Each member of staff knows their role and does it well, but the finance side yesterday afternoon and this morning was a bit robotic. It is understandably very professional but with that lacks charisma... See more
Location
Switch locationForge Way, S60 1SD Parkgate, England, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Jake Bloodworth helped me in the end with the collection process and finalising everything and it couldn’t have gone smoother, Jake was considerate and supportive with me through this process and was... See more
Had a great experience, super lovely staff from start to finish who don’t hassle you and let you browse in peace. Kara and Michael were both lovely and I can’t thank them enough for their help. Pr... See more
From the sales team to driving away my new car, everyone involved in my purchase gave excellent service. Sales were customer friendly, no pressure, and answered all my questions honestly and positiv... See more
Company details
Written by the company
The Trade Centre Group Plc is one of the UK’s largest independent used car retailers, we are known for our high-volume of car sales and our strong family-owned roots. Trade Centre Group sell over 35,000 used cars every year and we focus on offering customers a wide variety of quality used cars, outstanding value, exceptional service along with the convenience to drive your car away the same day.
£1000 PRICE PROMISE
Our Price Promise, you can't beat it!

Contact info
Forge Way, S60 1SD, Parkgate, England, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Lauren needham was a very helpful and…
Lauren needham was a very helpful and went the extra mile to make the purchase of our car go smooth and fast .
10 0ut of 10 customer service
Great information and help given by…
Great information and help given by Denny, Raqeeb and Max.
Answered all our questions and helped us through the entire process.
Helpful and accommodating to my needs
Max has been absolutely amazing would…
Max has been absolutely amazing would recommend so happy with my experience:)
Excellent customer service 🤩
Pretty good experience all in all
Pretty good experience all in all. Process was smooth throughout with clear communication given by Ethan. Very respectful and even though there were technical issues these were made quite clear as well.
My experience was smooth from walking…
My experience was smooth from walking through the door to walking out, from Chris and phill the sales men to Olaf & Jake, Olaf explained everything thoroughly so I understood & Jake went the extra mile even helping me sort out my tax and insurance before I left. Highly reccomend.
Lovely very helpful and friendly if i…
Lovely very helpful and friendly if i have any other questions jake would be the one id want to speak to
Came to pick up my new car and Max…
Came to pick up my new car and Max helped us at collections. He talked me through everything and made the process extremely smooth! Max deserves a gold star x
I do not recommend this dealership.
I do not recommend this dealership.
The cars may be cheaper than elsewhere, but the customer service is very poor. I explained that I don't have a driving licence and only have my passport. I was told I could email a copy of my passport and that would be fine.
I spent over an hour filling in all the paperwork, only to be told by a member of staff that they needed to see the physical passport. She spoke to the manager, who confirmed that I had to bring the original document.
I explained that travelling back and forth would cost me more money because I don't drive, but I was simply told that wasn't their problem.
This could have been explained before I made the journey and wasted my time. Very disappointing experience.
Excellent
Excellent
Very helpful
Explanation 10/10
Respectfull
Abdullah
Isaac was very helpful and honest while…
Isaac was very helpful and honest while at going through the finance side of the process couldn’t ask for anyone better with his help
Isaac was a great help with sorting my…
Isaac was a great help with sorting my finance out and getting me my car !
The level of service from TC U K
The level of service from John, Kara and Jake was excellent from start to finish
Lauren was great lovely lass really…
Lauren was great lovely lass really helped me with everything thank you
A truly terrible place to buy a vehicle…
A truly terrible place to buy a vehicle from faults a week after purchase. Ongoing engine management light issues. Vehicle returned after they have had the car for weeks at a time. No fault fault safe to drive. No diagnostic reports given to see if they actually did anything. My presumption is they turned the key and the engine management light was no longer on. Less than 3,000 miles done in a £15,000 car (yes I know it’s second hand) and the turbo fails and takes the engine with it.
Then it’s the “bulletproof” warranty you claim on. Nope drive on damage we won’t repair. £13,500 engine replacement on a car I’ve had less than 8 month. Over 2 years fighting this with the motor ombudsman who have ruled in my favour TWICE and they won’t accept the ruling.
DO NOT BUY A CAR FROM THIS COMPANY!!!!
Experience was straight forward from…
Experience was straight forward from start to finish. Second car we have purchased!!
Huge thank you to Isaac & Sif!
my experience at the trade centre has…
my experience at the trade centre has being very good and all staff including aBbullah max olaf Joe all help me understand getting my new car and made my experience really good would recommend to other people
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







