TourRadar Reviews 

10,205
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 1,425 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the booking process for being easy, smooth, and efficient, often highlighting its clear layout and straightforward nature. People frequently commend the staff for their helpfulness, friendliness, and patience, noting their dedication to custom-fitting tours and providing excellent service. Reviewers also appreciate the prompt and timely responses from staff, ensuring their questions and concerns are addressed quickly. However, some customers noted issues with tour operators, mentioning poorly organized trips or services not delivered as booked. A few also found customer support difficult to reach or perceived as unhelpful when problems arose.

What people talk about most

Booking process

Clients share positive opinions on the booking process, with many reviewers finding it easy and... See more

Staff

Customers had positive experiences with staff, consistently describing them as responsive, helpful, and... See more

User experience

Users describe positive interactions with user experience, consistently finding the booking process easy,... See more

Response time

Reviewers highlight positive aspects of response time, with many customers praising the fast and prompt... See more

Service

Consumers find service to be positive, with many reviewers highlighting fast responses and helpful support... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Well laid out booking process very informative about what is and isn’t included which is very important to avoid those on the day shocks. Overall hope the experience of the tour is as pleasing as th... See more

Company replied

Rated 5 out of 5 stars

We booked a bespoke tour for 2 as one of us uses a manual wheelchair. Amit our agency contact was very good and patient in accommodating our various requests and timetable. If the tour is as good a... See more

Company replied

Rated 5 out of 5 stars

I had the opportunity to visit Northern India including the Taj Mahal. My driver was excellent. His name was Pradeep Singh. He was very patient and did his best to find the cleanest washroom while... See more

Company replied

Rated 5 out of 5 stars

Easy to book. Greatest difficulty I had was so many options of tours. Being Able to connect to actual tour operators is a bonus unlike some other websites. Tour radar operators also go to talk abou... See more

Company replied


Company details

  1. Travel Aggregator
  2. Bus Tour Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Tour Agency

About TourRadar

Written by the company

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

10K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.5

All reviews

(10,205)

1,320 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars
TourRadar logo

Reply from TourRadar

Hi Hans, we really appreciate your review! It’s wonderful to know your experience was easy and hassle-free. With TourRadar’s 50,000+ organized adventures, our Travel Experts are here to keep things seamless every step of the way. Kind regards, The TourRadar Team

Rated 5 out of 5 stars

It is an easy booking process with…

It is an easy booking process with clear areas for inputs. Staff and tour companies are very responsive and helpful.
Next time I will inquire how to pay for the booking in the tour operator's local currency (e.g. euros for European tours) to perhaps save a few dollars on the foreign exchange fees.

13 April 2026
TourRadar logo

Reply from TourRadar

Hi Beverley, thank you for your thoughtful review! We’re glad you found the booking process smooth and our Travel Experts responsive. We understand your point on currency. TourRadar offers payments in major currencies like EUR, USD, and more, based on your location, but please reach out to our 24/7 team if you ever want to place a booking in another currency! We’d love to help you plan your next adventure!
Kind regards, The TourRadar Team

Rated 5 out of 5 stars

I have done 2 tours with Crucemundo

I have done 2 tours with Crucemundo, booked through Tour Radar & both were wonderful. It is easy to book tours with Tour Radar. Will continue to use this company

14 April 2026
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Reply from TourRadar

Thank you, Dora, for your wonderful review! We’re delighted you enjoyed both your Crucemundo tours and found booking easy with TourRadar. With 2,500+ trusted operators, our Travel Experts are here for your next adventure!
Happy Travels,
The TourRadar Team

Rated 5 out of 5 stars

Very efficient service

Very efficient service

13 April 2026
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Reply from TourRadar

Thank you David for your review! We’re glad to hear you found TourRadar’s service efficient—our Travel Experts work hard to make booking seamless. With 50,000+ organized adventures worldwide, we hope to help you plan your next trip soon.
Kind regards, The TourRadar Team

Rated 5 out of 5 stars

They have more options than others that…

They have more options than others that I viewed. Maybe too many, which makes it difficult to choose.

12 April 2026
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Reply from TourRadar

Hi Phathiwe, thank you for your feedback! We’re glad you noticed the wide variety of options on TourRadar. Our 50,000+ organized adventures are designed to give you choice. We understand it can feel overwhelming, and our Travel Experts are always here to help narrow it down.
Kind regards,
The TourRadar Team

Rated 5 out of 5 stars

Staff was prompt and answered all…

Staff was prompt and answered all questions in a timely matter. Keeping us informed with the process.

12 April 2026
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Reply from TourRadar

Thank you Clint for your kind feedback! We're glad our Travel Experts kept you informed and responded promptly to your questions. With 24/7 support, TourRadar ensures a smooth and transparent booking experience. We hope to help plan your next adventure soon!
Kind regards, The TourRadar Team

Rated 5 out of 5 stars

From the moment I connected with…Phoebe from UME Travel the journey became live!

From the moment I connected with TourRadar, it didn’t feel like I was simply booking a trip it felt like everything was aligning exactly as it should.

The platform is easy to move through, with clear tour options and thoughtful detail, but what truly stood out was the human connection behind it. A special mention to Phoebe from UME Travel, who supported my booking—her communication was kind, professional, and consistent throughout the process.

Even during local holiday delays, I never felt lost or uncertain—just gently guided and kept in the loop the entire way. That level of care makes all the difference when planning something meaningful.

There’s something really powerful about knowing there are people on the ground, in the destination you’re travelling to, already holding space for your arrival. It creates a sense of trust and calm before the journey has even begun.

For me, travel is never random and this experience reflected that. Everything felt organised, intentional, and supported from start to finish.

I would absolutely recommend TourRadar, and especially appreciate the support from Phoebe at UME Travel, for anyone wanting not just ease and structure, but a deeper sense of reassurance when planning their journey.

10 April 2026
Rated 5 out of 5 stars

Tour radar is the best we find to book…

Tour radar is the best we find to book our trip & this is an amazing trip of the 5 Stans.Very easy to book & staff are very helpful , understanding and friendly.we advise anyone to use tourradar. Thanks to you all > kayube & Lazina Mohamed.

11 April 2026
Unprompted review
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Reply from TourRadar

Thank you, Kayube, for your wonderful review! We’re thrilled you found booking your 5 Stans adventure easy and our Travel Experts helpful and friendly. With 50,000+ organized adventures, TourRadar is here for your next journey too.
Kind regards, The TourRadar Team

Rated 5 out of 5 stars

Great platform for finding tours

There were minor issues with the tour, but after contacting support, they were quickly resolved. Overall, a convenient website with a large selection of tours, easy and fast booking.

12 April 2026
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Reply from TourRadar

Hi Mikhail, we appreciate your thoughtful review! It’s great to hear our Travel Experts provided quick support and that you enjoyed the convenience and fast booking on TourRadar, the largest online selection of multi-day organized adventures. We hope to see you again soon!
Kind regards, The TourRadar Team

Rated 5 out of 5 stars

Well-organised tour

Very well organised and met our expectations

29 March 2026
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Reply from TourRadar

Thank you, Ines, for your kind review! We’re delighted to hear your trip met expectations and was well organised. With TourRadar’s 2,500+ trusted operators, our Travel Experts are here to make every adventure seamless.
Kind regards, The TourRadar Team

Rated 5 out of 5 stars

Immediate Assistance in Time of Need

With special thanks to Nicole for listening and thoroughly investigating my near disaster experience with one of their "supposedly" trusted operator partner. She made possible the immediate approval and smooth transfer of my booking to one of their legitimate partners. Really grateful for that and Tourradar only proved that they can very well be trusted to help should isolated problems occur with their operators.

11 April 2026
Rated 5 out of 5 stars

Always good sales available and easy to…

Always good sales available and easy to view trips.

8 April 2026
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Reply from TourRadar

Hi Heather, thanks for sharing your experience! It’s wonderful to hear you found it easy to view trips and take advantage of our sales. With 50,000+ organized adventures on TourRadar, there’s always something exciting waiting.
Kind regards, The TourRadar Team

Rated 5 out of 5 stars

Switched to a different tour

I had a tour cancelled and wanted to switch my booking to another tour. Andre was very helpful in making that happen! Thanks!

9 April 2026
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Reply from TourRadar

Hi Chris P, we appreciate you sharing your experience! We understand that cancellations can be disruptive, and it’s great to hear our agent helped make the transition seamless. At TourRadar, our Travel Experts work hard to ensure you can easily explore alternatives across our largest selection of multi-day organized adventures.
Best regards, The TourRadar Team

Rated 5 out of 5 stars

Booking process is seamless and fast

Booking process is seamless and fast. Representatives are prompt and efficient at answering any questions.

8 April 2026
TourRadar logo

Reply from TourRadar

Thank you Ines for your kind words! We’re thrilled you found the booking process seamless and our Travel Experts prompt and efficient. At TourRadar, we connect you to 50,000+ organized adventures worldwide. We can’t wait to help plan your next trip!
Best regards, The TourRadar Team

Rated 5 out of 5 stars

Wonderful experience with Acorn exploring Bhutan

we engaged Acorn for our 9 day trip to Bhutan, I was able to provide some input into the itinerary, the responses by email was excellent. Mr Karma organised our visas and our internal flights making the process stress-free
The cost of the tour was all inclusive with the hotel accommodation showcasing the best of Bhutanese culture and service. We selected a private tour with a guide and a driver.
Our tour guide Tashi was knowledgeable in respect to Bhutan and Buddhism every question was answered.
Our driver Moon was a careful and courteous driver my husband and I felt safe at all times even through mountain as passes on skinny roads.
The itinerary ensured that we were climatized by the time we engaged in the hike to the Tiger Mountain
If you're going to Bhutan put Acorn travel agency, Tashi and Moon as a must if you want to be assured of a safe and happy trip exploring Bhutan

31 March 2026
Unprompted review
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Reply from TourRadar

Thank you Ann for your wonderful and detailed review! We’re delighted you enjoyed a seamless experience exploring Bhutan with Acorn and our Travel Experts. With 2,500+ trusted operators on TourRadar, it’s great to see such memorable, well-organized adventures come to life.
Happy Travels, The TourRadar Team

Rated 5 out of 5 stars

Excellent support from Joyce at World…

Excellent support from Joyce at World Tours/TourRadar to help customize our visit to the Sossusvlei sand dunes in Namibia - thank you!

9 April 2026
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Reply from TourRadar

Hi Dave, thank you for sharing your experience! It’s wonderful to hear Joyce provided excellent support for your Namibia trip. With 24/7 assistance from our Travel Experts, TourRadar makes planning unique adventures simple and stress-free.
Happy Travels, The TourRadar Team

Rated 5 out of 5 stars

Excellent service

9 April 2026
TourRadar logo

Reply from TourRadar

Thank you for your review, Robert! We’re glad you experienced excellent service with TourRadar. As the largest online selection of multi-day organized adventures, we’re excited to help you discover your next trip.
Best regards, The TourRadar Team

Rated 5 out of 5 stars

Easy to use

Easy to use, has better filtering of tours than other sites. Good deals easy to use.

9 April 2026
TourRadar logo

Reply from TourRadar

Thank you Stephen! We’re delighted you found great deals and an easy booking experience with helpful filters. TourRadar’s largest selection of multi-day organized adventures makes planning your perfect trip effortless.
Kind regards, The TourRadar Team

Rated 5 out of 5 stars

Everything is right at your fingertips

Everything is right at your fingertips. The registration is easy and the itinerary is available in full or summary form. The tour operator was very prompt with answering my questions.

8 April 2026
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Reply from TourRadar

Hi Walter, thank you for your review! It’s wonderful to hear the registration and itinerary features worked smoothly, and that your operator responded quickly. With 24/7 support from our Travel Experts, TourRadar is always here to help.
Happy Travels, The TourRadar Team

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