TourRadar Reviews 

10,204
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 1,425 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the booking process for being easy, smooth, and efficient, often highlighting its clear layout and straightforward nature. People frequently commend the staff for their helpfulness, friendliness, and patience, noting their dedication to custom-fitting tours and providing excellent service. Reviewers also appreciate the prompt and timely responses from staff, ensuring their questions and concerns are addressed quickly. However, some customers noted issues with tour operators, mentioning poorly organized trips or services not delivered as booked. A few also found customer support difficult to reach or perceived as unhelpful when problems arose.

What people talk about most

Booking process

Clients share positive opinions on the booking process, with many reviewers finding it easy and... See more

Staff

Customers had positive experiences with staff, consistently describing them as responsive, helpful, and... See more

User experience

Users describe positive interactions with user experience, consistently finding the booking process easy,... See more

Response time

Reviewers highlight positive aspects of response time, with many customers praising the fast and prompt... See more

Service

Consumers find service to be positive, with many reviewers highlighting fast responses and helpful support... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Well laid out booking process very informative about what is and isn’t included which is very important to avoid those on the day shocks. Overall hope the experience of the tour is as pleasing as th... See more

Company replied

Rated 5 out of 5 stars

We booked a bespoke tour for 2 as one of us uses a manual wheelchair. Amit our agency contact was very good and patient in accommodating our various requests and timetable. If the tour is as good a... See more

Company replied

Rated 5 out of 5 stars

I had the opportunity to visit Northern India including the Taj Mahal. My driver was excellent. His name was Pradeep Singh. He was very patient and did his best to find the cleanest washroom while... See more

Company replied

Rated 5 out of 5 stars

Easy to book. Greatest difficulty I had was so many options of tours. Being Able to connect to actual tour operators is a bonus unlike some other websites. Tour radar operators also go to talk abou... See more

Company replied


Company details

  1. Travel Aggregator
  2. Bus Tour Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Tour Agency

About TourRadar

Written by the company

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

10K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(10,204)

1,320 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great range of tours

Great range of tours on an easy to use app for booking, information and payment options. My second time booking with Tourradar and each time its no hassle.

4 May 2026
Unprompted review
TourRadar logo

Reply from TourRadar

Thank you Greg for your continued trust!

We’re glad you found the app easy to use for booking and payments again. Our 50,000+ organized adventures mean there’s always plenty of choice when planning your next trip.

Happy Travels, The TourRadar Team

Rated 4 out of 5 stars

I have used this site a number of times…

I have used this site a number of times now, and always had good service, queries are answered quickly, and generally the information is good. A few things could be improved. Some tours do not give very detailed information on the Intineries, single supplements are not always clear. Also you may find yourself being the only person to book on a group tour. Which can be dissapointing.

8 May 2026
Unprompted review
TourRadar logo

Reply from TourRadar

Hi Frank, thank you for your continued support and for sharing such thoughtful feedback.

We’re pleased to hear you’ve consistently received good service from our Travel Experts and quick responses to your questions. We also appreciate your comments about itinerary details and single supplement clarity, as feedback like this helps TourRadar continue improving the organized adventure booking experience.

Best regards,
The TourRadar Team

Rated 4 out of 5 stars

Experience was great

Experience was great, very informative and helpful when I had questions.

9 May 2026
Unprompted review
TourRadar logo

Reply from TourRadar

Kathy, thank you for sharing your experience with TourRadar!

We’re so pleased the booking process was helpful and informative for you. With access to 50,000+ organized adventures and support from our Travel Experts, we look forward to helping you plan another amazing trip soon.

Happy Travels,
The TourRadar Team

Rated 4 out of 5 stars

Information about places to go and help throughout the trip

They helped me through the process of the reservation and were kind and accesible.

27 February 2026
TourRadar logo

Reply from TourRadar

Thank you for your kind review, Maribel! It’s wonderful to know our Travel Experts were accessible and supportive throughout your booking journey. TourRadar is proud to offer 24/7 support to help make organized adventure travel simple and stress-free.

Best regards, The TourRadar Team

Rated 1 out of 5 stars

TourRadar is a scam

TourRadar is a scam based on my recent experience.I inadvertently booked the wrong tour. Within 24 hours of receiving a confirmation I realized the mistake and asked Tourradar to cancel and rebook the correct tour applying the $800 down payment. They insisted that I would have to cancel and forfeit my $800 and pay in full for another tour even though the requested cancel for for a tour 6 months away. There is no way any loss or harm was caused to the "operator". Tourradar took my money then shifted responsibility to the "operator". That is just not the way legitimate businesses work. Unless I am refunded I want nothing to do with Tourradar and will take whatever action I need to help other people avoid this scam.

5 May 2026
Unprompted review
TourRadar logo

Reply from TourRadar

Hi Ram,

Thank you for taking the time to leave a review.

We understand how frustrating it can be to need to change plans so soon after a booking is confirmed. Each multi-day organized adventure follows the terms set by the operator, which are agreed to at booking and apply once the trip is secured, as elements of the adventure are often confirmed early and aren’t always flexible to change.

We can see you’re in ongoing discussion with both the operator and our team via your booking conversation page regarding this. We value the perspective your feedback brings for future travellers.

Kind regards,
The TourRadar Team

Rated 4 out of 5 stars

Great experience but cramped vehicle

Our driver Raymond was great, the scenery and experiences were wonderful. The hotels were clean but busic, and most were not very close to restaurants (who wants to walk that much after a full, tiring day of travel?) Our main complaint was the vehicle - we had 12 people, a driver and more than 16 pieces of luggage in a van (think of a small Amazon delivery truck or carpool van size). The seats were similar to economy plane seat size and legroom. It was cramped, and the seat layout made it challenging to get in and out of the van. For example, to get in the back rows you have to zig zag between seats and then go down an aisle that is between 12"-18" wide. If you are plus size, tall or have mobility issues, this van will prove to be a little difficult for you. So I would recommend the tour overall, but it would be better in a tour bus or coach for a more comfortable experience.

12 February 2026
TourRadar logo

Reply from TourRadar

Hi Andrea, thanks for your detailed feedback!

It’s wonderful to hear the trip highlights and driver made a great impression. We understand the vehicle setup impacted your comfort, and we’ll ensure this is shared with your tour operator. Our Travel Experts are available 24/7 to help find adventures that best suit your preferences next time.

Best regards, The TourRadar Team

Rated 3 out of 5 stars

So so.not propessional enough.

5 May 2026
Unprompted review
TourRadar logo

Reply from TourRadar

Hi Danny, thanks for taking the time to share your feedback, we appreciate it!

If you feel like something wasn’t quite right or you need any support with your booking, our dedicated team is available 24/7 via live chat and phone and happy to help.

Best regards
The Tourradar Team

Rated 5 out of 5 stars

Great experience booking

Great experience booking! First solo trip details were easier than anticipated. Questions were answered in a timely manner . Can’t wait for my trip!

2 April 2026
Unprompted review
TourRadar logo

Reply from TourRadar

Thank you, Suzan, for your lovely review!

We're so happy to hear your first solo trip booking felt easy and well supported by our Travel Experts. With 24/7 support on TourRadar, we’re here whenever you need us.

Happy Travels,
The TourRadar Team

Rated 5 out of 5 stars

This company is Great!

This company is Great, they always give you good prices and they communicate quickly, connecting you to the right sources to get your questions answered.

27 April 2026
Unprompted review
TourRadar logo

Reply from TourRadar

Hi Alexander, we really appreciate your kind words!

It’s fantastic to know our Travel Experts provided fast responses and helpful guidance. As the largest online selection of multi-day organized adventures, TourRadar is here to make every trip seamless.

Kind regards,
The TourRadar Team

Rated 4 out of 5 stars

Feel worried

I am happy about this website until I found my passwords compromised. I tried to change my passwords , but I never got the email with code . The robot I talked to couldn’t help me further. Then I could find any real person to help me. I have booked five tours with them . I feel worried about my passwords . But who can help me ?

29 April 2026
Unprompted review
TourRadar logo

Reply from TourRadar

Hi Juan, thank you for your feedback and for booking multiple tours with TourRadar.

We understand your concern and recommend calling our Travel Experts, available 24/7, so they can assist you directly with your account. We’re committed to keeping your details safe with secure systems.

Thank you,
The TourRadar Team

Rated 4 out of 5 stars

It is my first stop when considering where I shall journey

I've used Tour Radar perhaps 20+ times as my "go to" platform for booking trips. That, in itself, should say volumes.

1 February 2026
Unprompted review
TourRadar logo

Reply from TourRadar

Thank you, Raymond, for your incredible loyalty and kind words!

Using TourRadar 20+ times truly speaks volumes, and we’re thrilled to be your go-to Organized Adventure Platform with 50,000+ adventures worldwide. We can’t wait to help you plan your next journey.

Best regards,
The TourRadar Team

Rated 5 out of 5 stars

When I need a getaway ...I have used Tour radar many times and…

I have used Tour radar many times and they consistently help me find the tour for my needs. Their response to my concerns have always been addressed. I will use them again.

9 March 2026
TourRadar logo

Reply from TourRadar

Thank you, Marianne, for your continued trust in TourRadar!

It’s great to hear our Travel Experts consistently help you find the right adventures and address your concerns. With 50,000+ organized adventures worldwide, we’re excited to help plan your next getaway.

Happy Travels,
The TourRadar Team

Rated 1 out of 5 stars

Nowhere near enough information provided.

This is a 3rd party site that sells the tours and experiences of other operators.
I cannot hold this company responsible for all the issues I have experienced during the tour.
But I do wish they published more detailed information and only promoted operators who supply detailed, transparent, honest information about their products (tours).
I had a miserable horrible experience with the operator who really didn't honour their promises. If I had more information about the tour, I probably wouldn't have booked it.

5 January 2026
TourRadar logo

Reply from TourRadar

Hi Hannah, thank you for booking with us and for explaining your experience so clearly. As a booking platform connecting travellers with 2,500+ adventure operators, we take feedback about unclear information seriously and will investigate how this operator presented their adventure. We appreciate you helping us improve transparency for future travellers.
Kind Regards
The TourRadar Team

Rated 4 out of 5 stars

Moroccan Trip

Planning trip to Morocco, & Tour Radar have been great to deal with in the choosing, completing information & planning.
Yet to experience actual trip.

22 February 2026
TourRadar logo

Reply from TourRadar

Hi Julie, thank you for sharing your experience! We’re delighted our Travel Experts could support you through planning your Morocco trip. With 24/7 support, we’ll be here every step of the way. We can’t wait for you to experience the adventure!
Kind regards, The TourRadar Team

Rated 5 out of 5 stars

A well organised and enjoyable time in Egypt.

All went smoothly when I arrived at Cairo airport where I was met by a driver and taken to my hotel. The tour guides during the holiday in Egypt were lovely people and were on time to pick us up for trips and each one did an amazing job of taking us around and explaining all the sites. The buffets were incredible with such a range of food to choose from. We didn't really know our schedule pick-up times until the day before which for some people may have been a little bit difficult especially some starts were really early. I was okay with the early starts as I didn't have any jet-lag. On the whole it was well organised and a very enjoyable time in Egypt.

18 February 2026
TourRadar logo

Reply from TourRadar

Hi Patricia, thank you for sharing your experience! It’s great to hear everything ran smoothly and that your guides made the trip memorable. We understand that earlier notice on schedules can help, and we will pass this on to your operator to help improve clarity going forward. With 50,000+ organized adventures, we hope to welcome you again soon.
Happy Travels, The TourRadar Team

Rated 5 out of 5 stars

Highly recommend Explore Adventures Morrocco with Ismail…

Our trip to Morocco last month was one of the most extraordinary experiences of our lives. Knowing we wouldn't be able to join the scheduled group tour, Abdo created a fully customized itinerary that met every one of our requests. His tireless dedication — both before and during our trip — sets him and Explore Adventures Morocco in a class of its own. We would recommend working with him without hesitation.
Our guide and driver, Ismail, was nothing short of exceptional from start to finish. Accommodating, warm, punctual, and genuinely a joy to travel with, he embodies the very best of Morocco and its people. A true gem of a human being — we feel incredibly fortunate to have crossed paths with him. Soulful, kind, and deeply passionate about his country, he went above and beyond at every turn to ensure our trip was as meaningful and memorable as it was.
If you want a real window into Moroccan culture and its people, start with Ismael. And of all the places to go and things to experience, finding your way to the Sahara is simply not to be missed — alongside the Imperial Cities and the breathtaking Atlas Mountains.
We are so grateful we chose to work with Abdo at Explore Adventures Morocco and Ismail as our guide. Together, they took what could have been a great trip and made it truly spectacular.

17 February 2026
TourRadar logo

Reply from TourRadar

Hi Geri, thank you for sharing such a heartfelt review! We’re delighted to have connected you with Explore Adventures Morocco for a fully customized and meaningful journey. We’ll be sure to pass your kind words on to Abdo, Ismail, and the wider team. With 2,500+ operators on TourRadar, we are proud to connect travelers with experiences like yours. We hope to help you explore even more soon!
Happy Travels, The TourRadar Team

Rated 1 out of 5 stars

Tour Radar is easy to book with BUT disappears when you have a problem

Tour Radar is easy to book with. Unfortunately when service is not delivered they disappear behind a screen ow words. They clearly do not vet any of the Operators they feature and although they allude to guaranteeing your booking they only pass messages back and forth. I would not recommend booking with them under any circumstance

10 March 2026
Unprompted review
TourRadar logo

Reply from TourRadar

Hi Christopher,
thank you for your honest feedback and for booking with us. We can see how discouraging it would feel if the help you received came across as too distant when you needed real action, especially when peace of mind is such an important part of planning a multi-day organized adventure. A member of our team will be in touch directly to review your concerns further, and we appreciate your feedback as it helps us build a better booking experience for future travelers.
Kind Regards
The TourRadar Team

Rated 4 out of 5 stars

Tour operator answered the few…

Tour operator answered the few questions we had before booking in a timely manner .. We can’t wait to come to Peru!!

15 April 2026
TourRadar logo

Reply from TourRadar

Thank you, Sandra, for your lovely review! We're glad the Travel Experts and tour operator could support you quickly before booking. With 2,500+ operators on TourRadar, you're in great hands. Peru is going to be incredible!
Happy Travels,
The TourRadar Team

Rated 5 out of 5 stars

Great Customer service

Great Customer service, responses to inquiries were
quick, staff were helpful in suggesting another tour
when unable to reserve on one that was already sold out

10 April 2026
TourRadar logo

Reply from TourRadar

Thank you Laurence for your kind words! We're glad our Travel Experts could respond quickly and help you find an alternative adventure. With 24/7 support, we’re always here to keep your travel plans moving smoothly. We’d love to help you plan your next trip!
Kind regards, The TourRadar Team

Rated 5 out of 5 stars
TourRadar logo

Reply from TourRadar

Hi Hans, we really appreciate your review! It’s wonderful to know your experience was easy and hassle-free. With TourRadar’s 50,000+ organized adventures, our Travel Experts are here to keep things seamless every step of the way. Kind regards, The TourRadar Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look