T.E.B Reviews 

49
TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

The shop cloths are very good quality and the Customer care agents 90%perfect why I don't give 100% is becouse they don't answer on chat they never online but if you email them they quick which I go... See more

Rated 1 out of 5 stars

This company is a Scam. Do not purchase anything you will lose your money. They do not care about their customers once you buy something your money is gone. I keep emailing them but they don’t respond... See more

Rated 5 out of 5 stars

found my dream maternity photoshoot dress and it arrived within 24 hours!!! and it was so much more inexpensive than similiar versions from other stores across the world. thank u!!

Rated 5 out of 5 stars

I ordered a white backless gown. The Shipping was super fast. The dress itself is gorgeous and the material is great quality, pretty thick, not see through at all. Definitely will be purchasing other... See more

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4.1

Great

TrustScore 4 out of 5

49 reviews

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No recent history of asking for reviews

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4.1

All reviews

(49)

4 reviews in the last 12 months

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Rated 1 out of 5 stars

SCAM!!

SCAM!!! The clothing I received was not what I expected based on the photos I saw online. I made sure to return the items immediately. Every last bit of them. I did end up getting a credit but the site rarely has new arrivals so I’d go on every so often to see if they happen to have something I like. 1 WHOLE YEAR LATER there are new arrivals and I found 1 dress that could be promising. I went back into my email to locate my gift card but it was gone!! I contacted the company 4 times and still no response. DO NOT WASTE YOUR TIME. They keep your money and the online pics are MISLEADING!!

13 October 2023
Unprompted review
T.E.B logo

Reply from T.E.B

Dear Brittany,

We sincerely regret any inconvenience you've experienced. Upon reviewing your case, we confirm that your gift card was dispatched promptly upon approval of your return. Our dedicated customer service team is actively ensuring the swift delivery of your gift card code. Should you require further assistance, please don't hesitate to reach out to our support agents.

Kind regards,
Toxic Envy Boutique

Rated 1 out of 5 stars

This company is a scam

This company is a scam. The clothes are cheap and not what they look like online. They said they would refund me but they never did and kept my money!

The company just sent my money back June 14 AFTER I FILED A COMPLAINT WITH THE BBB! Don’t shop with them.

25 April 2023
Unprompted review
T.E.B logo

Reply from T.E.B

Hello Imani,
The information provided is inaccurate. You reported a damaged item our shipping team provided a Free return label, after your return was received back to our warehouse, we issued a full refund.
Your payment was completed with Afterpay we strongly suggest you contacting them to verify this information as the Refund has been successfully completed.

Hope this information helps.
We strive to provide an excellent service for all of our customers and the least we want is for you to have a bad experience.
Please email us at Help@toxicenvyboutique.com with any questions.

Thank you
Toxic Envy Boutique

Rated 1 out of 5 stars

Would not recommend purchasing

I’ve been trying to contact this company for 8 going on 9 months for a purchase I made. I purchased a dress that was too big so I wanted to exchange it but I wanted to see if I could get rush shipping on the new dress. I contacted customer service and was told that the best way for me to receive the size I needed on time would be to repurchase the actual size I need, send the larger size back and they refund me for the dress that was too big. Long story short I did exactly what they told me to do, I even sent the dress back to them the next day and did 2 day shipping so they would receive the returned dress quicker. I have proof they not only received the dress from my tracking number BUT customer service also confirmed they received the dress. After all of that they stopped responding to me when I inquired about my refund. I’ve been reaching out again for 8 months and I have all of the proof as far as the entire exchange between me and this company. I’m very disappointed to say the least.

19 September 2022
Unprompted review
Rated 5 out of 5 stars

Best online boutique ever

I love this online Boutique! The quality of their clothing is amazing! I will definitely keep on ordering from them . Also their shipping was pretty fast.i am highly satisfied with the service . I definitely recommend them you will love it !

24 May 2022
Unprompted review
Rated 5 out of 5 stars

I Love my hat

I Love my hat! No mistakes made! Y’all got a forever customer 😍

20 November 2021
Unprompted review
T.E.B logo

Reply from T.E.B

Thank you for your business Ashley :)

Rated 5 out of 5 stars

My go to store

I love this store have order dresses for all occasions and always fit like a glove. Fast delivery TEB has never let me down ! ❤️

19 November 2021
Unprompted review
T.E.B logo

Reply from T.E.B

Thank you for your business A.

Rated 1 out of 5 stars

Do not buy from here!

Do not buy from here!! Ordered a dress April 7th with 2-4 day shipping. On may 3rd i still didn’t receive so i had to email and Instagram message them. After receiving no assistant on May 11th i had to email them again and they asked if i wanted the item or to refund me. Since it was over a month i didn’t need the dress anymore and asked to refund. By May 31 i still didn’t receive the refund had to email again and Instagram message them. And still didn’t receive. It is now July 12th. THREE MONTHS AFTER I PLACED THE ORDER. still no refund had to comment on an Instagram post to get a response (they deleted my comment). And still have not received a refund. Will now have to contact bank to claim fraud as they will not refund me. Terrible customer service terrible company! Complete scam do NOT order from here.

12 July 2021
Unprompted review
T.E.B logo

Reply from T.E.B

Hi Allie, Thank you for your feedback
I want to sincerely apologize about the issue you had with your order. A full refund was issued on July 14th 2021.

Rated 5 out of 5 stars

GREAT customer service!!

The quality of their dresses are beyond perfect!
- GREAT customer service
- fast shipping
- quick to respond to your emails

So glad I came across their page! Keep up the good work!! ❤️❤️❤️ P.S I’m using my husband’s google account to leave a review lol

14 August 2019
Unprompted review
Rated 5 out of 5 stars

Truly the best customer service I have…

Truly the best customer service I have ever gotten. I ordered a dress for my girlfriend and I didn’t receive the package on time due to the usps fault. I called TEB to find out what was going on and here is where it gets good, they apologized even though it wasn’t their fault and they sent me another free dress for the inconvenience. It blew my mind that they did that for me even knowing it was not their fault. I can’t say how truly happy that made me and how exited that made my girlfriend that she thought I paid for both lol. Thank you TEB!

24 May 2019
Unprompted review
Rated 5 out of 5 stars

The representatives at Toxic envy have…

The representatives at Toxic envy have impeccable customer service, quick response time and are willing to go above and beyond to help meet my needs. The quality of the clothes is great as well. I would recommend anyone shop with this boutique.

13 May 2019
Unprompted review
Rated 5 out of 5 stars

Absolutely love!

Absolutely love!! Great customer service and even better quality dresses! I’ve got 3 dresses from them and love them ALL!

28 March 2019
Unprompted review
Rated 5 out of 5 stars

My new favorite boutique

I have had little to no problems with this company! Their customer service is great and shipping does not take long. This is my goto for upscale pieces for a good price!

26 March 2019
Unprompted review
Rated 5 out of 5 stars

I bought this dress for a girls night…

I bought this dress for a girls night out. Everyone loved it and it fitted great. Love the zipper on the back gives it a sexy feel. I have large breast (34DDD) and a small frame and the small dress still fit perfectly.

13 March 2019
Unprompted review
Rated 5 out of 5 stars

Amazing Service & High Quality Items

I ordered a dress from this website and the quality was absolutely beautiful ! Unfortunately I am extremely petite so it did not fit me well. Toxic Envy provided me with amazing customer service and responded to all of my emails so quickly! They were very understanding of the problem with my order and helped me process a full refund. It was a pleasant experience ordering from them and I would highly recommend this company to others !! :)

1 December 2018
Unprompted review
Rated 5 out of 5 stars

I Love my my dresses

I am very happy with my purchase . The material is amazing and the price is unbeatable. I will recommend this online store. Thank you

12 October 2018
Unprompted review
Rated 1 out of 5 stars

Companies like this give all small businesses a bad name.

Placed an order on AUGUST 29TH. It's SEPTMEBER 10TH. The website says 2-3 days for processing the order and I paid for 2-3 day shipping. Don't have my item. I tried every means of communication and only got a response when I commented on their most recent instagram post with my issue. They of course deleted my comment. I was then promised a $10 credit, but when I gave my info that they requested, they stopped answering. I DM'd after they promised I'd have my item by 9/7. It never came so I asked for a refund. They said they could refund me and reroute my package. I told them I was screen shotting the convo to do a chargeback if they do not refund me. They then stated that they would refund me and let me keep the dress. LOL, the tracking # they gave me shows the dress was never shipped. I recommend no one order from this company. I gave a small company a chance and I regret it. Companies like this give all small businesses a bad name.

10 September 2018
Unprompted review
Rated 1 out of 5 stars

Bought 2 dresses on the 3rd of April…

Bought 2 dresses on the 3rd of April 2018, it’s now the 23rd May and still not arrived. Was told 3 weeks ago that I would get a refund, still hasn’t been processed.

This company is a con, steal your money and refuse to communicate. NEVER BUY FROM THEM!! ABSOLUTELY DREADFUL SERVICE!!

23 May 2018
Unprompted review

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