you guys but I'm from England how do I do about going about that please.?

Iev been messaging but no response I like your company I think they are 10 out of 10

Rodrigo helped me with my order and is extremely helpful with great customer services. Made sure i received my jewelry from start to finish. 💪🏼💯
-Mike T

Kenneth and the traxnyc team are amazing. Ken went above and beyond to get me 3 different purchases at the best prices he could get me. Ken worked hard to get me 3 different Miami Cubans at different times with different lengths at a great price each time of purchase. I couldn't have asked more from a jeweler. He worked after hours and pushed the prices as low as he could without losing his job. If I could give anyone advice that's buying jewelry, it would be to buy from traxnyc and specifically ask for Ken if you want the best deal at the best price.

Great customer service from taking their time answering my questions through call to going an extra step of providing me with options for jewelry to see what’s best for me. Will highly recommend to anyone looking to buy jewelry.

I absolutely love my beautiful jewelry from TraxNYC. Their workmanship and attention to detail is impeccable. They offer exceptional customer service from start to finish. I got my eternity band & custom name ring of my daughter and son's name. I'm so thrilled with my purchase! My forever jewelers. Thank you so much!

Excellent, beyond happy with the purchase. I’m in love with my studs!

I’ve got 3 ladies rings and 2 chain from TraxNYC. Still brand new after having them for 2 years.
Customer service is also great and helpful.

I recently purchased a gold chain from TRAXNYC and I couldn’t be happier with my experience. The quality of the chain exceeded my expectations, it’s beautifully crafted and feels substantial. The customer service was also exceptional; they were knowledgeable, helpful, and ensured a smooth transaction from start to finish. I highly recommend TRAXNYC for anyone looking for high-quality gold jewelry.

My recent purchase was a cute diamond half angel wing pendant and necklace. Excellent quality as always. Now Trax NYC is my only go to place for jewelry. They have the best quality and service,

Trax is the place you want to shop your jewelry from. They are very reliable and trustworthy. Maks makes sure every transaction is completed properly. They don’t make one time customers, they make them for lifetime. Definitely recommend y’all go to shop in person or on their website.

TraxNYC exceeded my expectations with their stunning jewelry collection. The craftsmanship is impeccable, showcasing exquisite attention to detail. From elegant diamond rings to bold gold chains, their pieces exude luxury and style. The customer service experience was exceptional, with knowledgeable staff guiding me through my purchase.