Trampoline Warehouse Reviews 

2,580
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 92 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the outstanding customer service, praising the team for providing helpful guidance and maintaining clear communication throughout the entire order process. Many people also note that the trampolines are built with top quality materials, making them exceptionally sturdy, safe, and long-lasting for children to enjoy. Some reviewers were not happy with the delivery service, mentioning occasional unexpected problems with couriers or false tracking messages. Consumers additionally pointed out that putting everything together could sometimes require considerable strength or extra effort due to tricky parts like heavy boxes or tight springs.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the great quality and sturdy... See more

Delivery service

Reviewers mention positive feedback about delivery service, consistently highlighting quick shipping times... See more

Quality

Reviewers highlight positive aspects of quality, expressing high satisfaction with the sturdy and well-built... See more

Service

Users describe positive interactions with service, highlighting a pleasant, efficient, and professional... See more

Customer service

Clients share positive opinions on customer_service, noting that communication is second to none and staff... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Overall a very well built and sturdy trampoline made of top quality materials. Delivery was next day as advertised and they even gave a courtesy call warning of possible Bank Holiday delays. My only m... See more

Rated 5 out of 5 stars

So far so good! Amazing customer service had a call within minutes to arrange delivery and a thanks for the purchase! Trampoline now built and kids loving it. Noticed that it was a lot quieter than pr... See more

Rated 5 out of 5 stars

This company is fab! I have purchased 2 trampolines from here and the reason I chose it again was because of the amazing service. The communication is second to none. They call you when they receive y... See more

Rated 5 out of 5 stars

Incredible service, kept in touch throughout delivery and arrived on time. My 10-year-old daughter absolutely loved it, started building it Christmas Day and was straightforward to assemble. Man... See more


Company details

  1. Outdoor Sports Store
  2. Children's Toys Store
  3. Garden

About Trampoline Warehouse

Written by the company

Trampoline Warehouse: Your Trusted Source for High-Quality Outdoor Garden Trampolines

Welcome to Trampoline Warehouse, the UK's leading online trampoline specialists. With over 15 years of experience and more than 200,000 trampolines delivered, we pride ourselves on offering top-quality outdoor garden trampolines at unbeatable prices. Our customers have rated us "Excellent" on Trustpilot, a testament to our commitment to safety, quality, and exceptional customer service. At Trampoline Warehouse, we ensure all our trampolines for sale come with full safety enclosures and padding. Enjoy FREE next-day delivery on all trampolines held in stock.

Discover our huge range of trampolines, perfect for every garden size and jumper:

Looking to buy trampolines online? Browse our full collection of All Trampolines and find the perfect fit for your family. All our trampolines include a FREE enclosure, FREE ladder, and FREE next-day delivery. Choose Trampoline Warehouse for the best trampolines online, backed by thousands of 5-star reviews and a dedicated UK customer service team.

Why Choose Trampoline Warehouse?

  • ★★★★★ 5 Star Reviews
  • ✔ 15+ Years Experience
  • ✔ Over 200,000 Trampolines Delivered
  • ✔ FREE Next Day Delivery
  • ✔ Safety First: All trampolines include enclosures and padding.
  • ✔ UK Based Customer Service

Visit Trampoline Warehouse today for our HUGE TRAMPOLINE SALE and order online for fast, free delivery!


Contact info

Trampoline Warehouse

Incredible Selection of Trampolines at Amazing Prices

4.9

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(2,580)

82 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very satisfied!

Ordered late on Wednesday - phone call same day and delivery by 8am Friday. Trampoline easy to put together, solid and grandkids love it. Would order again without question!

11 July 2025
Unprompted review
Rated 5 out of 5 stars

Superb

Great communication throughout! Very happy with the purchase! Excellent design and very sturdy.

8 July 2025
Rated 3 out of 5 stars

Frame isn’t very sturdy

Frame isn’t very sturdy, it flexes as my daughter bounces, which loses power from the bed.
Net was too big, had a replacement sent out promptly.

8 July 2025
Trampoline Warehouse logo

Reply from Trampoline Warehouse

Dear Darren

UPDATE >>>>>>>>>>

I am glad the replacement net resolved the issue for you, Thank you for getting in contact.

Lee

Thanks for taking the time to write a review. I am very sorry to hear this. Our safety nets shouldn't be loose and saggy, so i have left you a voicemail to contact me and send some pictures to us so we can investigate this and, if needed to replace the net.

Please can you call me on 01626 358781.

Many Thanks
Lee Burridge
Customer Service Manager
01626 358781

Rated 5 out of 5 stars

Great quality trampoline (7x10…

Great quality trampoline (7x10 rectangle) with excellent customer service. I emailed late on a Sunday to say the spring cover had a tear in it and they called me first thing Monday to say they’ll replace it. Why don’t other companies do customer service like this? It’s simple to make a quick and friendly phone call. Well done trampoline warehouse

7 July 2025
Unprompted review
Rated 5 out of 5 stars

Great service from start to finish

Great communication after my purchase. There was a slight issue with the delivery and the service people were straight on it and ensured I got the trampoline in time for the weekend. Great service and very friendly helpful people.

30 June 2025
Rated 5 out of 5 stars

Bought as a gift for my grandson

Bought as a gift for my grandson. It met all our expectations. The little mischievous one is very happy! My recommendation - improve the assembly diagram, especially for the upper circle. Wonderful, correct service!

24 June 2025
Rated 5 out of 5 stars

Outstanding service!

This is the second trampoline we have purchased, the previous one lasted over 10 years! We chose to buy again from trampoline warehouse as we knew we would be getting a professional service with an excellent product. We received both! In addition, I called customer service beforehand to clarify options and suitably, both were answered with knowledge and patience! Outstanding service on both fronts and delighted with our purchase! Thank yon!

24 June 2025
Rated 5 out of 5 stars

Fully Satisfied

The whole transaction was great from start to finish - a courtesy call after the order was appreciated and the delivery arrived with no fuss or complications. Would use again!

16 June 2025
Rated 5 out of 5 stars

Bounce away

Great trampoline. Ordered online, received a phone call thanking me for purchasing and an expected delivery date. Quick delivery, and great price.
Thanks guys

10 June 2025
Rated 4 out of 5 stars

A good experience

Really easy to order and next day delivery. It was my fault I ordered it on a Friday before a bank holiday, but it still arrived on the Tuesday. Trampoline was easy to assemble, about 2 hours on my own, and appears very sturdy. My only slight criticism relates to the delivery. On arrival all four boxes were damaged, to the extent that some contents were spilling out. This is likely a courier issue, but could be mitigated with some cello wrap around the boxes.

10 June 2025
Rated 5 out of 5 stars

Great product, easy to put together

Great service, got a call just after ordering to let me know when the product will be dispatched as it was not in stock, and that someone will let me know before the day.

However, that was it, never heard anything 30 minutes before the guy turned up on the drive. So lucky we were in.

Easy to put together

20 May 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look