Ordered on line in the morning and it was despatched in the afternoon. Excellent service. I opted for overnight delivery. Fedex were the carrier who advised the parcel was on the Van at 07.30 am at... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Restarting with n gauge and now know I need the versatility of the kato unitrack system. Easy now to change my mind and don't need to strain my eyes to make good connections. Train Trax are perfect fo... See more
Company replied
The specific n guage bridges I wanted were sourced within a week following a call to the York office and I was notified straight away once they arrived. I immediately placed my order and received the... See more
I stumbled upon Train Trax while doing a Google search for "Smallest N Scale track circle" which led me to Kato unitrack then Train Trax that was a UK supplier, I emailed Train Trax to ask a... See more
Company replied
Company details
Written by the company
Train Trax is dedicated to Kato Model Railway products to buy online. I stock all the popular Kato N gauge Unitrack, rolling stock and buildings. I carry a large range of locomotives, carriages, wagons and sets from Kato USA. I also stock a growing range of European and Japanese outline, Locomotive Multiple Units and Rolling stock, with more coming from Kato regularly. So if you are just starting your layout or you are a seasoned Unitrack modeller I endeavour to have the products you are looking for!
Contact info
Model Railway Magic, Unit 15 The Bull Centre, Stockton Lane , YO32 9LE, York, United Kingdom
- 01904215416
- help@traintrax.co.uk
- www.traintrax.co.uk
4.9
Excellent
977 reviews
Asks customers to review
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Kato U.k. Top Supplier
I have made numerous purchases from Train Trax & never had any issues. They are my go to for anything Kato related. You will often find their prices are comparable or even cheaper than used stock on auction sites. Deliveries are prompt & the website is easy to navigate with items clearly marked regards being in stock or pre order unlike other sites.
24 June 2025
Unprompted review
Reply from Train Trax
Thank you so much for your kind review, we love to share our love for the hobby and we glad it's shining through to the business!
High quality service
Fast service. Very competitive price. Well packed and safely delivered.
2 June 2025
Reply from Train Trax
Thank you for the lovely review, we're very happy to share this hobby with people!
Fast and accurate service
Fast and accurate service. The ordered items were assembled and sent to the Post Office for delivery within a few hours. Post Office delivered on time. Very happy with the purchase.
10 June 2025
Reply from Train Trax
Thank you for the review, we love it when a plan comes together!
Perfect every time an the only site I…
Perfect every time an the only site I know that is good quality and cheap for Kato it’s just amazing x
9 June 2025
Reply from Train Trax
Thanks for the kind review, we like to keep our prices down so more people can enjoy the hobby. We just love sharing what we're passionate about!
Kato Unitrack is a great product and…
Kato Unitrack is a great product and Traintrax are one of the best places to get it, huge choice, great prices and super quick service, plus their website is really easy to use.
9 June 2025
Reply from Train Trax
Thank you for the kind review, we love Unitrack too, our layouts at home are all made with it!
Reply from Train Trax
Thank you for the review, we try our best!
Reply from Train Trax
thank you for the kind review!
Reply from Train Trax
Thank you for the lovely review, it is much appreciated!
Order
It was very clear and easy to order the item i wanted. Great customer service letting me know about my purchase. I will be using TrainTrax going forward and would recommend them to friends.
6 June 2025
Reply from Train Trax
Thank you for the lovely review, we look forward to getting you the fun things you need in the future!
Reply from Train Trax
Thank you for the kind review, we appreciate it!
N gauge Kato track
I recently purchased some N gauge Kato track from Train Trax. The price was really good and the order was delivered by Royal Mail 48 hour tracked exactly on time. Excellent service. Thank you.
3 June 2025
Reply from Train Trax
Thank you for your custom and the kind review, we love it when a plan comes together!
My go to place for anything Kato
Found them to be a great source for parts and very knowledgeable & helpful. Very fair priced and been very satisfied with all my dealings with them. Highly recommend 👍
3 May 2025
Unprompted review
Reply from Train Trax
Thank you for the kind review, we do our best to make sure we can give the best about Kato as we're all a little enthusiastic about it! Thank you again.
Exactly what I ordered
Exactly what I ordered, and delivered exactly when I was told it would arrive. What's not to like?
2 June 2025
Reply from Train Trax
After discussion in the office we have decided "not having model trains" would definitely be something to not like, luckily we seem to have solved that problem! Thank you so much for the kind words, they mean a lot to us!
Highly recommended
Train trax is an excellent company for the purchase of Kato model railway products. Their prices are really good and they dispatch orders promptly. Delivery is usually by Royal Mail 48 hour tracked. If goods are not in stock, they will order them for you. I have always experienced the most excellent service from them and I would not consider going anywhere else for my Kato model railway products.
2 June 2025
Reply from Train Trax
Thank you for the lovely review, we're a tiny team passionate about Kato products and always happy to make sure you can enjoy them too! Thanks again, we really appreciate the kind words.
Great service good prices
30 May 2025
Reply from Train Trax
Thanks kindly for the review. Anything we can do better to get 5 stars next time?
Excellent Service as always!
29 May 2025
Reply from Train Trax
Thank you for taking the time to drop us a review!
Great service as always thank you
29 May 2025
Reply from Train Trax
Glad to always be of help! Thanks for dropping a review!
Answered all my questions and suppled…
Answered all my questions and suppled what I required
28 May 2025
Reply from Train Trax
Thanks for the review, we try our best!
Kato Order
Really good to deal with. Kato models were competively priced and excellent delivery by Royal Mail. All fine. Thank you.
27 May 2025
Reply from Train Trax
Thanks for taking the time to drop us a review, we appreciate it!
Would give 6 star
Quick delivery, cheap prices, helpful customer services, quality products
28 May 2025
Reply from Train Trax
We wish you could give us 6 stars too, we try our best! Thank you for the kind review.
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