The Trade Centre UK Reviews 

47,105
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 6,864 reviews, local reviewers overwhelmingly had a truly great experience with this company. Customers frequently praise the incredibly helpful and exceptionally friendly staff who make the entire car purchasing process completely smooth, transparent, and completely free of pressure. Many people truly appreciate the detailed guidance, patient answers, and professional support offered from the very moment they first step through the front door. However, some reviewers were not happy with the poor after-sales support and unexpected vehicle problems encountered shortly after driving away. Consumers reported dealing with severe mechanical faults, faulty parts, and frustratingly slow communication when trying to get necessary repairs sorted out.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting that team members are professional, welcoming,... See more

Service

Users describe positive interactions with service, highlighting helpful and efficient staff during vehicle... See more

Product

Clients share ambiguous opinions on product, as experiences vary significantly. While some reviewers reported... See more

Customer service

Customers consistently note ambiguous experiences with customer_service. While many reviewers praised helpful... See more

User experience

People report positive experiences with user_experience, highlighting a quick, easy, and stress-free... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Each member of staff knows their role and does it well, but the finance side yesterday afternoon and this morning was a bit robotic. It is understandably very professional but with that lacks charisma... See more

Rated 5 out of 5 stars

Ayaan at the Wednesbury branch was very helpful. Gave us good advice , didn’t give us any hard sell. Listened to what we wanted and could talk to him about our budget and the different ways we could... See more

Rated 5 out of 5 stars

Through the whole process we didn’t feel rushed or pressured into any decisions. We were given space to look around at our own leisure but a member of the team was always close but if we had any que... See more

Rated 5 out of 5 stars

From start to finish jake couldnt do enough to help to find the right suv for us. Both of us being disabled it needed be right and it was perfect. Would recommend 100% if you go to the trade centre yo... See more


Company details

  1. Car Dealer
  2. Used Car Dealer

Written by the company

The Trade Centre Group Plc is one of the UK’s largest independent used car retailers, we are known for our high-volume of car sales and our strong family-owned roots. Trade Centre Group sell over 35,000 used cars every year and we focus on offering customers a wide variety of quality used cars, outstanding value, exceptional service along with the convenience to drive your car away the same day.

£1000 PRICE PROMISE

Our Price Promise, you can't beat it!

Our Price Promise, you can't beat it!
At The Trade Centre UK, we pride ourselves in offering a great choice of used cars at the lowest price around. Home to probably some of the UK's cheapest cars, our showrooms in Coventry, Wednesbury and Rochdale are well-stocked with a range of cars to suit every taste, style, and budget. Let our dedicated sales professionals help you choose the perfect new car at an unbeatable price. What’s more, we’re so confident in our prices that we’re willing to bet on it; if you can find the same car available in the local area for a lower price then we’ll give you £1,000 plus the difference in price. That’s our Trade Centre UK Price Promise. See website for terms.

Contact info


4.4

Excellent

TrustScore 4.5 out of 5

47K reviews

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4.4

All reviews

(47,105)

6,649 reviews in the last 12 months

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Rated 5 out of 5 stars

All the team

All the team, from walking into the door, going through the application process, to finishing the documents were all nice and easy. No pressure on you and i will be back again.

22 August 2026
Rated 5 out of 5 stars

Picking up car

Great service from start to finish no pressure sales team and picking the car up was great no problems highly recommend the company

22 August 2026
Unprompted review
Rated 1 out of 5 stars

DO NOT USE THIS COMPANY

2nd time my car has been back to be fixed based on lies being told. Paperwork said wet belt was in “fine condition” didn’t trust that so got a second opinion, only to be told it was cracked and needed changing 2 years ago! Play had the wrong oil added.
Took the car back and fair enough Johnathan organised for me a courtesy car, had the car over a week with no updates, reported the courtesy car as the suspension is creaking, it’s juddering when at a standstill. I’ve got a 3 year old in the car with me, which is very worrying.
Sent Johnathan an email on the 20th Aug with no reply & send another on the 21st Aug as I want to know where the car is up to and when I can take this heap back & have the car back I’m paying for!! Guess what… got an out of office from Johnathan, he’s gone off on annual leave with no communication of this or advice on the matter in hand, with no handover to a colleague either!
Another example of the terrible customer service received. If I could give anyone any advice it would be NEVER BUY FROM TRADE CENTRE

14 August 2026
Unprompted review
Rated 5 out of 5 stars

Had a great experience here

Had a great experience here, over all the staff were all really helpful, special mention to Zach and Aidan who made the experience a lot easier and were so helpful, nothing was too much for them when asking questions.
Would highly reccomnend the Trade Centre, Rochdale.

21 August 2026
Rated 5 out of 5 stars

Good experience

Good experience, nice car but a little long with the waiting for finance, im happy with the service received from rabiha. Thank you

21 August 2026
Unprompted review
Rated 5 out of 5 stars

Overall experience

What made the experience was the efficiency of the staff especially abdullah who helped with the details of completing the buying of my car .

21 August 2026
Unprompted review

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