The Trade Centre UK - RotherhamReviews 

Everyone was so helpful and friendly in finding the perfect car for our family, everything was so easy and straight forward I would definitely recommend the trade centre to any of my family and friends.

No pressure, simple explanations of what is quite a complicated process, polite and friendly from start to finit

Great advice attention to detail treated with professional people
Staff very helpful

Car was faulty within 1st month, 2nd month in car undriveable and off road woth manufacturer as Trade Centre UK aftersales is very very poor. Do not buy.

Collected my car today, absolutely amazing service from Lauren, Jake, and Raqeeb.

I can confirm what many other reviewers have reported: in my experience, Trade Centre UK appears to use misleading “bait” advertising.

Their website shows cars at very attractive prices, but when customers visit the dealership, those cars are not available, and the cars actually offered are priced significantly higher.

As of 06/07/2026, their Rotherham branch is advertising:

- 2020 Nissan Qashqai 1.3 DiG-T 160 Acenta
Mileage: 60,117
VRN: KN20 HXK
Advertised price: £6,999

- 2020 Vauxhall Grandland X 1.2 Turbo SE 5dr
Mileage: 40,481
VRN: NA20 ORV
Advertised price: £4,999

On 05/07/2026, we travelled from Manchester to the Rotherham branch specifically to view these cars. Neither car was available or could be found. Instead, we were told/showed that the cheapest similar cars were around £11,000 or more. In fact, the cheapest cars we saw on site were small cars such as a Citroën C1 or Peugeot 108, priced at over £8,000.

This is very disappointing and, in my opinion, harmful to customers. It gives people a false impression of the used-car market, wastes their time and travel costs, and may discourage them from considering genuine deals elsewhere.

I hope the Advertising Standards Authority investigates this type of practice, because customers should be able to trust that advertised vehicles and prices are genuinely available.

Everything was going really well until I signed for the car to find it needed work and I had just done the veygo insurance to get it home and the tax but it could take two weeks. I'm stuck in limbo as I'm going to lose the GAP guarantee and clearly the condition was the car means it is worth less than I paid and if I don't get the car within 14 days I'm going to have to cancel the finance. I liked the staff but I'm let down by not being able to drive the car home after being told all vehicles are checked. I'm gutted

Although the sales team were very keen to get my business and the product was good value, the after-sales and collection service was very poor. The vehicle and the paperwork wasn’t ready when I arrived to pick it up, despite me giving them an extra day to do so. This resulted in me sat waiting around for a “couple of minutes” which was more like a couple of hours. There were also slight problems with the car, which I alerted the staff to, but which weren’t sorted. The interior and exterior hadn’t been cleaned before collection.

DO NOT deal with this company. We bought a vehicle a little over 3 weeks ago. Within 12 hours the engine light was on, they lie through their back teeth to avoid dealing with the problems, we still have the vehicle as trade centre are totally incompetent. They will use any technique they can to get themselves out of a problem. They had evidently plugged our vehicle in and removed the light in order for us to drive away. They are crooks, please do not deal with this company, there are plenty of reviews online and on social media platforms that would suggest people have very similar issues on a regular basis. So also read elsewhere if you’re to believe this is just a bad experience.

Very disappointed with how our complaint has been handled.

After experiencing serious issues with the vehicle we purchased, we raised our concerns with the branch and have been dealing directly with the Branch Manager. Despite this, we have now been told the matter is being passed to senior management, meaning even more waiting and uncertainty.

The whole process has been exhausting and has caused unnecessary stress for our family. We have spent weeks chasing updates, explaining the same situation repeatedly, and still have no clear resolution.

I appreciate that complaints sometimes need to be escalated, but after already dealing with management at branch level, it is frustrating to feel like we are back to waiting again instead of receiving a prompt outcome.

Based on our experience so far, I cannot recommend Trade Centre UK. Customers deserve clear communication, timely decisions, and confidence that their concerns will be dealt with efficiently.

Jake
Sam - Saif
Olaf
we’re great

Purchased a car . Very efficient and super friendly informative staff. Great customer service from Liam and finalising all documentation with Jake was a pleasure.

Michael has been very helpful and helped us get over the line with our new purchase

Chris kara And Jake were fantastic made our experience a very good time 😄 5 ⭐⭐⭐⭐⭐

Great service with sales and especially Lauren with completing the sale and paperwork good experience overall

Jake helped a lot very enthusiastic guy very good worker cheers Jake!

Amazing worker got me sorted out within the day highly recommended

I was sold a car that could not be taxed for 6 weeks.

After waiting over 3 hours, filling out forms and whatnot, I was told to drive (in the car i brought) to the post office who told me they couldn't accept the form Trade centre filled out. I drove back and was told I would have to pick up the car in the morning. This was fine as we left for our holiday that afternoon. In the mean time I sold my car as Trade centre suggested I go to we buy any car in the morning as I could get a little more for it. Only to be told I cant have my new car for 6 weeks. They have been inflexible to come up with a decent solution, only things that work for them even though its their error. The latest thing I have asked for is a courtesy car, which I am doubtful I will get.

Not been hassled , took time with us .