Sophie, an agent, was knowledgeable polite and helpful. Although you can achieve a lot with an online booking . You cannot achieve that personal approach. Sophie tailored the holiday to meet our requi... See more
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Friendly, professional and personal service. We were offered many helpful suggestions and never felt rushed or pressurised. The whole process was made extremely painless and I wouldn't hesitate to use... See more
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Sophie in Travel House Carmarthen was thorough, went through all options to find us the best holiday. She took her time, considered everything and we booked a lovely holiday for summer next year. Than... See more
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As soon as you enter Travel House Carmarthen, you were made to feel welcome and at ease, the staff are so friendly and helpful, trying every possibility to make your holiday needs happen. I will alway... See more
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Company details
- Travel Agency
- also in
- Cruise Travel Agency
- Currency Exchange Service
- Travel Aggregator
- Travel Clinic
- Travel Insurance Company
Written by the company
Established in 1992, Travel House is a trusted, independent travel agency right on your high street, with 16 branches across South Wales dedicated to turning your travel dreams into reality. Whether you're dreaming of sun-soaked beach holidays, unforgettable cruises, family adventures, or guided tours, our experienced team is here to find the perfect holiday for you. As your one-stop travel shop, we offer an extensive range of services – from holidays and excursions to competitive currency rates, travel insurance, and holiday extras like airport parking and transfers. With our 0% interest monthly payment plans, you can spread the cost of your trip with ease, making your dream getaway more accessible than ever. Plus, all of our holiday packages are fully ATOL & ABTA protected, giving you complete peace of mind every step of the way. Enjoy a stress-free booking process with Travel House, where every detail is taken care of by us. Discover your next adventure at www.travelhouse.co.uk or contact your nearest branch today!
The Time Is Now
Written by the company
- Don’t Wait, THE TIME IS NOW!
- With our wide range of discount holidays, low deposits and payment plans, now is the time to book your dream getaway. Book your ABTA & ATOL protected holiday at the Travel House. The Time is Now.
Book With Confidence
ABTA & ATOL protected for your peace of mind.
All flight-inclusive package holidays on our website are financially protected by the ATOL scheme. This means that in the very unlikely event that something happens to us or one of our travel suppliers, you have comfort that you will be able to get home safely and won’t be stranded abroad and if you were yet to go on holiday, you’ll get a full refund.
Contact info
Unit 14, Greyfriars, Carmarthen, SA31 3BN, Carmarthenshire, United Kingdom
- 01267221700
4.9
Excellent
247 reviews
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Reply from Travel House - Carmarthen
Hi Kathleen,
You are very welcome and thank you for the 5 star review.
Thanks Sophie
Great as always
As always, the agent ensures that we had all the help required before booking out holiday and sorting our paperwork.
31 December 2025
Reply from Travel House - Carmarthen
Thank you so much for the 5 star review, it was my pleasure. Joy
Very professional and friendly staff
Very professional and friendly staff, a pleasure to book with.
13 December 2025
Reply from Travel House - Carmarthen
Hi Michael,
Thank you so much for the 5* review, always a pleasure.
Regards
Joy
Reply from Travel House - Carmarthen
Thank you for your lovely words, nothing is ever too much hassle.
Regards Kelsy
Reply from Travel House - Carmarthen
Hi Debbie,
Thank you for the 5* review we hope they enjoy.
Thanks Joy
Reply from Travel House - Carmarthen
Hi Annette,
Thank you for the 5* review.
Regards Sophie
Reply from Travel House - Carmarthen
Hi Paul,
Thank you for your lovely words regarding Megan.
Regards Sophie
Professional and knowledgable
Friendly, helpful staff. Took time to answer all my questions. Nothing was too much trouble. First time cruiser so had no knowledge of booking. Couldn't have done it without them.
21 October 2025
Carmarthens’ excellent customer service
Prompt answering of the telephone,booked airport parking which was what I required on this occasion with no hassle.The advisor was clearly spoken and extremely polite and helpful. I always use travel house Carmarthen when booking package holidays for the personal service,and to avoid online as much as possible.My motto is always “use it or loose it!”
18 October 2025
We had great service and help from Joy
We had great service and help from Joy. Very efficient and took time to explain everything and make sure we got what we wanted. All staff are friendly and helpful. Will definitely be going back to book our next trip with them.
10 October 2025
Unprompted review
Professional
Lovely ladies, very helpful and made to feel at ease. We had a bit of a laugh and still managed to get everything sorted professionally.
11 October 2025
Travel house is so good we keep going…
Travel house is so good we keep going back. The staff are excellent. Thank you ladies. 😊
24 September 2025
We always go to Travel House to book…
We always go to Travel House to book our annual holiday. Every member of the staff are friendly, helpful and experienced in booking the right holiday for you and we would not go anywhere else for holiday bookings
30 September 2025
Reply from Travel House - Carmarthen
Hi Sandra,
Thank you so much for your lovely review, it is always a pleasure.
Regards Megan
Always polite and informative
Always polite and informative. A down to earth travel agents offering dreams that come true.
19 September 2025
Reply from Travel House - Carmarthen
Hi Jessica,
Thank you so much for your 5 star review, always a pleasure, we hope you enjoy your next holiday.
Many Thanks Joy
Absolutely amazing service the girls…
Absolutely amazing service the girls went above and beyond for us to book the holiday that was best for are 2 autistic children. Would highly recommend travel house
21 September 2025
Reply from Travel House - Carmarthen
Hi Kirsty,
Thank you for the 5* review, we hope you all have a fantastic holiday and the boys enjoy themselves in Tenerife.
Regards
Sophie & Megan
Rebecca Mason had made the booking so…
Rebecca Mason had made the booking so easy very helpful nothing was too much trouble, great advice, definitely will be booking with her again
Amazing service
23 September 2025
Reply from Travel House - Carmarthen
Hi Leslie,
Thank you for the 5 star review.
Regards
Joy
You booked the car-parking for 2026 in…
You booked the car-parking for 2026 in error as we fly today.
Our out of pocket expense is £285 in addition to the £140 we’ve already paid for parking: due to having to accept the immediate rates for parking.
We would prefer to be reimbursed in full for your error before we return on 03/10/25: not a great start to our holiday.
Please contact me to make your resolution offer.
19 September 2025
Reply from Travel House - Carmarthen
Hi Steve. It would have been nice if you had given us a chance to sort this out before posting a 1 star review on here, I will contact you directly. Joy (Branch Manager)
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