Trampoline Warehouse Reviews 

2,580
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 92 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the outstanding customer service, praising the team for providing helpful guidance and maintaining clear communication throughout the entire order process. Many people also note that the trampolines are built with top quality materials, making them exceptionally sturdy, safe, and long-lasting for children to enjoy. Some reviewers were not happy with the delivery service, mentioning occasional unexpected problems with couriers or false tracking messages. Consumers additionally pointed out that putting everything together could sometimes require considerable strength or extra effort due to tricky parts like heavy boxes or tight springs.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the great quality and sturdy... See more

Delivery service

Reviewers mention positive feedback about delivery service, consistently highlighting quick shipping times... See more

Quality

Reviewers highlight positive aspects of quality, expressing high satisfaction with the sturdy and well-built... See more

Service

Users describe positive interactions with service, highlighting a pleasant, efficient, and professional... See more

Customer service

Clients share positive opinions on customer_service, noting that communication is second to none and staff... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Overall a very well built and sturdy trampoline made of top quality materials. Delivery was next day as advertised and they even gave a courtesy call warning of possible Bank Holiday delays. My only m... See more

Rated 5 out of 5 stars

So far so good! Amazing customer service had a call within minutes to arrange delivery and a thanks for the purchase! Trampoline now built and kids loving it. Noticed that it was a lot quieter than pr... See more

Rated 5 out of 5 stars

This company is fab! I have purchased 2 trampolines from here and the reason I chose it again was because of the amazing service. The communication is second to none. They call you when they receive y... See more

Rated 5 out of 5 stars

Incredible service, kept in touch throughout delivery and arrived on time. My 10-year-old daughter absolutely loved it, started building it Christmas Day and was straightforward to assemble. Man... See more


Company details

  1. Outdoor Sports Store
  2. Children's Toys Store
  3. Garden

About Trampoline Warehouse

Written by the company

Trampoline Warehouse: Your Trusted Source for High-Quality Outdoor Garden Trampolines

Welcome to Trampoline Warehouse, the UK's leading online trampoline specialists. With over 15 years of experience and more than 200,000 trampolines delivered, we pride ourselves on offering top-quality outdoor garden trampolines at unbeatable prices. Our customers have rated us "Excellent" on Trustpilot, a testament to our commitment to safety, quality, and exceptional customer service. At Trampoline Warehouse, we ensure all our trampolines for sale come with full safety enclosures and padding. Enjoy FREE next-day delivery on all trampolines held in stock.

Discover our huge range of trampolines, perfect for every garden size and jumper:

Looking to buy trampolines online? Browse our full collection of All Trampolines and find the perfect fit for your family. All our trampolines include a FREE enclosure, FREE ladder, and FREE next-day delivery. Choose Trampoline Warehouse for the best trampolines online, backed by thousands of 5-star reviews and a dedicated UK customer service team.

Why Choose Trampoline Warehouse?

  • ★★★★★ 5 Star Reviews
  • ✔ 15+ Years Experience
  • ✔ Over 200,000 Trampolines Delivered
  • ✔ FREE Next Day Delivery
  • ✔ Safety First: All trampolines include enclosures and padding.
  • ✔ UK Based Customer Service

Visit Trampoline Warehouse today for our HUGE TRAMPOLINE SALE and order online for fast, free delivery!


Contact info

Trampoline Warehouse

Incredible Selection of Trampolines at Amazing Prices

4.9

Excellent

TrustScore 5 out of 5

3K reviews

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4.9

All reviews

(2,580)

81 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I have used trampoline warehouses for…

I have used trampoline warehouses for years and we have had about 4 trampolines from them. The quality is always fantastic. Delivery is always on time! And customer service are helpful when we have needed them. My autistic son uses his trampoline daily to support regulation so it’s necessary to have a large trampoline. And trampoline warehouse
Provide large trampoline with a great price.
We are very satisfied with the quality of the products

2 September 2025
Rated 5 out of 5 stars

All good

All good. Arrived quickly. Took quite a bit of putting together that I could not have done without some strong other person. Had to follow instructions carefully. Once up - kids are loving it and we are very happy with it.

26 August 2025
Rated 5 out of 5 stars

Professional

Friendly, knowledgeable and very professional company. Gave me plenty of information, trampoline arrived quickly and is very good quality.

26 August 2025
Rated 5 out of 5 stars

Amazing quality and customer service

We built the trampoline in 1.5 hours, the instructions were clear and the trampoline itself is brilliant quality.
The delivery service was quick and the bloke was friendly and helpful.

Really pleased with everything, right from the ease of placing order and initial phone call to confirm (on a Sunday!) to final product. I will be recommending to everyone!

18 August 2025
Rated 5 out of 5 stars

9ft by 14ft Trampoline

So far so good! Amazing customer service had a call within minutes to arrange delivery and a thanks for the purchase! Trampoline now built and kids loving it. Noticed that it was a lot quieter than previous purchases from other companies and build quality seems very good. Instructions very basic however once everything was laid out it was easy enough to see where parts go! No instructions for the safety net but again easy to install! Very good product

18 August 2025
Rated 5 out of 5 stars

Fantastic Company

Fantastic company to deal with. Fully transparent process and proactive communication as soon as I placed the order. Very impressed.

6 August 2025
Unprompted review
Rated 3 out of 5 stars

Mixed feelings.

The customer service was very good. The delivery company was not good at all.
The instructions were awful - they are for multiple models and very unclear.
The way that the netting is fixed to the frame is really bad - for a trampoline at this price, this should have had eyelets in it to enable secure threading of the securing rope.

11 August 2025
Trampoline Warehouse logo

Reply from Trampoline Warehouse

Dear David

Thanks for your feedback regarding your order. I am pleased to hear you were happy with our service,but sorry to hear you weren't happy with the delivery team, Instructions, or the Safety net.

I just left you a voicemail. Please call me on 01626 358781.

Many Thanks
Lee
Customer Service Manager
Trampoline Warehouse
01626 358781

Rated 5 out of 5 stars

Great trampoline

Bought this trampoline for my Grandkids ( ages 4 and 8) They both love it.
Service was good. Speedy delivery. Easy to put together for two people.

11 August 2025
Rated 5 out of 5 stars

Trampoline Warehouse are a great…

Trampoline Warehouse are a great company.
I had to contact their customer services department who answered my call promptly and they were able to answer the query I had regarding my order.
They should be commended for their efficient, helpful and polite service that they provide .
The trampoline arrived in time for my grandsons birthday and he was so thrilled with his present.

11 August 2025
Rated 5 out of 5 stars

Excellent after-sales service.

They gave me very good advice on finding a trampoline that matched pretty specialist needs. There was an issue with it four months later, and they immediately provided me with replacement parts without charge. Very good service.

28 July 2025
Unprompted review

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