I contacted Trackershop to purchase a tracker/ghost immobiliser/dashcam package for my new car. I spoke to Yas who was very helpful, he talked me through various options so that I selected the right... See more
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Trackershop is the leading online retailer for your GPS tracker requirements providing the most accurate and cost effective products available on the market. Whether you need insurance approved trackers, a fleet tracking system or devices to help you monitor and secure any assets, Trackershop offer the most comprehensive range of GPS tracking products and services.
Contact info
Chester House, SW63LA, LONDON, United Kingdom
- 03300552777
- info@trackershop-uk.com
- www.trackershop-uk.com
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Replied to 86% of negative reviews
Typically replies within 48 hours
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Edson Dias- what a fantastic installer
Edson Dias- what a fantastic installer! Extremely efficient! Thank you!
SGH Excellent Service
SGHconnect reminded me of the apppointment to fit a tracker and on the night before their engineer Edson Dias notified me of a 2 hour slot the next day.
Edson arrived punctually within the slot and both his attitude and professionalism were excellent in installing the tracker.
Would highly recommend the installation service.
What a fantastic company!
What a fantastic company!
I spoke with Danny for advice and he couldn't have been more professional, friendly and knowledgeable.
No pressure selling, just good honest advice.
Fitting arranged quickly and I couldn't be happier!
Thanks,
Richard
Ghost2 Immobiliser & Scorpion S5 Tracker
I enquired about getting an immobiliser and tracker fitted at Trackershop and had the pleasure of speaking with Jenny Williams. She was so professional and explained all about what would be best for my new car. She backed it up with a very well explained email detailing how and why and cost. Based on Jenny’s excellent call I went ahead with the purchase and made my order.
Thank you Jenny it was an absolute pleasure dealing with you…..
5* all day long
The tracker shop employees are amazing…
The tracker shop employees are amazing and very professional. I had an issue over the bank holiday weekend and they helped me out. Thank you for great communication! Great experience
Great Service
Had my tracker installed by Edson Dias the other day. He was extremely efficient and so helpful in explaining how it all worked. Excellent service.
Replied to query very quickly and…
Replied to query very quickly and sorted out my problem. Very impressed with the service
Fantastic service
Fantastic service. Harvey arrived on time and did a clean job of fitting the tracker and helped me set it up on my phone. All working and very pleased with the service of Trackershop.
Poor communication
Ordered an immobiliser and was given a date fitted for next week.
Engineer texted the day before and we reminded him there is a 1 hour window we have responsibilities. (the installation is between 08:00 - 18:00)
Never got a response so texted him again the next day but failed to get a response again.
Called him to tell him and he acknowledged the message. But guess what? They came at the time we told them we were busy and within 10minutes they said the office was kicking off and telling him he had to leave.
Made a few calls and finally got through to someone from a different department and was told that the booking team will get back to me by the end of the day.
Heard nothing back from them. Now I'm stuck. We've moved to a new house where the area is less secure and needed this alarm ASAP.
Worried the refund process will be troublesome now judging from other poor rated reviews.
Just want to say a big Thankyou to…
Just want to say a big Thankyou to Edson Dias for fitting my Ghost immobiliser in my new car. He is a fantastic guy, such good customer service. Im well pleased.
Everything was so professional and the installation was quick and no hassle to me at all. Definitely recommend getting him to fit yours.
Immobiliser and Tracker installation
Edson Dias fixed my immobiliser and tracker and he did a great job. Super friendly and very quick. Would 100% reccomend.
Edison updated me the evening before…
Edison updated me the evening before the appointment and when on route. He worked in a very tidy and professional way and walked me through the fitting and how the system worked He showed me how to activate the system and how to disarm it for services. Made the journey very simple. Very happy with the product and the professional approach to fitting it and care of the customer. This is what good service looks like.
Impressed
The technician arrived promptly, his name starts with “Ed”.
He fitted Autowatch Ghost 2 Immobilisers to two cars on a Saturday morning.
He was methodical, not rushed and did a great job explaining how the system worked.
Very impressed with the service.
Quick friendly and good service arrived…
Quick friendly and good service arrived on time tracker installed promptly and everything working fine thank you
Initial contact very good however we…
Initial contact very good however we had to rearrange fitting appointment and communication was not good at all. We made several phone calls and were promised call backs which never materialised. It took persistence to finally speak with someone who could immediately book appointment, so not clear what the problem was.
The installer Andy was really freindly…
The installer Andy was really freindly plus professional and knows his job he answerd all my questions concerns 5 star service
Perfect transaction!
Perfect transaction, product explained thoroughly and made sure I had what was required for the job. Very polite and professional. I had a follow up call a week later just to make sure I was happy.
Edson was a credit to your company
Edson was a credit to your company, excellent service! Was extremely efficient, explained everything to me afterwards & gave me his contact details in case i need support. 10/10!
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