Each member of staff knows their role and does it well, but the finance side yesterday afternoon and this morning was a bit robotic. It is understandably very professional but with that lacks charisma... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
The Trade Centre Group Plc is one of the UK’s largest independent used car retailers, we are known for our high-volume of car sales and our strong family-owned roots. Trade Centre Group sell over 35,000 used cars every year and we focus on offering customers a wide variety of quality used cars, outstanding value, exceptional service along with the convenience to drive your car away the same day.
£1000 PRICE PROMISE
Our Price Promise, you can't beat it!

Contact info
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Saiira was brilliant and efficient with…
Saiira was brilliant and efficient with all the paperwork.
Very happy with the staff who dealt…
Very happy with the staff who dealt with me to get a new car, very helpful thanks.
Emilio and Matt was extremely helpful
Emilio and Matt was extremely helpful, i have purchased my first car from the Trade Centre Coventry. Couldnt ask for more help thank you everyone for assisting me.
All the team
All the team, from walking into the door, going through the application process, to finishing the documents were all nice and easy. No pressure on you and i will be back again.
Great collection service
Emilio Negru was fab, talked me through everything. Very thorough, polite a helpful.
Picking up car
Great service from start to finish no pressure sales team and picking the car up was great no problems highly recommend the company
DO NOT USE THIS COMPANY
2nd time my car has been back to be fixed based on lies being told. Paperwork said wet belt was in “fine condition” didn’t trust that so got a second opinion, only to be told it was cracked and needed changing 2 years ago! Play had the wrong oil added.
Took the car back and fair enough Johnathan organised for me a courtesy car, had the car over a week with no updates, reported the courtesy car as the suspension is creaking, it’s juddering when at a standstill. I’ve got a 3 year old in the car with me, which is very worrying.
Sent Johnathan an email on the 20th Aug with no reply & send another on the 21st Aug as I want to know where the car is up to and when I can take this heap back & have the car back I’m paying for!! Guess what… got an out of office from Johnathan, he’s gone off on annual leave with no communication of this or advice on the matter in hand, with no handover to a colleague either!
Another example of the terrible customer service received. If I could give anyone any advice it would be NEVER BUY FROM TRADE CENTRE
rabiha has been great
rabiha has been great, made it a very good experience this is my second time, very good customer service. Very strong and different positively.
Had a great experience here
Had a great experience here, over all the staff were all really helpful, special mention to Zach and Aidan who made the experience a lot easier and were so helpful, nothing was too much for them when asking questions.
Would highly reccomnend the Trade Centre, Rochdale.
Brilliant experience today
Brilliant experience today, everything was sorted for me by the lovely Harry and his colleague; Abdur. Very easy process!
Good experience
Good experience, nice car but a little long with the waiting for finance, im happy with the service received from rabiha. Thank you
Thank you.Harpreet to make my day 🫶
Thank you.Harpreet to make my day 🫶
You explain me everything very clearly,
Thank you very much for helping me. God bless you.🙏
Although a long process
Although a long process, the staff were very accommodating and helpful!
Easy once I got sorted out with Abdullah
Lovely staff working hard
Overall experience
What made the experience was the efficiency of the staff especially abdullah who helped with the details of completing the buying of my car .
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








