Simple online preorder and Bpay. Pickup from local Travelex Store in Belconnen Mall 10 days later. Very polite and helpful staff member. Just remember your passport etc so they can verify its you. W... See more
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Review summary
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Reviews shaping this summary
Best exchange rate available. Fees and charges were not applicable for this transaction. Very convenient for pick up at my local post office. It would have been nice to have a choice in note denominat... See more
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The process was very easy ordering currency on line through Travelex. When you are planning a holiday you already have so much to think about so having the stress taken out of this process is great. I... See more
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I had inadvertently put the wrong date for collection, in fact, that date was after my flight. However, the sales agent was very cooperative and she promised to call me if the money arrived earlier.... See more
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Company details
- #3 of 12 best companies in Currency Exchange Service
- #10 of 18 best companies in Financial Institution
- #4 of 9 best companies in Money Transfer Service
- #26 of 33 best companies in Non-Bank Financial Service
Written by the company
Trusted for over 40 years by millions of savvy travellers. Exchange foreign currency online or in-store, get the award-winning Travelex Money Card, transfer money overseas, and much more.
Leading the World in Foreign Exchange
Written by the company
- Trusted by millions every year!
- Whether you’re a last-minute shopper at the airport or a planner searching for the best deal online, we provide the best service, most convenient access, and award-winning solutions for foreign currency in any way you prefer.
Contact info
Suite 45.01, Level 45, 25 Martin Place, 2000, Sydney, Australia
- 1800 440 039
- retailcscaust.nz@travelex.com
- www.travelex.com.au
4.5
Excellent
23K reviews
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Reply from Travelex AU
Hi, and thank you for the stellar review. Knowing we’ve helped make your travel money a breeze has us over the moon. Wishing you smooth journeys and exciting adventures ahead. Safe travels! Kind regards, Online Support Team.
So easy to do and easy collection
26 July 2026
Reply from Travelex AU
Wow, a 5-star review? That’s got us feeling like we’ve just landed in paradise. Thanks for letting us be a part of your travel plans, it’s always a joy to help you jet-set with ease. Bon voyage and see you next time. Kind regards, Online Support Team.
I'm angry that you have taken $4 per…
I'm angry that you have taken $4 per month for an 'inactivity' fee ... You have had my money in your accounts which you are making interest on and yet you exploit my lack of need to use the card between trips overseas ... this is exploitative and shows no regard for your customers... I will not be using Travelex after this next trip as will be transferring to Wyse
26 July 2026
Reply from Travelex AU
We’re extremely sorry for the inconvenience you’ve experienced. Please send us the details at RetailCSCAust.NZ@travelex.com so we can follow up and put it right for you. Kind regards, Online Support Team.
YOUVE GOT TO HAVE ROCKS IN YOUR HAND TO…
YOUVE GOT TO HAVE ROCKS IN YOUR HAND TO USE TRAVELEX.
We choose to use them due to there advertising instead of our cards overseas. Numerous times we were on hold because of security features at a food place lol and I’m talking less then $3 AUD transactions
Then, lol you call them…. They can’t unlock it within 24 hours because they can’t contact there security department there is no way of doing so……
Want a good holiday lol stay away from these guys I assure you. Want a stressful holiday quick sign up……
1 August 2026
Unprompted review
Reply from Travelex AU
We always aim to provide a first class experience, so we’re disappointed to hear this wasn’t the case for you. Please get in touch at RetailCSCAust.NZ@travelex.com, and we’ll do everything we can to fix this. Regards, Online Support Team.
Reply from Travelex AU
Hi there, thanks a million for the glowing 5-star review! It’s fantastic to know we could make buying travel money as smooth as a first-class flight. Safe travels wherever your next adventure takes you! Kind regards, Online Support Team.
Flawless experience
It was easy to order or currency online. It arrived at our local Travelex very quickly. I was very happy to see that the lovely Lily still works at Toowoomba Travelex. She has assisted us 3 times over the past few years and she’s absolutely lovely.
25 July 2026
Reply from Travelex AU
Thank you, that’s so great to hear. We’re glad we could take care of your travel money needs without any turbulence, it’s what we’re always aiming for. Have a great trip and we look forward to helping you again soon. Kind regards, Online Support Team.
Great experience
Easy to navigate the website and fabulous to get an outstanding rate of exchange with only a small fee charged. It is so much more convenient being able to get the money sent locally for collection too
26 July 2026
Reply from Travelex AU
Hi there, thanks a million for the glowing 5-star review! It’s fantastic to know we could make buying travel money as smooth as a first-class flight. Safe travels wherever your next adventure takes you! Kind regards, Online Support Team.
Good reliable service however I wish I…
Good reliable service however I wish I did not receive all 50 dollar notes. Some smaller ones as well is what I expected.
26 July 2026
Reply from Travelex AU
Hello! We really appreciate your thoughtful 4-star feedback. It’s great to know we’re on the right track. We’re always striving to make every experience a 5-star one. Thank you for your support, and we can’t wait to assist you again. Travel well! Kind regards, Online Support Team.
Reply from Travelex AU
Thank you, that’s so great to hear. We’re glad we could take care of your travel money needs without any turbulence, it’s what we’re always aiming for. Have a great trip and we look forward to helping you again soon. Kind regards, Online Support Team.
Reply from Travelex AU
Hi, and thanks for the top-notch review. Helping you prep for your travels is our passport to happiness. Here’s hoping your trips are filled with fun, sun, and hassle-free exchanges. Until next time and safe travels. Kind regards, Online Support Team.
Easy to order and pick up
Easy to order and pick up. Post office staff could be more welcoming
26 July 2026
Reply from Travelex AU
Hey there. A huge thank-you for the 5-star rating. We love being your go-to for travel money, it’s like being your trusty travel companion, minus the jet lag. Wishing you safe travels and endless adventures. Bon voyage, from Online Support Team!
need a way to pick denominations
no probelms but i wish there was somewhere to make a request for certain denominations in the currencies instead of the lucky dip it is
26 July 2026
Reply from Travelex AU
Hi! Your 5-star review has truly made our day, thank you. We’re grinning ear to ear, just like you’ll be when you’re enjoying your trip. Wherever you’re headed, may your journey be as smooth as our service. Bon voyage from Online Support Team!
Very easy to order and receice…
Very easy to order and receice international currency but disappointing that we can’t nominate the denominations of notes. Needed USD for tips on a cruise ship but only got 50 & 100 dollar bills.
22 July 2026
Reply from Travelex AU
Hi, thank you for taking the time to provide your feedback, it is appreciated. Unfortunately, we cannot specify denominations for order. If you are collecting the order from a Travelex bureau, you can email: tmoa@travelex.com before collection to make a request for specified denominations. However, please be aware this is within the stores discretion and may not be possible depending on stock availability. We look forward to welcoming you back to www.travelex.com.au/. Kind regards, Online Support Team.
Used travelex 3 times for purchase of…
Used travelex 3 times for purchase of various currency
and with highly compeitive rates . commitment to delivery and excellent service was consistent with all three purchases, why would you use anyone else?
19 July 2026
Reply from Travelex AU
Thank you for the fantastic 5-star review. It’s wonderful to know we’ve made your travel money as easy as packing your carry-on. Here’s to more seamless adventures and thrilling destinations ahead. Enjoy the trip! Kind regards, Online Support Team.
Easy online ordering and quick delivery
23 July 2026
Reply from Travelex AU
Hello and thanks a ton. Your feedback has left us on cloud nine. It’s our goal to ensure you’re ready to go the distance with hassle-free travel money. Happy travels and come back soon. Kind regards, Online Support Team.
Currency exchange was very…
Currency exchange was seamless and very straightforward. Thank you.
24 December 2025
Reply from Travelex AU
Hi, and thank you for the stellar review. Knowing we’ve helped make your travel money a breeze has us over the moon. Wishing you smooth journeys and exciting adventures ahead. Safe travels! Kind regards, Online Support Team.
Transferring funds onto my card was…
Transferring funds onto my card was straight forward. I was notified of the top up very quickly.
25 July 2026
Reply from Travelex AU
Hi there, thanks a million for the glowing 5-star review! It’s fantastic to know we could make buying travel money as smooth as a first-class flight. Safe travels wherever your next adventure takes you! Kind regards, Online Support Team.
Reply from Travelex AU
Wow, a 5-star review? That’s got us feeling like we’ve just landed in paradise. Thanks for letting us be a part of your travel plans, it’s always a joy to help you jet-set with ease. Bon voyage and see you next time. Kind regards, Online Support Team.
I ordered $1,000 AUS in IDR and was…
I ordered $1,000 AUS in IDR and was given all of it in the largest note size, when I asked for some smaller notes I was told No, I recommend that you carry or incorporate some smaller notes as people in Bali need tips
24 July 2026
Reply from Travelex AU
Hi, thank you for taking the time to provide your feedback, it is appreciated. Unfortunately, we cannot specify denominations for order. If you are collecting the order from a Travelex bureau, you can email: tmoa@travelex.com before collection to make a request for specified denominations. However, please be aware this is within the stores discretion and may not be possible depending on stock availability. We look forward to welcoming you back to www.travelex.com.au/. Kind regards, Online Support Team.
Extremely happy and satisfied
The things that make it great is, professionalism in all aspects even when I rang to get some advice the lady was right on the ball extremely polite and again very professional, i will always use Travelex and I have told all my friends how easy it is with no hassles, thank you Travelex
24 July 2026
Reply from Travelex AU
Hi, and thank you for the stellar review. Knowing we’ve helped make your travel money a breeze has us over the moon. Wishing you smooth journeys and exciting adventures ahead. Safe travels! Kind regards, Online Support Team.
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