Topselectvisit Reviews 

They really care about you as a guest, before arriving we had fast and good communication between us and the hosts. We were welcomed with a bottle of wine and some sweets, and a host was there to greet us and she told us some things about the apartment itself and the neighbourhood. During the stay they stayed in contact to make sure that our stay was amazing. We will definitly book again!!!

This review is for a Haarlem apartment advertised as “luxury” and hosted/managed by Top Select Visit.

Pros:
• Close to Haarlem train station & Grote Markt.
• Large apt.
• No issues with wifi speed while streaming.
• Washer & dryer.
• King bed very comfortable.
Cons:
• Many items from listing (VRBO & Top Select Visit) were either missing (first aid kit, shampoo/toiletries, microwave, satellite/cable) or non-functional (smoke detector).
• Other broken items – faucet at sink in toilet room was not attached, and toilet room motion-activated light blinked continuously. Notified Personal Concierge about the light blinking on day 2 of 9-day stay. After initial text, zero communication until day 7. It was never fixed or replaced.
• Zero info provided for how to disposed of accumulated trash. Took 4 texts to get answer to disposal questions.
• At check-in, wet towels hanging on drying rack, vacuum cleaner in middle of apt hallway, and main building hallway filled with stacks of mail. TSV manages 2 of the 3 apts in the bldg, yet they don’t clean the bldg hallway.
• Balcony area unusable & used for storage of broken chairs and ladder.
• Contract states they return the balance of €500 security deposit “within fourteen days after the end of the booking.” On day 14 after 3 emails & 2 texts, they told me to be patient and trust them. Can’t trust a host that lies and misrepresents the listing & ghosted us about electric light issue. During call with Pieter, he said “it’s only €500.” I filed credit card dispute on day 24. Received refund 3 days later.

Top Select Visit does not maintain their properties, does not adequately communicate with clients, misleads clients by using incorrect information in its property postings, does not adhere to the terms of their own contracts, and rudely bullies clients when being confronted with issues and shortcomings.

Would we ever stay here again or rent from Top Select Visit? ABSOLUTELY NO!

I booked what was advertised on Airbnb as a private, luxury houseboat rental in Amsterdam, managed by Top Select Visit. In reality, it was a shared space, with the owners living on board behind a thin wall. I could hear everything—conversations, footsteps, even the bathroom. It felt like a cheap, shared flat, not a premium, private getaway.

When I raised concerns, the property managers showed up uninvited, knocked persistently during my work calls, and refused to leave when asked. Rather than resolving the issue, they argued I was wrong about my privacy expectations because other guests liked it.

I checked out just two days into a ten-day booking due to the lack of privacy and the unprofessional, confrontational behavior of the host team. I later received a message from them threatening legal action for posting a factual Google review, which speaks volumes about how they handle honest guest feedback.

This was the only negative experience during a multi-country trip. Based on what feels like false advertising, the dismissive conduct, and the hostile response to criticism, I would not trust this business or book any property managed by them again.