I ordered a bag before Christmas only to recieve a different style for work. I asked to return it for a refund and due to their policy they do not offer refund or exchanges unless the item is damag... See more
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Bought a Chelsea bag from totesluxeuk, wasn’t sure on the leather or gold - beautiful Bag but not for me, asked customer service if I could return & swap it for the suede version. Kate replied & has... See more
So pretty bag ! I bought London bag and i loved it ! Material ,texture , quality , all looks one of expensive designer bag so i bought another one larger size. Enough space to take on your holiday.... See more
Absolutely incredible! These bags truly feel like luxury. The gold hardware looks expensive and not cheap like you see on a lot of replica or high street bags. I do wish the packaging was a little mor... See more
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Replied to 33% of negative reviews
Typically replies within 24 hours
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Thank you to Kate for helping me choose…
Thank you to Kate for helping me choose the perfect bag for my wife. Great quality and fast delivery. My wife was over the moon!
Every bag lovers dream
The bags are absolutely amazing quality! With Totesluxe, you get luxury bags at such an affordable price! Easily my most favourite bags in my bag collection. A returning customer here, and not just because of the beautiful bags, but because of the amazing customer service I’ve always received from the team themselves. Always been made to feel like a valued customer and always had my emails responded to promptly. Kate is amazing!
Absolutely stunning bag
Absolutely stunning bag, fantastic quality, great service. Will definitely be buying more.
Love this bag
Love this bag, I got the grey large “london” bag and it’s beautiful. The stitching is amazing and the gold hardware is a nice beautiful touch. I’ve gotten so many compliments on it.
Best quality
It was a great experience
It was a great experience! Good quality and to me looks exactly like the real thing. They have a great selection of colours to choose from already. I’m definitely going to get more, but 100% would love to see some more muted tones (just a personal preference really haha). The bag took a couple of weeks to arrive, so not bad at all. Price is good, especially considering the cost of the real thing! 10/10, definitely going to buy again. Love it!
Very nice bags and well made
Very nice bags and well made. I have 2 now and keeping me eye out on another one.
Love the quality I have two of them
Love the quality I have two of them
Thank you I appreciate for quality
Blown away by the quality and customer service!
I have bought two bags from TotesLuxe and every time I have been blown away by the quality and customer service.
My first bag came and took about roughly 2 weeks to arrive, but I loved it so much I had to order another one. I contacted the company to see if they could send my 2nd bag a little quicker as I was moving abroad and they organised this to arrive within a few days. Brilliant customer service for a small business. I am really impressed and will recommend to my friends and family.
My first purchase the Milan in brown
My first purchase the Milan in brown. Excellent quality. I love it
Perfect
I received my Chelsea bag this week and all I can say is that I am obsessed!! It's exactly as shown on the site, just what I was looking for.
Great bags
Great bags - not leather but excellent textile and quality.
The weight of them is perfect, the textile is really good quality. Finish is fantastic. I see no faults and imagine the bags will last for a very long time.
Delivery is slow and packaging could be improved.
I am a repeat customer and will continue to be
I highly recommend
I highly recommend!
great product, I am very happy with the purchase!
YOU GET WHAT YOU SEE ON THEIR PAGE
Got a Milan bag last month from totelux and it’s exactly what was advertised.
I loved the bag, color and everything, quality is 💯 I just wish they had so many more colors for purchase.
Fabulous bag
Fabulous bag. Looks great feels great.
Excellent service.
So happy I have ordered another bag. Can’t wait for it to arrive.
I have my eye on another 2 bags which I will be ordering in the future.
Great price
Thankyou
Scam
Despite the advertised 1 week delivery, I received first notification after more than 2 weeks.
And NEVER received the bag.
Ordered almost a month ago.

Reply from Totesluxeuk
Well what a wonderful surprise
Well what a wonderful surprise! I ordered the Milan bag not realising until after I’d ordered it wasn’t leather, I like a leather bag, I wasn’t expecting the bag to be so wonderful, finished so beautifully and the furniture on the bag of such good quality!! I am a fan! I bought a London bag and get lots of wonderful compliments. Well done team, very expensive looking quality bags
Another beautiful design
I am a loyal customer of Totes Luxe. I have bought several bags from them of different designs. The quality is second to none and the customer service and delivery is excellent. I will carry on buying from this company.
I was anxious placing my first order…
I was anxious placing my first order however when I arrived I was gobsmacked at the quality of my bag! When I first wore it out to an event, I had friends and family asking me for the link for the bag. I am very pleased I was able to find a small business and have my friends family enjoy them just as much as I did. I have now placed a second order and cannot wait to receive my bag!!! This defo won’t be my last order as I already have my eyes on a few more I’d like for my collection.
Thank you for being such an amazing business and providing such great quality bags ❤️
This is my 5th time ordering from totes…
This is my 5th time ordering from totes luxe the bags are of amazing quality. So durable and elegant looking. Anyone purchasing from here won’t be disappointed both the quality of products and services is immaculate. Highly recommend to buy from totes luxe. I have 5 of their bags already. Just waiting to grow the collection.
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